Butchers Equipment Warehouse Reviews 

5,750
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 513 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and value of the products, finding them effective and exactly as expected. The ordering process is frequently highlighted as quick, easy, and hassle-free, with many appreciating the user-friendly website and efficient service. Reviewers often commend the super-fast and prompt delivery, noting that items arrive quickly, well-packaged, and with good communication, leading many to express satisfaction and their intention to reorder. However, some customers also noted issues with delivery, including items not arriving or significant delays. A few other people also felt that products received were sometimes incorrect, not as expected, or quickly became unusable. Additionally, some reviewers were not happy with the age verification process, finding it overly strict for certain items or inconsistently applied.

What people talk about most

Product

Consumers find product to be positive, consistently praising the good quality and value for money of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence, reliability, and... See more

Quality

Customers had positive experiences with quality, consistently praising the good quality equipment and... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering online and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought one of these about twenty five years ago although it still sharpens great it needs replacing you used to be able to purchase these in any high st but now you need warehouses like BEW .Well do... See more

Rated 5 out of 5 stars

Excellent service & super-fast/secure delivery by this company. Good quality product, that went straight to work & did the job exactly. Would certainly recommend to other. Thank you for a job well... See more

Company replied

Rated 5 out of 5 stars

Always a great company to deal with. Packed my order ready for collection as I was passing. Had to be very strict with myself, as a visit to their emporium of butchery equipment can easily become very... See more

Rated 5 out of 5 stars

Very easy to navigate around their website and find what you want. Very quick, easy and no hassle procedure from purchase to delivery. Knife sharpener is such a great item and I'm very pleased with i... See more


Company details

  1. #8 of 30 best companies in Industrial equipment supplier
  2. #5 of 34 best companies in Butcher

Written by the company

Leading retailer & distributor of high quality professional butchers machinery & accessories.

Butchers Equipment & Accessories Specialist

Written by the company

Free Delivery Available.
Free delivery available on all orders to UK Mainland. Please note any orders containing a bladed item may be subject to an age verified delivery fee.
We Take Customer Service Very Seriously.
We provide the highest level of customer care throughout the entire order process. You can contact us via email or by phone where a friendly agent will be able to assist you with any queries.
SAFE & SECURE
butchersequipment.co.uk is registered and assured with Trustwave and uses a VeriSign Secured 128 bit SSL payment system.
TRUST
As one of UK'S leading suppliers, we have built our company and reputation on trust. We provide the highest quality Butchers Equipment at very competitive prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

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Asks customers to review

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Replied to 82% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,750)

483 reviews in the last 12 months

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Rated 3 out of 5 stars

Unfortunately I have to give 3 stars

Unfortunately I have to give 3 stars, because of the useless delivery service, 'dpd'. I don't think the driver could understand instructions. When I eventually received my package, it had been given to my neighbour, with no checks or proof of contact !

7 April 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Thank you for your feedback. We ship hundreds of parcels daily via DPD with very few issues. Please note that ID or proof of age is only requested if the driver believes the person accepting the delivery appears to be under 18.
We hope to see you again soon and look forward to delivering a better delivery experience next time

Rated 4 out of 5 stars

Serrated paring knife

Item purchased, a paring knife is good and very sharp. DPD delivery better than usual, the first arranged delivery day did NOT happen. The second delivery day was better, on time, delivered by Nathan, a pleasant, polite and helpful person, thank you.

13 April 2026
Rated 1 out of 5 stars

Ordered some very expensive parts

Ordered some very expensive parts, that took ages to arrive and when they arrived, they were the wrong size. Very Very Very disappointed !!!

2 April 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Hello,

Having reviewed your order we believe you may have confused us with another company.
You ordered two fibre washers from us which are not an expensive part. And the delivery arrived within the 4-8 working days time frame that you selected.
Regarding the size, the washers are a fixed size and always have been, if they do not fit your machine please contact the customer service team and provide some further details and they will be happy to help you in finding out what size washer would be best suited for your machine.

Rated 1 out of 5 stars

The quality of rods very bad

The quality of rods very bad

2 April 2026
Butchers Equipment Warehouse logo

Reply from Butchers Equipment Warehouse

Hello,

The Bobet rods are supplied directly from Bobet and we sell 1000's of these rods and have never had any issues. If you can get in touch with the customer service team to provide some further details we would be happy to assist you in any way that can.

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