Love the quality of my buttonsmith reel. Compared to other badge reels I’ve used, the plastic clip actually keeps my various hospital badges/security beeper in place rather than popping open. The stri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order was complete and received as promised. Lanyard material is soft and comfortable. Snaps are good quality. Lanyard is shorter than I would prefer. An extra 2-4 inches would be better. Still, qua... See more
I use Buttonsmith for all of my major printing needs! They are the absolute best and I love how everything turns out each time! I also love how they are able to set up an online store which makes it e... See more
I received a dog collar as a gift from my sister, our puppies are siblings. However the phone number was wrong on the collar. Not sure who’s fault, I’m assuming my sister. Buttonsmith responded very... See more
Company details
- Pet Care Store
- also in
- Commercial Printer
- Custom T-shirt Shop
- Embroidery service
- Fabric product manufacturer
- Promotional products supplier
Written by the company
Buttonsmith is an innovative American manufacturer offering high-quality, customizable accessories and apparel through both our online store and our enterprise platform. From our union-certified facility in Washington state, we craft a unique range of products including our popular Tinker Reel badge reels with interchangeable tops, premium dog collars and leashes, custom buttons, magnets, lanyards, t-shirts, tote bags, and stickers. What sets us apart is our commitment to quality and innovation. Our signature Tinker Reel design lets you instantly swap decorative tops to match your outfit or mood. Our dog collars and leashes are built to last, made with premium materials and careful attention to detail. Every product we make combines creative design with durable construction, backed by our satisfaction guarantee. As America's only carbon-neutral t-shirt printing operation, we take pride in sustainable, ethical manufacturing. All Buttonsmith products are union-made in the USA, supporting American workers while maintaining exceptional quality standards. Whether you're shopping for yourself or looking for custom merchandise for your organization, our state-of-the-art facility ensures consistent quality and rapid fulfillment. Beyond our consumer products, Buttonsmith's technology platform powers merchandise programs for political campaigns, franchise networks, labor unions, and non-profit organizations. Our innovative zero-inventory system and automated compliance handling have made us the trusted partner for over 300 organizations nationwide. Visit our online store to explore our full range of products, or contact us to learn about our enterprise solutions for organizations. Experience the difference that American innovation and craftsmanship can make.
Contact info
PO Box 1300, 98014, Carnation, United States
- www.buttonsmith.com
4.6
Excellent
333 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All round excellence
All round excellence. Excellent website. Excellent service. E-mail updates on delivery were provided and the delivery was exceptionally fast. Email check in for any questions. Amazing how friendly the whole experience felt when I was just ordering some face masks on the web. Great job!
14 August 2021
Almost perfect!
Easy to use interface, affordable prices, quick production and delivery, Union made! The only reason it’s not 5/5 is that the graphic turned out a little grainy and there’s a smudge. It’s not super noticeable if you’re standing a respectful distance from the nametag wearer, so it didn’t feel worth sending it back/reordering.
10 August 2021
Nice company.
7 August 2021
Great quality, beautiful design
Great quality, beautiful designs for dog collars and leashes. This is my second large order from Buttonsmith in the past 4 years (I purchased products for 4 dogs in our family) and I am thrilled with every piece! I have recommended Buttonsmith to all my pet owner friends!
3 August 2021
Speedy and responsive service.
25 July 2021
Excellent customer service and good…
Excellent customer service and good value for money.
22 July 2021
The 1st order was sent missing the…
The 1st order was sent missing the leash. When your company sent out the missing leash. I got the 5 foot one not the 6 foot one I ordered. I am very happy with the 4 collars they are beautiful
9 July 2021
collar
Super high quality, Made in the United States of America.... awesome collars...Semper Fi
4 July 2021
Placed my order for 3 collars
Placed my order for 3 collars. Everything was perfect. Collars arrived within a week. Names and phone number were perfect.. just can't say that about a lot of vendors. Thank you.
4 July 2021
Excellent customer service very patient…
Excellent customer service very patient with my changes and tweaks. The order was put together and shipped out promptly.
8 June 2021
Super friendly and excellent service
Super friendly and excellent service! Quick shipping too! I love the option to customize toppers!
6 June 2021
It is simply an excellent lanyard
It is simply an excellent lanyard. A quality product, and exactly what I wanted.
2 June 2021
Super helpful team that answered all my…
Super helpful team that answered all my questions (and I had a lot of questions). Quick turnaround and fast shipping. Loved it! Will use Buttonsmith again.
24 May 2021
Awesome!!
Awesome! So excited to find this company. My lanyard is beautiful (roses), smooth and not bulky. My badge reel has a fierce alligator clip that is the best I’ve seen yet, and I’m a nurse! This thing won’t pop off when you yank your badge out in a hurry. Have already gotten compliments on it and I’ve only worn it once. Love the magnetic feature, changing the tops is COOL. I can change things up without a whole new badge reel. A+++!
24 May 2021
Excellent Service
Excellent service and support finding just the right product. Quality is excellent as well. Fast and great communication.
4 May 2021
We love these face masks
We love these face masks! They are adjustable, hang around your neck so you don't lose it, and very comfortable. I work in a manufacturing plant, and have bought many different types of masks so employees can choose which is best for them. The Buttonsmith masks are definitely the favorite.
29 April 2021
Beautiful collars
I ordered custom collars and they came out perfect. I ordered the Starry Night one and the Cherry Blossom ones. They are both very pretty. The customization was perfect. I would order from this company again and would recommend them to anyone.
19 April 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.