Excellent service & super-fast/secure delivery by this company. Good quality product, that went straight to work & did the job exactly. Would certainly recommend to other. Thank you for a job well... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to navigate around their website and find what you want. Very quick, easy and no hassle procedure from purchase to delivery. Knife sharpener is such a great item and I'm very pleased with i... See more
Always a great company to deal with. Packed my order ready for collection as I was passing. Had to be very strict with myself, as a visit to their emporium of butchery equipment can easily become very... See more
Very easy to order prompt delivery having worked with butchery equipment for over 40 yrs still as good as ever.
Company details
- #7 of 30 best companies in Industrial equipment supplier
- #5 of 34 best companies in Butcher
Written by the company
Leading retailer & distributor of high quality professional butchers machinery & accessories.
Butchers Equipment & Accessories Specialist
Written by the company
- Free Delivery Available.
- Free delivery available on all orders to UK Mainland. Please note any orders containing a bladed item may be subject to an age verified delivery fee.
- We Take Customer Service Very Seriously.
- We provide the highest level of customer care throughout the entire order process. You can contact us via email or by phone where a friendly agent will be able to assist you with any queries.
- SAFE & SECURE
- butchersequipment.co.uk is registered and assured with Trustwave and uses a VeriSign Secured 128 bit SSL payment system.
- TRUST
- As one of UK'S leading suppliers, we have built our company and reputation on trust. We provide the highest quality Butchers Equipment at very competitive prices.
Contact info
Apollo House, Ordnance Street, BB1 3AE, Blackburn, United Kingdom
- 01254 427761
- help@butchersequipment.co.uk
- www.butchersequipment.co.uk
4.8
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DPD 🤯
Ok, to be completely honest, I was supposed to have the delivery on Wednesday, I wasn't at home, the same thing happened on Thursday, I understand the ID requirement, I knew there might be 3 attempts, so I ordered for Friday, took a day off, and no one even left a message and I still don't have the knife.
9 June 2026
Reply from Butchers Equipment Warehouse
Thank you for your feedback. While we understand your frustration with the delivery delay, we respectfully disagree with this 1 star review. Our team processed and dispatched your order promptly. Unfortunately, delivery failed on the first two attempts because no one was home to receive the package. The third delivery attempt was an arrangement made directly with DPD, who experienced local delays that day. While we cannot control courier issues after multiple missed attempts.
Reply from Butchers Equipment Warehouse
Thank you for choosing Butchers Equipment Warehouse.
We are delighted you're happy with your purchase and hope to serve you again in the future.
Reply from Butchers Equipment Warehouse
Thank you. We are committed to providing you with the best service possible.
Fast delivery everything i ordered was…
Fast delivery everything i ordered was correct a+++
1 June 2026
Reply from Butchers Equipment Warehouse
Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future
Great product and service
8 June 2026
Reply from Butchers Equipment Warehouse
Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future.
Great range of products
Great range of products, good value, easy to use and order from the website and delivery was very fast. Very happy with my order and would highly recommend Butchers Equipment Warehouse.
8 June 2026
Reply from Butchers Equipment Warehouse
Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse
Reply from Butchers Equipment Warehouse
Thank you! We always aim to deliver the best possible service for you.
Reply from Butchers Equipment Warehouse
Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future
Excellent
Excellent, prompt service. We were kept fully aware of the date our goods were due in and they rang us a soon as it was in stock
2 June 2026
Reply from Butchers Equipment Warehouse
Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future
There were cancellations on delivery
There were cancellations on delivery. The item arrived and wasn't quite what I expected. Larger blade and a little flimsy. The DPD delivery man asked for age id. As im 68 seemed needless. Whatever the id checks it wouldn't preclude misuse. Surely obvious id woukd suffice. The text I received merely required someone 18 plus to sign for the item. So I had to find my driving licence and the driver proceeded to take down details from it.
4 June 2026
Reply from Butchers Equipment Warehouse
Thank you for your feedback.
We have verified your order details and confirmed that you received the exact 10cm paring knife you purchased. Regarding the delivery, ID verification for bladed items is now a legal requirement in the UK. We support our couriers for following these strict safety regulations to ensure compliance with the law.
Very nice recommended everyone
29 May 2026
Reply from Butchers Equipment Warehouse
Thank you! We always aim to deliver the best possible service for you.
Great products
Great products, I bought a 10" Victorinox butcher's steak knife. Brilliant knife and very quick delivery.
5 June 2026
Reply from Butchers Equipment Warehouse
Thank you! We always aim to deliver the best possible service for you.
Reply from Butchers Equipment Warehouse
Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse
Very quick service
Very quick service. Delivery was estimated 4-8 working days.
Arrived in 2
3 June 2026
Reply from Butchers Equipment Warehouse
Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse
They went the extra mile for me.
I approached Butchers Equipment Warehouse for a product that I could not find anywhere in the UK.
They went to their supplier in Germany and arranged delivery for me. I was only buying in small amounts but they offered me a good discount on bulk orders.
I have highly recommended them to my friends and colleagues.
26 May 2026
Reply from Butchers Equipment Warehouse
Thank you for your kind words. Here at Butchers Equipment Warehouse, we always strive to provide the best possible service. We look forward to welcoming you back in the future
Reply from Butchers Equipment Warehouse
We are delighted that you are happy with your purchase and the service provided by Butchers Equipment Warehouse
Just the job, 3 lovely useful knives, well packed for delivery and arrived a few days after ordering went in, may use again if I require some more specific knives.
Trouble free ordering, packed safely for transporting and delivered speedily, can't fault it.
18 May 2026
Reply from Butchers Equipment Warehouse
Thank you for choosing Butchers Equipment Warehouse.
We are delighted you're happy with your purchase and hope to serve you again in the future.
Excellent service
Item purchased was exactly what I wanted. Delivery was as promised with regular updates
27 May 2026
Reply from Butchers Equipment Warehouse
Our goal is to make the ordering process as easy as possible. We always strive to dispatch orders quickly and deliver them ahead of schedule. We are glad you are happy with the service received from Butchers Equipment Warehouse
very good communication very easy…
very good communication very easy transaction arrived in good time as all ways thankyou again
20 May 2026
Reply from Butchers Equipment Warehouse
We are delighted that you are happy with your purchase and the service provided by Butchers Equipment Warehouse
First time on your site and found what…
First time on your site and found what I was looking for straight away, then I see the price wow blew the competition away, free postage and it was quick, would recommend this company to anyone, thankyou 🤗
26 May 2026
Reply from Butchers Equipment Warehouse
We are delighted that you are happy with your purchase and the service provided by Butchers Equipment Warehouse
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.