Buss Murton Law Reviews 

402
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff are extremely helpful, professional, and knowledgeable when guiding clients through property purchases and legal matters. Customers consistently express deep gratitude for the exceptional dedication shown by the team during stressful times. Consumers also appreciate the prompt responses and clear communication that keep every stage of the transaction running smoothly. Clients feel well supported and entirely confident, noting that all their queries are handled efficiently and with great care from start to finish. Many individuals state they would eagerly recommend these professional services to others without any hesitation whatsoever.

What people talk about most

Staff

Reviewers express great satisfaction and appreciation regarding the staff, highlighting their... See more

Service

People report positive experiences with service, highlighting efficient and professional assistance from... See more

Customer service

Customers consistently note positive experiences with customer service, praising the professional and... See more

Response time

Customers report appreciation regarding response time and efficient communication. Reviewers frequently note... See more

User experience

Clients share satisfaction and positive opinions on user experience, highlighting professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Kerry Carter before when she was with another firm, and were very pleased when we managed to locate her at Buss Murton in Cranbrook. Both Kerry and Jenifa have been an absolute pleasu... See more

Company replied

Rated 5 out of 5 stars

FIRST CLASS experience. Kerry, Jenifa and Jade all helped me with my house purchase. Very professional, kind, polite, knowledgeable and always went that extra mile. I would definitely highly rec... See more

Company replied

Rated 5 out of 5 stars

This is the second time we’ve used Buss Murton Law for a house sale and purchase, and once again they were extremely helpful throughout the whole (and often stressful) process. Kerry was fantastic — s... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience from start to finish with Sola. She kept me updated throughout the process and explained everything to me clearly in a way that was easy to understand. She was profession... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Lawyer
  4. Family Lawyer
  5. Legal Services
  6. Property lawyer

Written by the company

A full service, professional law firm dedicated to providing top quality legal advice you can trust. We have been providing trusted legal advice in Kent & the South East to individuals and businesses since 1713. For Individuals we can advise on: Residential Property Family & Divorce Private Client Employment Dispute Resolution For Businesses we can advice on: Company & Commercial Commercial Property Employment Law Dispute Resolution Call us on 01892 510 222 to discuss your legal needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

402 reviews

5-star
4-star
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1-star

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4.9

All reviews

(402)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service provided by Gail…

Excellent service provided by Gail Anthony. Her expertise and professionalism makes the buying/selling process fairly easy. Highly recommended to anyone who is interested in purchasing or selling property.

19 September 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Very helpful and respectful

Very helpful and respectful. Talked me through everything with patience. Gave me detailed options and some recommendations. Ended up with a better outcome than what I was expecting. Very easy to talk to. Would not hesitate to use this company again. Thankyou to Barney Bose and the team around him.

29 August 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Barney Bose and his team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Perfect.you get what you pay for

Great communications.
Sound advice.
Expediently handled
Sorted within a limited timescale
Tganks

22 April 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Third Party Ownership Claim

It was a pleasure to deal with Richard McCulloch. He was on hand to deal with a matter requiring immediate attention, which then resulted in the desired outcome. Would highly recommend.

11 July 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Trust problems

Ed Walter and his team sorted out a very complicated Trust problem and kept us informed at all stages.

12 September 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Edward Walter. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Gail Anthony

The process of which was involved with selling my house was clearly explained and communication throughout was great.

22 August 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Buss Murton were very professional in…


Buss Murton were very professional in dealings with me and kept me upto date in the purchase of my house, and selling of my previous house at all times.

8 April 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Ed Walter is extremely experienced in…

Ed Walter is extremely experienced in dealing with trusts & advised us each step of the way.

19 August 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Edward. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Mr Edward Walter

We have always dealt with Mr Edward Walter and he has continually provided our family with excellent prompt service in a very approachable manner.

6 September 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Edward. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Efficient personnel and and timely…

Efficient personnel and and timely feedback given on issues where needed.

1 September 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Buss Murton Law for a house sale and purchase and we always find them extremely helpful through the stressful process. Gail is always great - and really felt like she was on our side in resolving any issues that might come up. Could not recommend them highly enough!

8 August 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Court of Protection Application - Don't Feel Daunted

When faced with the need to apply to the Court of Protection for authority to sell a property we were somewhat daunted. However, with Amy's help and expert knowledge of the application process our anxiety was replaced with confidence and a successful outcome. Thank you

8 August 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review and will pass your kind comments onto Amy. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Buss Murton 5 ⭐️

Gail and Cathy we’re very helpful in the sale of our house, quick to act and react making sure everything was actioned in timescale, best Solicitors we have used, wish we would have used you before, will use again in the future no doubt, thank you!

19 August 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail and Cathy. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

New LPA's

Sohret Haffenden made the process of applying for new LPA's really simple.
The paperwork was easy to understand and I didn't have much trouble filling it out.
If I did have questions or if I wasn't sure on something, Sohret would go through it me a few times, just that we had everything we needed covered and wouldn't have to go back over it at a later date.

15 August 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sohret. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Good comunications

Good comunications, Very friendly.

1 August 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Working with Helen for a while

Working with Helen for a while - great work - great communication.

31 July 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Helen and her team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Helen and her team were great

Helen and her team were great - they took the time to explain the process and then send over documents as they came in, explaining them as needed as we went along. All fees were clear and everything was completed in a timely fashion.
This is the second time I've used Helen's services and wouldn't hesitate to recommend her.

29 July 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Helen and her team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Responsive and excellent service

Throughout the entire buying process Gail and their team were responsive, competent and went above and beyond to make us feel at ease. Definitely would recommend!

23 July 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail and the team. Our client’s satisfaction is our top priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Highly Recommend

I would highly recommend Simran. Very efficient, always available at the end of the phone to answer any queries.

23 April 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Simran. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Excellent solicitors

Buss Murton have provided excellent service to me and my family for about 30 years. I thoroughly recommend Sohret Haffenden (Wills, Intestacy, Inheritance Tax planning, Powers of Attorney and estate administration).

18 July 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your wonderful 5-star review! We will pass your comments onto Sohret and the team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

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