Burford Car Sales Reviews 

11
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(11)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service…

It was a pleasure purchasing a car from Mario. Made me feel welcome and at ease, no rush, no pressure no hard selling. I’m very pleased with the car and the service I received from the whole team.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Expectations Exceeded

Burford Car Sales were really helpful and I'd recommend them without hesitation. They sold us a really lovely car and Mario was very professional and attentive in his work. All round great experience and would definitely buy from this company again. All the best and every success Mario and Burford Cars!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

I had seen a VW Toureg and Mario was so…

I had seen a VW Toureg and Mario was so lovely to deal with. My finance took over a week to organise but Mario was so ever patient and understanding. 100% would come here to buy a car purely because of the service Mario gave me .

1 January 2025
Unprompted review
Rated 5 out of 5 stars

We flew from Scotland to pick up a…

We flew from Scotland to pick up a Porsche Macan and everything went very smooth. I would like to thank Mario for taking care of us and making us feel welcome and the staff were very friendly. I would highly recommend Burdford Cars to anyone. Definitely coming back here in the future.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Very good customer service

We bought a Tesla Model Y from Burford car sales and were looked after by Simon who is a great credit to the company. He was professional, keeping in touch with me prior to our visit to collect the car. The car itself is immaculate and exactly as described. We were very pleased with the car and the courtesy shown to us by all the staff. Parking on site is a bit tricky and one member of staff moved their car for us to park. Simon showed great patience whilst I had an extremely lengthy discussion with my bank organising the payment and he makes a decent cup of coffee - thank you. He made sure I felt comfortable with all the controls before I set off. I would have no hesitation in recommending this company for decent, well looked after cars. Thank you to all.

11 July 2024
Unprompted review
Rated 3 out of 5 stars

Arrogant and create a feeling that they…

Arrogant and create a feeling that they are doing me a service by selling me something . They refuse to even enter any negotiation on price then tell me it’s my priority to own a car they want to sell as they can’t be bothered to put themselves out for delivery , and is not as featured in the video! I’m left thinking I’ll just cancel the order and buy of someone who values hard earned money . Not how I run a business . It’s now my terms or no terms. Their call Own goal! All they’ve managed to do is antagonise me and earn a poor review own goal no2

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Hi Peter

Hi Peter, I would like to say a very big thank you to Simon, Service Manager, for the fantastic after-service I received in relation to the vehicle recently purchased from yourselves. Simon kept me updated and informed every step of the way. He was professional, polite, conscientious and helpful throughout and worked diligently to resolve the issues. I couldn’t ask for a better service and would highly recommend your garage because of his work ethic and expertise. Tony & Shelley

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Great car, great service

We visited Mario at Burford car sales just over a week ago and purchased an Audi Q5.
Mario was really helpful and a genuinely lovely guy. Made us feel really welcome and relaxed and even took the time to interact with our 9 month old baby.

The car we bought is in excellent condition.

Mario is a credit to the company and had a big part in us purchasing the car.

4 February 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid these guys at all costs. Had an awful experience trying to sell my car through them. Agreed a price in principle based on defects I had highlighted yet when collection was due to take place I was then given a revised offer based on the defects I had already clearly highlighted. Poor customer service and very poor tactics trying to take advantage of potential customers.

15 April 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look