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Review summary

Created with AI, based on recent reviews

Looking at 448 reviews, reviewers had a great experience with this company. Customers frequently praise product quality, noting items are often as described, well-packaged, and function perfectly. Many appreciate the easy ordering and quick processing, alongside fast delivery, good tracking, and effective communication, contributing to a smooth and satisfactory experience. However, some customers noted significant delivery delays, with items taking weeks or months, and a few never received their orders. Faulty or damaged products, like non-functional screens or items described as poor quality or fake, were also reported. A minority faced difficulties with customer service, including unresponsiveness and challenges in resolving return issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and authenticity. Many reviewers praised the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many reporting smooth and efficient processes,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the friendly service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more


3.8

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.8

All reviews

(1,089)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No response on return

Ordered a new screen for my phone which didnt work so I initiated a return with pictures sumbitted. I then received an email asking for a video evidence which I submitted the same day and since then there has been no reply or update on the return and it has been almost 2 weeks.

27 March 2026
Unprompted review
Rated 4 out of 5 stars

Excellent value

I found just what I needed at a fraction of the cost of sending phone away and being quoted nearly ten times the cost of purchasing and 2 mine to install

26 March 2026
Unprompted review
Rated 4 out of 5 stars

5 star item that is worth the wait

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn't fully disclosed. I am happy with the item though. This phone, Oppo Find N5, was not released in the U.S. so accessories, like the case I purchased, are difficult to find. It's not an inexpensive item but fits like a glove and protects the phone very well. I'll probably buy a second one to swap to in the future if, and when, this one wears out.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid, SCAM

After two weeks of no phone case and updates saying it's still on the way, they now say it's not in stock and cancelling the order. Avoid this place.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and long lead times

Poor quality products and very long processing/delivery times.

Buy2Fix sold me a screen which broke in a month and was glitching prior to breaking fully. Took about 2 weeks to arrive. They have terrible lead times because the products come from China.

I returned my faulty item, which I had evidenced with a video, to them. Over 3 months and 34 email exchanges with them they did not find it in their factory (sometimes having to email twice for a response). After this time they eventually offered a resolution of a replacement screen which was acceptable. Then a few days after accepting this offer a screen coincidentally turned up broken which they said was mine and they retracted the offer for a partial refund of credit (25%) to buy another (probably) faulty product from them.

Overall I would not recommend the hassle.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Good products that are fit for purpose

The multi tool kits that I purchased are perfect for maintenance jobs on small electronics. The laptop battery seems to be working fine, even though the wiring loom is a bit longer than the one on the original battery. The order was delayed but the company kept me informed regularly.

30 March 2026
Unprompted review
Rated 3 out of 5 stars

Satisfactory outcome

My case arrived with a manufacturing fault. A full refund was provided following a review. A nice item, such a shame I can’t use it. I suppose it’s unfair to expect the seller to inspect every one but at least now they can alert the Chinese manufacturer. I hesitate buying any items from Facebook promotions now.

30 March 2026
Unprompted review

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