I sea suite avoid
I am writing to express my profound disappointment regarding the breakfast service I received on 19 May 2026. As a guest who booked your Sea View Suite at a rate of approximately £170 per night, I hold the Cae Mor Hotel to a high standard, commensurate with its boutique reputation. Unfortunately, the service I experienced fell well short of these expectations.
Upon entering the dining area, I waited for five minutes before being seated by the sole waitress on duty. She appeared noticeably unsettled and informed me that the kitchen was closing at 9:45 am and that breakfast service was no longer available. This was entirely unexpected; I had arrived well before the stated 10:00 am closing time, and at no point was I informed of any earlier "last orders."
In a rather absurd turn of events, I approached the kitchen staff directly, who kindly confirmed they were, in fact, still able to prepare a meal. However, upon returning to my table, I observed a pair of local guests arriving well after me who were immediately offered menus and service by the same waitress who had just insisted that service was closed. It was only after I clearly demonstrated that I had noticed this discrepancy that I was grudgingly handed a menu.
The service remained remarkably inconsistent thereafter. While the table next to mine was promptly served with hot tea and coffee, I was left without any beverages. When I inquired about coffee, I was told to "serve myself" at the juice station. When I later attempted to politely request a hot coffee, the waitress pointedly ignored my gesture and immediately exited the dining room.
I am left to wonder if this is the standard of hospitality the Cae Mor Hotel provides to its premium guests. I booked a suite expecting a professional experience, not to be subjected to such starkly inconsistent treatment.