Bunches.co.uk Reviews 

18,198
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,916 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that placing online orders is very straightforward, offering a wonderful selection of gifts and stunning floral arrangements. Many individuals deeply appreciate the reliable delivery service, noting that packages consistently arrive on time and contain fresh, vibrant products. Though some customers experienced occasional delivery delays or logistical issues with items arriving later than originally scheduled. A few reviewers also noted problems concerning overall product quality, mentioning that certain bouquets appeared smaller or wilted upon opening. Furthermore, a small group of people mentioned that tracking updates or delivery confirmations could sometimes be improved during transit.

What people talk about most

Product

Customers had positive experiences with product, often praising the beautiful selection, fresh quality, and... See more

Delivery service

Clients share positive opinions on delivery_service, noting that packages consistently arrive on the... See more

Quality

People report positive experiences with quality, highlighting that flowers arrive fresh, beautiful, and last... See more

Order

Reviewers highlight high satisfaction with the ordering process, praising the straightforward website and... See more

Service

Consumers find service to be positive, highlighting a consistent and reliable experience across many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more

Rated 5 out of 5 stars

Without exception the recipients of flowers sent by Bunches from us have been delighted. After that its a no brainer to use them. And letterbox arrangement works fine cos it means the PO can leave the... See more

Rated 5 out of 5 stars

My friend had a death in the family and I came across Bunches when I was looking to get them some flowers quickly. The buying process was easy, the price was good and I loved the option of adding a co... See more

Rated 5 out of 5 stars

Choosing and placing the order was easy with loads of hamper options to choose from and reasonably priced as well. Royal Mail reference was provided on the day of delivery which I could pass on to... See more


Company details

  1. Flower market

Written by the company

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(18,198)

1,818 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A bunch of joy

Easy to navigate website, choice of price ranges, delivery charges included unless wanting special delivery.
Flowers arrived well packaged on specified day. The recipient loved the flowers, which lasted slightly short of two weeks! A good buy!

29 June 2026
Unprompted review
Rated 3 out of 5 stars

Not delivered on time/ still not delivered.

Ordered flowers on Friday for delivery on Sunday (24hrs Royal Mail tracked). Dispatched Saturday, "unable to attempt delivery" Sunday, "Due for Redelivery the Next Working Day" Monday. So even if they are delivered tomorrow, Tuesday - when the recipients will be in work, the flowers are already 3 days in transit and haven't been delivered on the day of the occasion they were intended for.

Edited to say Bunches has agreed to refund the cost and take the issue up with Royal Mail.

11 July 2026
Unprompted review
Bunches.co.uk logo

Reply from Bunches.co.uk

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. However, we can see that you have been in touch with our customer support team and this issue has now been resolved. Kind Regards - Bunches

Rated 3 out of 5 stars

Very disappointed

Very disappointed, I have bought flowers from you for many years but this is the first time they have not been up to standard. I know the weather has been very hot but flowers were kept in the shade but are still either not opening up or are dying already.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

I regularly order from Bunches and have never been disappointed. As usual this bouquet arrived on time, well packaged and the flowers were in good condition.. I find Bunches flowers have a long life so I’m hoping this bouquet is the same.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Was delivered on time .

Was delivered on time to a friend to cheer her up. She was absolutely delighted. I try to use Bunches when I can as do my family. Flowers always beautiful and delivered on time.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

I have never ordered flowers on line…

I have never ordered flowers on line before,and i looked at lots, i wanted some that delivered in Sheffield for my sister in law who was 80, the flowers i chose looked beautiful,so i ordered them. My sister inlaw loved them, they made her happy.

2 July 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed

Having used Bunches several times they have always been easy to place order and have always turned up on time although this time a little disappointed in the length of time they stayed fresh (3/4 days)

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Stunning bouquet

Ordered a bouquet for my daughter, which arrived today. The flowers were really well wrapped, and my daughter kept remarking on how fantastic they looked and how fresh they were.
I’m very happy with my purchase

11 July 2026
Unprompted review
Rated 3 out of 5 stars

Sparse Bouquet

Ordered a bouquet which arrived on time, Inside were fresh flowers very well packed,
However displaying them in a vase I found they were very sparse and nothing like the website photo.
I counted three carnations , three butterfly sticks and the rest were carnation sprays and not many of those ether,
These were for me, but i thin k its unlikely I would order them as a gift , there are not good value for money.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers. Delivered promptly. Still in perfect condition despite the recent hot weather and still blooming a week later!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely bouquet of flowers

The website was easy to navigate and the prices were reasonable. The recipient was delighted and so was I when she told me that the bouquet was all flowers. I get fed up with ones from other suppliers that are full of 'fillers' that add nothing to the beauty of the bouquet and try to detract, it seems, from the lack of actual flowers!

26 June 2026
Unprompted review

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