They are scammers as many reported here, their website disappeared, I hope that they are not trading via another website and doing the same to other people. Trying to get my money back via my bank.
ByGamers
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See what reviewers are saying
Sadly this company has removed their website, and are not fulfilling the orders. It can be viewed here web.archive.org they have two phone numbers no longer working.(scroll to bottom to see company n... See more
Ordered a PS5 two months ago, it hasn't shown up. They sent me a tracking number which said it was delivered but the photo affixed was obviously of someone else's house and a very small package. I con... See more
Update; Since writing the original review the customer support has been excellent. They have refunded me and sent me my order the next day. If they were this efficient to begin with it would have... See more
Company replied
Company details
Written by the company
Best Gaming Store in UK - Monitors, Laptops, Graphic Cards, Video Games Consoles, Keyboards, Streaming Gear, Headphones, Gaming Chair, Simulation Gear, Printers, Podcast Bundles, Motherboards
Contact info
United Kingdom
- support@bygamers.co.uk
- www.bygamers.co.uk
DO NOT USE
Total scam, ordered PS5 on26/4/22 gave me a tracking number and small package was delivered to London I live in Glasgow and it certainly wasn’t a PS5. Asked for refund and after 4 weeks still haven’t received it. Thankfully paid by Credit Card and they will reimburse me. DO NOT USE THIS COMPANY
SCAM
SCAM, ordered a PS5, obviously didn't arrive, was told would have a refund, obviously didn't arrive, paid by credit card so now have my money back. Website has now been taken down.
DO. NOT. USE.
DO. NOT. USE. Purchased a PS5 nearly 2 months ago. No delivery, No refund, and no more response. It IS A SCAM.
I purchased a PS5 on 13/05/2022 but…
I purchased a PS5 on 13/05/2022 but until now it haven't received it. I tried to email the company but didn't receive any response. And the phone number you provided doesn't go through. This is frustrating
Why have you stopped answering my…
Why have you stopped answering my emails, about my refund that you said was in progress. This review should be 0 stars, but unable to but 0 stars. Please do put up on here to get in contact with you, because I have been emailing you about 1 - 2 times a week for 2 months for my refund. Your company is a joke.
You scam people out of money.

Reply from ByGamers
Fraudsters
Fraudsters. Ordered a PS5 and I thought it was strange that it said 8-12 working days. Now been much longer than that and still not been despatched. Scam site. Avoid. I will be doing a chargeback.
Edit: even though they are saying they will refund on here. When I asked for it by email, they said I have to wait 3 more days for despatch

Reply from ByGamers
dont buy this is a scam they say 8-10…
dont buy this is a scam they say 8-10 days for a reason barclaycard has ben informed to stop using them as it a scam

Reply from ByGamers
Been over 3 weeks still no arrival of…
Been over 3 weeks still no arrival of ps5 kept being lied to on when it would come !!

Reply from ByGamers
Absolute SCAM!!!
Absolute SCAM!!!! Bought a ps5 on the website, they have been telling me it's going to be dispatched time over time and still nothing. Struggling to get a refund. avoid at all costs because you won't receive your goods!!

Reply from ByGamers
Still waiting for PS5
I have waited for almost a week longer than I was told the delivery would be for my ps5 and it still isn't here, and I haven't received any emails explaining what's happening.

Reply from ByGamers
I have not received my order of PS5
I have not received my order of PS5. Its now 21 days. Still no info. Read about poor reliability of site and scam

Reply from ByGamers
%100 SCAM! They defraud people in ways that even the devil can't think of.
My fellow ordered a £600 graphic card and he got 3 cheap mice.
They send very cheap products in return for high-priced products.
Till now they try to convince people that there was a mistake.
Many people receive the same cheap item instead actual product. even some of them have received nothing.
Basically, they are trying to buy time by lying. So they can find more victims.
Just search "bygamers safe or scam?" via google and see the result.
You're lucky if you get back your money.

Reply from ByGamers
waiting 2 months for a refund dont buy…
waiting 2 months for a refund dont buy over £600
i have contacted them for two months and still nothing and they write a reply like they care and want you to get it contact.

Reply from ByGamers
Fraud
Fraud, please do not purchase from this site, ordered an Xbox series x and it never arrived requested a refund (3-10 working days) it has now been 14 and still no sign of a refund

Reply from ByGamers
Took my money, not delivered goods.
I placed an order which hasn't arrived. I've been told it will be received in a few days on a number of occasions, but still no goods. I have been told i will be given a tracking number, but haven't. I strongly suspect i won't receive any goods and i will need to pursue this via my credit card company.
I wouldn't order from this company as they are clearly not reliable in any way. Scammers.

Reply from ByGamers
6 weeks after order there is no trace…
6 weeks after order there is no trace of my order after multiple promises that it would be another few days have finally been promised a refund.
The one tracking number I did get was for someone else’s order and a nice picture of that being delivered to them and not me.
Avoid at all costs

Reply from ByGamers
Scam website
Scam website, avoid at all costs. They send computer mice in the post from China. You'll never get the item you bought, just a load of excuses instead.

Reply from ByGamers
Abbsolutely SCUM
Abbsolutely SCUM
POLICE CRIME UNIT INVOLVED AS NO WAY YOU GET REFUND
BEEARE THESE ARE SCUM STAY OFF
TAKES ME WEEKS TO REFUND ONLY LUCKY BECOUSE PAID WITH CREDIT CARD
ABSOLUTELY SCUM AND CRIMINAL
++++Finally refunded after 5 weeks -THIS IS SCUM ON EARTH GUYS STAY WELL OFF

Reply from ByGamers
This website is a scam don’t believe…
This website is a scam don’t believe anything they say I bought a Xbox 5 weeks ago and every week they promise it’s going to come next week. They will also send you fake tracking numbers. Please don’t give these filthy scamming Indians money and yes they r Indian

Reply from ByGamers
Biggest supplier of wired mice!!!
Biggest supplier of wired mice.
If you want a basic mouse instead of the high value item you paid for this is the retailer to go to. FACT
They are excellent at supplying nothing or a mouse instead of what you ordered. FACT
They are excellent at promising refunds. FACT
They are excellent at producing a whole host of verbal bs for months instead of a refund.FACT
Finally when your refund doesn't arrive they excel at avoiding all comms.FACT
Scam Bygamers Retail LTD striving to be the worlds largest and best online supplier of Total bs.
You've been warned.
Go in eyes open: Just as easy as it was to warn you on here, it's just as easy to place "positive reviews". FACT
No doubt a lone ranger failed programmer working out of a shed, utilising google analytics to push prominence on google searches. Gone to great lengths to appear legit but do your research.
Ps to the bygamers reply, you have the order number, FACT you know you have made many many promises to pay, FACT you know you have not refunded the amount for months, FACT and you know you are avoiding calls FACT and emails made to you. FACT You are a scam pure and simple. FACT
Stop acting like you are not! You have gone to great lengths to act like you are not a scam but you are FACT - what else do you call someone who sends a mouse instead of the high value item really ordered and then does not refund???
It's called Cyber crime and fraud. You should be ashamed! Public need to know the truth and the relevant people and authorities have have your details!

Reply from ByGamers
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