BV Solutions Reviews 

582
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

Nobody wants this situation as it’s stressful enough, especially after you’ve just finished decorating ! However, very helpful, honest and polite assessor who battled through the Cornish holiday traf... See more

Rated 1 out of 5 stars

So disappointing. Everything took such a long time. We are still waiting for the claim to be finalised, and the whole process began in September 2025. Correspondence improved after my initial complain... See more

Rated 1 out of 5 stars

Randomly clearing text messages off my phone and saw the correspondence with Lee at BVS from 10yrs ago. Very abrasive, rude and one directional with their views. Similar to other peoples updates do no... See more

Rated 5 out of 5 stars

After reading some of the reviews on here I was worried about this company coming to have a look. Although it doesn't look like it will be an insurance claim we are happy with David's help. He was a k... See more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

582 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(582)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They have very poor communication

They have very poor communication, they use long delay tactics, are not trustworthy, for some reason insurance company’s use them a lot, however, bad reviews is probably one of the reasons they changed names from BVS to Davies brothers

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful firm

Very helpful firm, my car went into my porch and caused a lot of structure damage. The surveyor came to see the damage within a few days. Within 2wks i sent a quote to them which they agreed and i have been paid out.

18 January 2024
Unprompted review
Rated 1 out of 5 stars

Slow, misleading, avoid

There was a fire next door in September that damaged our roof, walls etc. Surveyor came relatively quick and was the only qualified and normal person in this company. The time I wasted hanging on the phone to them asking where will we finally get the money was ridiculous. At the end they paid us the amount from the quote but without the VAT, and told me that I will be reimbursed for that when I'll send the invoices. Nobody told me that. I dont have extra couple of thousand to put it upfront from my own pocket, and the contractor want the money for the materials, scaffolding, his employees etc. I hope I will not have to deal with BVS again.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Professional and straightforward

Straightforward and easy to work with. Professional and with everything updated online you can easily see where your claim is up to. Also paid promptly.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Punctual, efficient, professional. No time wasted and no unnecessary complications. Precise definition of job and response.

23 January 2024
Unprompted review

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