BusinessMobiles.com Reviews 

818
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The team at Business mobiles have been the most helpful & reactive mobile phone contract supplier that i have ever used. I have been in Telecoms 20+ years & used a Miriad of suppliers & networks. BM... See more

Rated 5 out of 5 stars

Always a 5 star service from Shelley Iqbal. She always keeps me straight with what I need to do with keeping my phones updated and working. Phones are just so much of a lifeline both in business and p... See more

Rated 5 out of 5 stars

I have been using Business Mobiles for over ten years and would never move for as long as Johnny Jalaf is our sales rep. He manages to maintain a professional approach to his work whilst also bei... See more

Rated 5 out of 5 stars

It came round to renewal time and i was contacted by Akta from business mobiles. She was polite, friendly and very helpful. She made it extremely easy to build a bespoke quotation for my requirements.... See more

Company details

  1. Telecommunications equipment supplier
  2. Mobile Phone Shop

Written by the company

BusinessMobiles.com provide mobile phones for businesses. Established in 1999, BusinessMobiles.com is proud to be the UK’s largest independent business mobile specialist. Our UK-based clients range from sole traders to multinational corporations. Covering EE, T-Mobile, Orange, O2 and Vodafone, we source the best deals for our customers while providing an industry leading service for the entire length of their contract. Our clients love us because not only do we save them money, we also liaise with the network directly on their behalf, saving them time and hassle. Our product portfolio includes mobile phones, mobile broadband, landline solutions, hosted servers and mobile accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

818 reviews

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4.7

All reviews

(818)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb Customer Service from Nelesh Kavia

I had my first contact with Nelesh Kavia last year when our staff mobile phones were due for an upgrade. I cannot express how helpful he was in making the whole process so simple but also enjoyable. I was fairly new to British Water so he guided me every step of the way. Each and every member of the team were absolutely delighted with their phones. Nelesh's customer service skills are second to none. He isn't pushy, and did not try to coerce us into products that are not required for a non-profit organisation. In fact, I am seriously considering moving my personal mobile account to EE now. Nelesh is a credit to EE.

22 January 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Ricky has been exceptionally helpful with setting up contract and dealing swiftly with any issues arising and answering questions. Goes the extra mile. Highly recommended.

22 January 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Business Mobiles has been assisting us with our mobile phone requirements for a couple of years and specifically Rishi, who looks after our account. He keeps a very close, professional eye on our needs and lets us know when particular contracts are coming to an end. He provides us with honest, accurate information and makes sure he is giving us the best deal available for our specific requirements. In this day and age, it's good to have someone who can help us with deals that are within our budget and meet the needs of our staff. Rishi is a very polite fellow and is a credit to Business Mobiles. Keeping our workforce connected has been vital during the pandemic; Rishi has been exceptional in helping us to achieve that within budget and we look forward to contiuning this.

22 January 2021
Unprompted review
Rated 5 out of 5 stars

A+ Service

I have been with Business Mobiles for a good few years and they have never disappointed me. Rishi Patel always finds the best deals for me, which suits my requirements and saves me money. An honest trustworthy Sales Consultant who provides a great service with a smile.

21 January 2021
Unprompted review
Rated 5 out of 5 stars

5 stars! Keep up the good work BM!

As a company we have been dealing with BM for over 8 years, we have had one account handler from the start. Rishi is great at what he does and saves us load of time and money on our office broadband, data sims and phones. 5 stars all round.

21 January 2021
Unprompted review
Rated 1 out of 5 stars

Update - no improvement despite multiple promises!

Following my review on 17 December detailing the very poor experience I was having with this Company I thought an update was in order. Jay rang me on 18th apologising and offered compensation, but more importantly a complete assurance that all was now in hand. I signed a new Contract on 21st and expected the delivery of the new iPhone 12 by return as promised.
No phone, no contact despite me chasing then on 7th January the phone arrived. As instructed I contacted Jay re installation process and following more emails & personal texts he responded on 12th. Again huge apologies with a promise of free Apple accessories plus an assurance he would revert within 30 minutes. So here we are 9 days later and nothing! Repeated emails, texts have produced nothing.
My patience finally ran out on 15th and I instructed the Contract should be cancelled and requested contact details of their MD, both by email to Jay & using their own web page contact page, again nothing.
I can honestly state that having been in business for 30+ years I cannot recall such poor service from any supplier. My advice is the stay well clear of this Company as they offer little other than unfulfilled promises!

21 January 2021
Unprompted review
Rated 5 out of 5 stars

Review of service provided by Rishi Patel

We have an excellent relationship with Business Mobiles who have supported the College for a number of years. The additional support provided by Rishi Patel during the current pandemic period has been outstanding as our need for support grew. We could not have asked for a better service during these challenging times.

21 January 2021
Unprompted review
Rated 5 out of 5 stars

Top of the League!

I've used Nelesh for some time now. Quite simply his knowledge, understanding and efficiency are top of the league. Recently I purchased an 'i' device upgrade and simm. Such a simple smooth transaction. If only every vendor I deal with was like this! Thank you! Si Thomson

20 January 2021
Unprompted review
Rated 1 out of 5 stars

Initially worked well but now we are…

Initially worked well but now we are being charged for upgrades not received and for nearly 2 months account handlers are not returning calls or emails not worth being a loyal customer
MJF Consultants Ltd - Jay has just called giving explanation of EE blocking items but as they’re already charging us for the phones I’m not so sure - we’ll see if the response and resolution appears on Friday as promised!

20 January 2021
Unprompted review
BusinessMobiles.com logo

Reply from BusinessMobiles.com

Good Afternoon Kathleen, Sorry to hear that your order has not been completed in a timely fashion and also that you have not been communicated with along the way. To be able to assist me further into looking at your order can you please share the company name the order has been placed along with the order or quote reference. With this information we will be able to locate your file and investigate what is causing the delay.

Rated 5 out of 5 stars

Very efficient account manager

Very efficient account manager

There may be cheaper offering on the market, but we have benefitted from good pricing and excellent service from Karla and her colleagues.

Refreshing compared to the provider we used to use!

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Business Mobiles - Great service and deals for us...

We have been dealing with business mobiles for some years now, Karla who has dealt with our accounts has been a pleasure to deal with for our renewals etc and has always gone the extra mile for us.
I would highly recommend business mobiles, they have given us great deals on our mobile contracts in the past and present.
Thanks again Karla!!

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Karla Voice is exceptional

Karla Voice is exceptional, extremely professional, prompt in her reply and can do attitude. She also has a wealth of knowledge which really helps the consumer.
Her approach is very friendly and helpful and makes you feel like nothing is too much trouble.

15 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service as usual from Johnny…

Excellent service as usual from Johnny Jalaf.
We have used Business mobiles for a number of years and have always been totally satisfied.
Their terms are competitive and Johnny has always provided an excellent service
Highly recommended

14 January 2021
Unprompted review
Rated 5 out of 5 stars

5 new business phones

Johnny dealt with the upgrade of my 5 new phones.
From start to finish he was superb, he advised me on what was available to me and answered all my questions perfectly. I’ve had the new phones and contract for a month and can honestly say it’s all perfect.
Thank you 👏👏

14 January 2021
Unprompted review
Rated 5 out of 5 stars

Always great service from Business…

Always great service from Karla Voce at Business mobiles. Karla who manages the account is very professional, knowledgable and helpful, making sure that we have the kit and contracts that are fit for purpose. Karla also puts the customer interests first and is always attentive and nothing is ever too much trouble. Overall excellent customer experience in the years that I have been dealing with Karla and Business Mobiles.

13 January 2021
Unprompted review

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