Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more
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Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.
Contact info
Unit 19 Hazelford Way, Newstead Village, NG15 0DQ, Nottingham, United Kingdom
- 01623 750343
- flowers@bunches.co.uk
- www.bunches.co.uk
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Replied to 92% of negative reviews
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Great choice of products.
There's always a great selection of cut and potted flowers and plenty of extra items available, very keenly priced and I have never had an issue with delivery.
Beware, what you see is not what you get
After looking at their website, I selected a bouquet to be sent to a friend. The bouquet my friend received was not representative of the picture shown on the website. The bouquet received looked only half the size of that shown. Will not order from them again nor recommend their company.

Reply from Bunches.co.uk
Disappointed
Disappointed. Flowers all looked like they had been days in the post. Wilted and bruised.
First time buyer, will buy again
First time buying from here and will again. Got next day delivery and they arrived beautifully, a week later they are blooming amazingly. I would recommend, especially since is few and far between places that actually send a bouquet constructed rather than in an envelope box.
Absolutely would recommend
Absolutely would recommend. I had some sent to me, and I was so impressed with the freshness of the flowers on arrival and the condition, I have since sent some to a friend, who commented how lovely they were and felt so fresh. This has all been in this hot weather we've been having. The flowers also latest well. They were beautiful!
Flowers I have ordered have always been…
Flowers I have ordered have always been excellent.
The only difficulty I have is ordering them I find the site difficult to manage. I have however recommended them to my family
I absolutely love your company but…
I absolutely love your company but Royal mail really let you down. After many alleged missed deliveries I have no option now but to get any deliveries up to two days earlier than required.
The flowers are beautiful and ordering is so easy.
Horrible experience. Avoid.
I only discovered Bunches recently, when I used them to send some flowers to my mother and everything went well. As so often, however, it is when things go wrong that you really get the measure of a company, and after my recent experience, I will not be using this company again.
I placed an order on Monday for some flowers and chocolates to be delivered to my sister, who was coming out of hospital the following day. When they did not arrive on the Tuesday, I was not unduly concerned as I know that a small proportion of Royal Mail Tracked 24 parcels do not arrive for two days. The tracking showed that the parcel had been sent to the wrong town in error and was being ‘immediately redirected’
At 5pm on the Wednesday, it had still not arrived and the tracking, which had not updated for more than 24 hours, still showed my package as being stuck in the wrong town, which was more than an hour away from my sister. I contacted Customer Services and asked if they would please send out a replacement t in time for it to be delivered the following day as it was very obvious the package was lost. They refused to do this, insisting that I wait until 7.30pm, which was officially the Royal Mail cut off time, in spite of the fact that they would then be closed and obviously unable to send out a replacement until Thursday for (hopeful) delivery on Friday, four days after I had requested it.
It was not, of course, delivered by 7.30pm, the tracking still shows it in the wrong town, and I have now requested a refund instead, which they have agreed to, though I have yet to receive it, or even confirmation that it has been processed.
Don’t believe the guff about Bunches being a family firm that is “all about relationships” and “committed to making sure your experience is perfect every time”. The customer service responses are very clearly written by AI and probably the marketing too. Avoid, and shop local, as I have now done, ordering from a local florist for delivery today. I only wish I’d done that in the first place.

Reply from Bunches.co.uk
Easy to navigate and order online
Easy to navigate and order online, the communication from ordering to delivery was great.
The flowers we ordered were on offer, so win win!
The recipient rang to say they were beautiful, I didn’t actually see them but trust Bunches delivered what I ordered and paid for.
Lovely birthday bouquet
Easy ordering and payment process on the website and kept updated on the delivery
My cousin was very happy with the birthday bouquet
Highly recommended
Good and bad service. I ordered two different bouquets for…
I ordered two different bouquets for two different people, on 24/6/26. On 14/7 one was delivered to the house door, (she had a tiny garden). No problem, she was delighted with the flowers. Order no.03800244. On4/7 the other bouquet was left at the unlocked front gate at the bottom of the drive. Although she could see the gate from the house the bouquet was left lying at the side, I think she found them by accident the next day. Order no.13800243. It wasn’t a long drive to walk up, I was very disappointed when I heard about this and will seriously think twice before using you again.
Excellent service
Excellent service . Have used Bunches for years and cannot fault them . Always delivered on time , lovely choice of products , good prices . Would not use any other company .
Really good service throughout
Really good service throughout. Easy to order and delivery was on time.
Excellent company
Always so pleased with any orders I have sent from Bunches.co.uk Always spot on with the delivery date and plants/flowers have been well received
Highly recommend
It took 3 days before my daughter got…
It took 3 days before my daughter got the flowers. Most of them were dead.
It’s the first time I experience that.
Royal mail normally contact neighbors to get in if my daughter is working. On the 3 day they did that.
Only a few flowers survived that.
Ordering flowers always is very easy
Ordered 13 of July she got them on the 16’th

Reply from Bunches.co.uk
I was sent a bunch of flowers from my…
I was sent a bunch of flowers from my daughter, I couldn't tell her how disappointing they were.
There was several of them broken , the rest of which there were not many were old and tired looking.
I would have got a similar bunch from a supermarket for about 8 pounds fully alive.
Save your money and go elsewhere, the recipient many be very disappointed with what they received and feel unable to say so.

Reply from Bunches.co.uk
This company is a bunch of amateurs
This company is a bunch of amateurs, not guaranteeing a delivery order on a weekend for the forthcoming Tuesday. Please do not use this supplier for the day you need them delivered. Shocking service, I would cancel any order you might place, straightaway.

Reply from Bunches.co.uk
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