Cafe Press did a fabulous job as usual!! I wish I had chosen a larger font and different color for the text to show up better. Next time I will choose more wisely. Otherwise, all is good. The quali... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The custom metal tumblers are great quality. The imagine came out really good. They were packaged extremely well. I was a bit disappointed with the higher shipping cost. It seemed the add I clicke... See more
*Revised: The company offered a refund. I am pleased with the customer service. The quality of the sewing is quite low. Over half are lopsided, folded, coming unstitched, or just messed up.
Company replied
EDIT: After CafePress saw my review, they promptly reached out to offer help, offered additional information, and resolved the issue in a way that exceeded my expectations. I ordered a custom bann... See more
Company replied
Company details
About CafePress
Written by the company
CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.
CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.
CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.
Written by the company
Contact info
United States
- 1-844-988-0030
- social@cafepress.com
- www.cafepress.com
4.2
Great
203k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality Product at an affordable Price
The Banner is of great quality and was delivered quickly. I have already recommended your company to our Chamber of Commerce.
29 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The design is blurry and cheap looking
The design is blurry and cheap looking. Won’t be ordering here again. Quality is garbage.
29 June 2026
Reply from CafePress
Hi Sierra, we’re sorry to hear that you weren't fully satisfied. We're committed to producing high quality items and would be happy to investigate any issues. Please contact us at support@cafepress.com with the details and consider an updated rating if you're satisfied with the assistance. Thanks, and we look forward to hearing from you!
We needed a special order for the 4th…
We needed a special order for the 4th of July holiday and CafePress was the perfect company to take care of our needs. Easy to order and customize. Delivered quickly. Great finished product!
29 June 2026
Quick and Quality
The response was reasonably quick and I received exactly what I wanted. The quality of the material was excellent.
28 June 2026
Great with delivering ordered product…
Great with delivering ordered product in a timely manner.
28 June 2026
The product looked good on line but…
Great company to deal with with exceptional after sales career. Would recommend.
27 June 2026
Reply from CafePress
Hello John, thanks for your feedback. We're sorry to hear that the product didn't meet your expectation. We kindly ask to please contact us at support@cafepress.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.
Quality was great totally beat my…
Quality was great totally beat my expectations. The printing was perfect and it shipped out extremely fast.
26 June 2026
Great items and service!
A very wide range of items, found exactly the sort of design I'd hoped for, with quick delivery, and it's a good fit - my first experience of CafePress and I'll be back for our two grandkids again.
27 June 2026
i cant order
i cant order , something up with your website. billing address is defaulting to shipping address , and negating sale.. yes yes i clicked thebox , and i used this cafe press many imes and it has always been ok
27 June 2026
Reply from CafePress
Hi Christopher, thank you for taking the time to share your experience with us. We're truly sorry to hear you ran into this issue during checkout, especially after you've successfully used CafePress many times before. We understand how frustrating it is when something that has worked in the past suddenly doesn't, particularly when you've already tried the suggested steps. We appreciate you bringing this to our attention and sharing your feedback with us.
Excellent product !
My order was filled very quickly and was exactly how it was designed. The colors are vibrant and the material is very comfortable.
27 June 2026
Everything ordered has been received…
Everything ordered has been received exactly as represented and quick.
5 February 2026
Great Variety!!!
The website features a wonderful selection of items that are not available in stores. Browsing is very enjoyable. The only problem is that it takes a lot of time to go through everything you have online 😀!!!
27 June 2026
Great Quality
17 June 2026
Use it for the first
Use it for the first time, the metal ring broke. Will you re-send another one to me?
24 June 2026
Reply from CafePress
Hello Vanessa, thanks for your feedback. We're sorry to hear about the issues you've had with your order. We kindly ask to please contact us at support@cafepress.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.
Very cost effective.
I have a very small, very new YouTube channel. Everything I buy comes out of my pocket. No business account, not YouTube payments, just my cash. These banners were inexpensive, and pretty good quality. I went to my first event this weekend, and really liked the way they looked.
26 June 2026
What went wrong was simply everything.
What went wrong was simply everything.
A) I called, simply looking to duplicate an order, rep told me couldn’t see previous orders.
B) all foreign reps; barely able to understand.
C) I ordered online ‘khaki color hats, received white.
D) contacted company, sent pictures of WHITE hat, was told will replace.
E) received same color replacement hats; now told different suppliers have different colors. White is not khaki!
F) was told will get refund, have only received partial refund. I ordered hats from different company.
G) purchased many hats in the past from the company, no longer will!
27 June 2026
Reply from CafePress
Hello Mark, thanks for your time sending us feedback. We're very sorry to hear that the outcome on your order and the assistance through our support didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve the quality of our products. Feel free to contact us at socialcare@planetart.com for any further comments or concerns - our team will be happy to assist. Thanks again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.