BusterBox Reviews 

I have found the the buster boxes are great value for money & the produces are of high standards the delivery is great as well
The buster boxes have been a great treat for my assistance dog & many other assistance dogs have greatly appreciated me sharing with them
Thank you for the service that you have provided over the years
Keep up your excellent work

Had numerous boxes from Busterbix over the last few years. The dogs know it’s for them and are straight there for the gifts and treats each month.
Good quality toys which you can choose tougher ones if you need to. Always delivered on time each month.

Lovely toys and treats every month! My dog knows when his post arrives!

I couldn’t recommend Buster Box enough! My dog loves his boxes every month. There is a great variety of treats and toys in each one and the treats are very good quality. My dog is a toy wrecker but he is accommodated very well with tough toys from Buster Box. Any queries are dealt with exceptionally. Highly recommend!!

The boxes i get for my dog have plenty of choice, my knows as soon as the box is delivered is for him and tries to take it out of my hands. Toys are strong and sturdy. Only one issue is that some of the treats are for a small dog and as mine is a large lab they don't last very long.
Bigger treats please as my mouth is big, thank you love smudge 🐕

I have no complaints about customer service. The quality of the toys are great and last longer than any I've bought in high street shops. I get the tougher toys for my dog and have saved lots of money from buying toys from shops only to have them destroyed the same day. I only have 2 minor complaints about the company, these are that there have been quite a few repeat toys recently which isn't a huge deal necessarily but I wouldn't want it to become too common Also I was invited to buy a Hamper at one point for an occassion but was sad to see that I was just sent the same box with the same toys and treats in, I was under the impression it would be special themed toys and different to the normal box I get delivered monthly. I wouldn't have ordered it if it just meant I got 2 of everything from that month. I intend to keep my subscription going and am pleased with the company and the boxes. My dog loves getting them and gets so excited when they arrive ☺️ the date below is an estimate as I don't fully remember the actual dates unfortunately. Sorry.

Nellie loves her monthly box. When it arrives she knows it’s for her bouncing up and down. The snacks are always varied and two lovely toys every month as well. Highly recommend for your spoiled pooch!!

My dog Gypsy has been getting these fantastic boxes delivered for well over a year and they are great value for money. Gypsy knows exactly what it is and get all excited when she see it . Fantastic toys and a excellent selection it treats

Excellent toys, my German Shepherd destroys other brands easily, buster box toys last. He gets really excited at the sight of his box every month.

My dog loves these boxes. Great variety of toys and treats. He knows as soon as he sees the box and gets so excited. I would highly recommend Buster Box.

All I can say is don’t ever sign up. I was mislead into a 12 month subscription in June 2025 under an advertisement of a ‘free £60 bed’ with your first box. Nowhere did it clearly state you’d be tied in for a year, and I can see from other reviews many other people fell for this. They refused to cancel the subscription when I immediately noticed I’d been tied to it - even before I’d had box 1, so I set my subscription to cancel and begrudgingly paid for 12 months (£367 over the year). The bed was the cheapest small ‘pillow’ bed that would have been £10 tops at a pet shop. The boxes were never worth more than a tenner either - the toys were easily destroyed by my 8kg pug and the treats were cheap nasty additive filled things. Website is also terrible - no option for customisation of anything without contacting them directly.

Every month it would countdown the cancellation until May 2026 when it said ‘set to cancel in 1 billing cycle’. This month (June 2026) I logged on to check my subscription had finally ended, and was horrified to see my account said a payment will be taken on the 28th June, and that my subscription was set to cancel in 13 billing cycles??? It was never even 13 billing cycles from the start!!

I’ve now blocked their payments through my bank as it seemed to be the only way to stop them taking more money. I’ve never EVER had such a bad experience with a company before.

Really disappointed I have signed up for 6 boxes to try and find some decent toys!
So far i was sent a broken toy and PEANUT foods which we have an allergy to in the house.
Not ideal. But dont worry we were offered a free upgrade to tough toys! This should have been an option from the start! And i had been given this anyway at month/box 2
Now our tough toys have been used for 5-10 mins with treats added and have already broken! And i cant get out because “i am in it for 6m!” Quality and safety is not taken into effect as long as i stay for my duration 😮‍💨
Waste of money!

It’s a scam. The toys for chewers for an extra £10 I can get from my local pet shop for £2.99 each the ‘donut bed worth up to £60’ was a flimsy square bed my dog ripped getting it the packaging that is currently on sale in my pet shop for 22.98. The treats are not good quality and give both my dogs the run. And once your in there’s no getting out I’ve tried I’ve even left my bank account empty for over a month and it still took it out as soon as money came in

Avoid these Con Artists I've tried to cancel it and it said it will cancel in 6 billing cycles next thing I know these scammers decide to tgen set it to 13 billing cycles after the 6 months is up.

AVOID THIS CON AT ALL COSTS

My son took out buster box when he got his puppy and started his first job.
He had it for a year the products were great in there.
He decided to cancel as the dog had more toys than a toddler.
It first said it would cancel in 6 billing payments, which he said fair enough he probably didn't read the t&c.
The 6 billing cycle is up its now saying it will cancel in 13 billing cycles.
Complete scam

Amazing quality and so much stuff for my dog and she absolutely loves it would definitely recommend

I originally signed up to get my dogs a box as a one of treat, with the free new bed! The bed is still going strong a year later, and my girls still get their box every month 😊 they even gave me an upgrade to tougher toys, as both my girls are chewers, so the soft toys were only lasting minutes 🫣 but since getting the tougher toys, they now last forever (Barr and squeakers which my Frenchie immediately removes...lol)

10/10 recommend this company for the quality of the products and also for their incredible customer service! Always been a pleasure to deal with them, and they love getting g the videos and pics I send of my girls loving their gifts!

Excellent dog toys and excellent treats my 26 week old puppy loves when the boxes arrives he gets so excited

My dog akita recognises when her buster box turns up and gets super excited like a child at Xmas she vouldnt live without it!!!!¡!

This is a really good idea. Toys and treats.
My pups 1st box came today along with a really lovely bed. Tia ran off with the toys as soon as they came out of the box. Unfortunately one toy lasted literally 2 seconds as she bit right through it and now it doesn’t squeak!! Not sure if there is a way to mention this to the team.