Buss Murton Law Reviews 

404
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff are extremely helpful, professional, and knowledgeable when guiding clients through property purchases and legal matters. Customers consistently express deep gratitude for the exceptional dedication shown by the team during stressful times. Consumers also appreciate the prompt responses and clear communication that keep every stage of the transaction running smoothly. Clients feel well supported and entirely confident, noting that all their queries are handled efficiently and with great care from start to finish. Many individuals state they would eagerly recommend these professional services to others without any hesitation whatsoever.

What people talk about most

Staff

Reviewers express great satisfaction and appreciation regarding the staff, highlighting their... See more

Service

People report positive experiences with service, highlighting efficient and professional assistance from... See more

Customer service

Customers consistently note positive experiences with customer service, praising the professional and... See more

Response time

Customers report appreciation regarding response time and efficient communication. Reviewers frequently note... See more

User experience

Clients share satisfaction and positive opinions on user experience, highlighting professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Kerry Carter before when she was with another firm, and were very pleased when we managed to locate her at Buss Murton in Cranbrook. Both Kerry and Jenifa have been an absolute pleasu... See more

Company replied

Rated 5 out of 5 stars

FIRST CLASS experience. Kerry, Jenifa and Jade all helped me with my house purchase. Very professional, kind, polite, knowledgeable and always went that extra mile. I would definitely highly rec... See more

Company replied

Rated 5 out of 5 stars

This is the second time we’ve used Buss Murton Law for a house sale and purchase, and once again they were extremely helpful throughout the whole (and often stressful) process. Kerry was fantastic — s... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience from start to finish with Sola. She kept me updated throughout the process and explained everything to me clearly in a way that was easy to understand. She was profession... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Lawyer
  4. Family Lawyer
  5. Legal Services
  6. Property lawyer

Written by the company

A full service, professional law firm dedicated to providing top quality legal advice you can trust. We have been providing trusted legal advice in Kent & the South East to individuals and businesses since 1713. For Individuals we can advise on: Residential Property Family & Divorce Private Client Employment Dispute Resolution For Businesses we can advice on: Company & Commercial Commercial Property Employment Law Dispute Resolution Call us on 01892 510 222 to discuss your legal needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

404 reviews

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1-star

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4.8

All reviews

(404)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personable and competent service

A very competent and personable service delivered.

2 May 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Fast and efficient

Fast response to enquiry and matter dealt with efficiently and professionally.

5 June 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our efficiency and professional approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

44/46 Mathom Road

Kerry and Kathy were very helpfull in the recent sale off my house always more than helpfull

26 June 2024
Unprompted review
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Reply from Buss Murton Law

Thank you so much for leaving your 5-star review. We are glad to hear that your experience met our high expectations. We will pass your comments onto Kerry and Kathy.

Rated 5 out of 5 stars

Professional Service

Buss Murton Law assisted us with the conveyancing for the sale of our property.

The staff were professional yet friendly and approachable and the communication via phone and email was excellent.

They kept us informed and updated throughout the selling process and dealt with any queries we had promptly and efficiently.

I would recommend Buss Murton Law for help with all types of legal matter.

23 June 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

I instructed Sohret Haffenden from Buss…

I instructed Sohret Haffenden from Buss Morton to draw up a new will for me. She was helpful, wise and efficient and carried it out for a very reasonable fee. Couldn't have asked for or expected any more.

6 June 2024
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sohret. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Quick, efficient and great communicators

We have used Buss Murton Law for years and they helped us with several property leases. We found them to be quick and efficeient and great communicators. We would highly recommend their dervices.

6 June 2024
Unprompted review
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Reply from Buss Murton Law

Thank you very much for taking the time to leave your 5-star review. We are grateful for your loyalty and are pleased to hear that your experience with us met our high expectations.

Rated 4 out of 5 stars

Good initial impression

Helpful, clear and concise advice. Very timely responses. Only reason for not giving five stars is because the scope of the advice/support needed was dramatically reduced (by external circumstances) so did not get to have the full "Buss Murton experience". But will be using Buss Murton again in the near future given our initial impression.

29 May 2024
Unprompted review
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Reply from Buss Murton Law

We're grateful to you for taking the time to leave a review. We pride ourselves on our friendly and professional approach and hope to provide this to you again in the near future.

Rated 5 out of 5 stars

I was very satisfied with the service…

I was very satisfied with the service provided by this company . I would not hesitate to recommend them . Mr Ed Walter was very professional and explained everything very concisely.
I will be using this firm again in the near future .

10 November 2023
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you very much for taking the time to leave your 5-star review. We are pleased to hear your experience met the high expectations we set ourselves. We will pass your comments onto Edward Walter.

Rated 5 out of 5 stars

Fantastic communication and extremely…

Fantastic communication and extremely supportive. Timely responses even when our main point of contact was away. Thoroughly recommend.

17 May 2024
Unprompted review
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Reply from Buss Murton Law

Thank you very much for taking the time to leave your feedback! We are proud to provide the best possible service and outcome for our clients, and are pleased that your experience met our high expectations.

Rated 5 out of 5 stars

An excellent service

An excellent service. The process was explained clearly and all our questions where answered prior to proceeding

14 May 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

My experience with Buss Murton law has…

My experience with Buss Murton law has been really good. From the beginning, everything was really clear and really well explained. Harriet was really helpful. Alex Lee dealt with my case and was always in contact for updates and progress. Highly recommend.

2 February 2024
Unprompted review
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Reply from Buss Murton Law

Thank you so much for leaving your 5-star review, we are very grateful. We will pass your comments onto Harriet and Alex and are pleased that your experience with us lived up to our expectations.

Rated 5 out of 5 stars

Made Redundancy a bonus

Alex represented me in 2023 in a redundancy case. My employer gave me short notice
to sort legal representation and a limited budget. Alex came up trumps and managed to squeeze a couple of thousand more out of them while helping me stay sane through the process. I would highly recommend him and Buss Murton Law.

30 July 2023
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your kind comments onto Alex Lee. We are glad that your experience with Buss murton met our high expectations.

Rated 5 out of 5 stars

An efficient partnership.…

The matter was dealt with in an efficient and timely manner

5 April 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We are grateful to you for leaving your 5-star review. At Buss Murton we pride ourselves on our professional and friendly approach, and we're pleased your experience met our promise.

Rated 5 out of 5 stars

Professional and friendly

I very much appreciated Sohret's clarity when I re-wrote my will.
She responded to my emails very quickly, setting my mind at rest over an addition I wanted to make after the first draft.
I greatly appreciated the accompanying letter explaining each clause in the will.
She and her trainee came across as warm and friendly.

10 April 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your kind comments onto Sohret. Our client's satisfaction is our priority and we're grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Excellent Service

The understanding of my situation, professionalism and expertise in resolving the issue. All staff were highly skilled and competent in their area of expertise, available and responsive. I would highly recommend Buss Murton Law.

1 March 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We're very grateful to you for leaving us a 5-star review. We pride ourselves on our professionalism and expertise, and we are pleased that your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

I found the whole process very smoothe…

I found the whole process very smoothe and easy to navigate in terms of paperwork and making an appointment. My phone conversation and subsequent meeting were very informative and I felt supported. Very professional with a personable tone which was important for me.

10 October 2023
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Would recommend

Helen was very friendly, helpful and professional. I'm very happy with the service provided during the purchase of my home.

25 March 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Helen. We pride ourselves on our professional and friendly approach, and are pleased to hear that your experience with Buss Murton met our promise.

Rated 4 out of 5 stars

Ed knows his subject matter and is full…

Ed knows his subject matter and is full of energy. Does not waste time on unnecessary small talk. Good sense of humour. Kept us informed and reacted to the need for changes as soon as they were noticed.

11 August 2023
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We're grateful to you for taking the time to leave a review. We will pass your comments onto Ed Walter. We pride ourselves on ensuring our client's satisfaction and we're pleased we met that for you.

Rated 5 out of 5 stars

Straightforward, clear and easy to work with

Sohret and Helen made everything straightforward and were always clear and easy to work with, whether in person or by email.

27 February 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sohret and Helen. Our client's satisfaction is our priority and we are grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Fantastic

Helen and Jo were fantastic throughout. Understanding, knowledgeable, responsive and communicative. I would recommend them to anyone.

16 February 2024
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We're very grateful to you for leaving your 5-star review. We will pass your comments onto Helen and Jo. We pride ourselves on our professional and friendly approach, and we're pleased your experience with Buss Murton met our promise.

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