BuyAutoParts.com Reviews 

1,374
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Send wrong part. Have spent an entire day trying to get them on the phone. They have a fake phone system, so calling just puts you on hold indefinitely. They won't answer emails, and obviously do not... See more

Rated 1 out of 5 stars

Aug 5, 2026, 12:35 AM (2 days ago) to Customer My order number is #155333925 Today I send pictures from the part the wrong part I didin't open the box,but phone somebody tall me this " THIS PAR... See more

Rated 3 out of 5 stars

Their prices are very reasonable, the compressor was packaged securely and well, it arrived on time. I had to return the part, because although BAP said that particular one was guaranteed to fit, it... See more

Rated 5 out of 5 stars

Never thought would find parts for 2014 Hyundai Equus but BAP to the rescue! The dealer claimed I would need to pay $7,400 (PARTS ONLY) for two front air suspension replacements; however, the final pr... See more

Company details

  1. Handyman

Information provided by various external sources

Auto Parts - Buy Auto Parts is your home for Auto Parts, Car Parts, Truck Parts, Import Parts, Performance Parts and Automotive Accessories.


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2.6

Poor

TrustScore 2.5 out of 5

1k reviews

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2.6

All reviews

(1,374)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give them a negative…

If I could give them a negative five(-5) I would be more than happy to. I bought 3 parts from them. Each and every part that they sent me was either wrong, or incomplete, even after they had assured me they were correct. Of course you didn't find this out until after my car was at the mechanic, pulled apart, with all the pressure fluids drained. Leaving me no choice but to put the old parts(that don't work correctly) back on the car at a cost of $150/hr. They gave me a refund on the first wrong part as soon as I returned it to UPS, and didn't even want the part back(even though I offered to return it). Buy the time it was revealed that the other parts were not right, they insisted that I wait until UPS delivered the part back to them(which could take any number of days) before they would issue the refund.
OMG! If I'd gotten hit in the head with a hammer it wouldn't come close to the size of headache I got from dealing with these people. Save yourself the anxiety,
DO NOT USE this company.

23 June 2022
Unprompted review
Rated 4 out of 5 stars

Everything went very smoothly

Everything went very smoothly. Ordering, shipping speed, part quality and core return were all hassle free.
Would have given 5 stars but packaging could have been a little better due to rough handling from ups.

13 June 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Wonderful service

Absolutely Wonderful service, products and prices. This be the 3rd Brand New AC Compressor I've purchased over the last few years. The only lowest prices around the web and half price of local Auto parts Chains.
Stop your search now, go ahead and order for a happy experience.

9 June 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I had a great experience purchasing from BuyAutoParts.com. I needed a new A/C compressor for my '93 Mustang GT...the price was right and it got here much quicker than expected. Unfortunately, the drier and compressor looked to be for a 2.3L engine, so I had to send it back...this is where the great experience came in; there was absolutely no problem with the retrun and no restocking fees! They even sent a return label so I all I had to do was get it to UPS. I really appreciate a true 'no-hassle' return policy and while I hope to not have to use it often, I will definitely be making other purchases from BuyAuto in the future!

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Fuel pump

My car needed a new fuel pump, after searching BuyAuto offered the best price with returns and warranty. Pump fit perfectly, shipping was fast and now my car drives great.

27 May 2022
Unprompted review
Rated 5 out of 5 stars

Great Help and Understanding

The customer service rep spent time with me answering all my questions and finding me the exact part. He gave me great advice. The exact part was sent. I received it even before the date given. I would gladly use this company next time. And the price was fair.

6 May 2022
Unprompted review

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