Business Gifts Supplier Reviews 

16
TrustScore 4.5 out of 5

4.5

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Company details

  1. Gift shop

Information provided by various external sources

Business gifts suppliers and engravers to UK and international customers. Fine quality silver plated promotional business gifts offered with free engraving, bulk order discounts and fixed price UK delivery. Our range of luxury executive gifts includes business card cases, photo frames, desk accessories, pens, keyrings, clocks, pocket and desk calculators, executive games, letter openers, mens and ladies personal accessories, tankards, hip flasks and other silver bar accessories. All these silverplated executive corporate gifts are suitable for engraving. We ship to the UK, USA, Europe, Canada, Australia and New Zealand.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

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Rated 5 out of 5 stars

Professional and transparent ! Never been let down.

I've been a regular client with Business Gifts Supplier for about 5 years now.

Every time I placed an order I've been met professionalism and cordiality.
For each order, I received PDF artwork of what I was ordering, and the price was always transparent.
The one time I received a wrong item, they sent a replacement withing 2 days, free of charge, and I didn't had to bother sending back the wrong item.

Props to Lynda for her professionalism.

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Repeat order - very impressed

This is the second year that I have ordered from Business Gifts Supplier and will return. Excellent service and very good quality products - it is good that they provide proofs of the engravings prior to processing. In this case they were good enough to add an additional item to the order without a problem.

17 July 2019
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Have just received my order of engraved pens and I am delighted, not only with the quality of the pens and their engraving, but also with the excellent customer service. I needed the pens urgently and they met by deadline. Thank you.

24 May 2019
Unprompted review
Rated 5 out of 5 stars

fantastic service

I ordered some pens for corporate gifts to quite a tight deadline. They were received on time. I then wanted to change the pens, which they did without quibble and very quickly. Your service and delivery is second to none, I was really impressed. The only thing I would say you could improve on , is having telephone details on emails. I did have to call for something, and it took me a while to find the right phone number. Thanks and keep up the fantastic work.

1 November 2013
Unprompted review
Rated 5 out of 5 stars

Great service and great value

This was the first time I have used the company and I have to say it has been a very positive experience. The artwork was sorted promptly and easily; the speed of completion and delivery was very fast and I am very pleased with the quality of the note books and wine sets I ordered. Professional outfit; I recommend them.

29 October 2013
Unprompted review
Rated 5 out of 5 stars

Quality and excellence

This company were my last hope to get a quick order completed - thought I might have to compromise on quality, but oh no. The order was completed super quick, and the quality was far more that I had hoped for. Staff so helpful and answered queries fully and quickly.

Cant recommend them enough.

29 October 2013
Unprompted review
Rated 5 out of 5 stars

FABULOUS CUSTOMER SERVICE

The service and items purchased were fantastic. Any changes requested were attended to with courtesy and efficiency. I would definitely recommend this company and will use them again. The service and delivery were first class.

18 July 2013
Unprompted review
Rated 5 out of 5 stars

Fast, Helpful, Accurate and Impressive!

I would like to pass on our thanks to the team at Business Gifts Supplier.
The use of website was very simple and straight forward. The selection of items to choose from was fantastic.
Their customer service, from setting up our school badge for engraving to the delivery of the Quaich, was first class.

Chris Munro, Deputy Chair, Parents Council Eastfield Primary School

15 July 2013
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordered business card cases for our company with logo and names engraved. Rang to confirm engraving and got great response followed by email with pdf. Delivery really quick and cases were really good quality - much better than expected for price. My team love them, especially with their names on them. Would definitely recommend this company to anyone.

9 April 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

Once i had been reminded of my password it was easy to shop online and they offer a great free gift with every order!

7 March 2013
Unprompted review
Rated 2 out of 5 stars

postage shocker

I was really impressed by the website and proceeded to arrange an order, then cam the shock a huge postage add on.
Nowhere in the order process did it mention this high cost, put me off completely and I went somewhere else where all the add ons were clearly stated.

6 December 2012
Unprompted review
Business Gifts Supplier logo

Reply from Business Gifts Supplier

While we're sorry to hear you had a poor experience on our website, we're not sure what you mean when you say you were "put off completely and went somewhere else". You purchased from our site. Maybe you went elsewhere and then came back to buy from us?
Our shipping prices are clearly stated on every product page, below the Add to Cart button. It is stated on our home page as a value proposition. It is linked from every page on the site via the 'Shipping' link in the top nav bar. Once you add a product to your cart, it is impossible to begin the checkout process without first stating your shipping destination, at which point the delivery price is clearly shown. We absolutely refute your claim that "nowhere in the order process did it mention this high cost"; it was displayed to you at least twice before you even began checkout.
As regards whether the delivery price is high / huge, we are a B2B website and our UK delivery price is a fixed fee of £14.95. It is the same price if you order 10, 100, 1000 or 10,0000 items. For most customers, who usually order in bulk, it represents great value.

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