California Security Pro  Reviews 

100
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I'm completely satisfied with their services. These guys are professionals and dedicated to their work. I'll recommend CSP to those people who are struggling with their home security. Thanks,

Rated 4 out of 5 stars

Brandon our sales rep and Renee our installer was awesome. Brandon was very clear and very on top our questions..... Renee was awesome. Very efficient at doing the work, very thorough, on time, an... See more

Company replied

Rated 4 out of 5 stars

This was a takeover installation from my existing wired alarm system. We ordered one set of systems and then the installer told us that we needed to go for another systems for ADT Pulse function. Good... See more

Company replied

Rated 4 out of 5 stars

larry and rene were the men who took my order and set up my new alarm system. from the time i called to make an appointment to the time everything was set up, CSP folks were easy to work with.... See more

Company replied

Company details

  1. Security equipment
  2. Home Furniture Shop

Information provided by various external sources

As a local ADT Authorized Dealer, we specialize in home security systems, wireless, wired or activating existing security systems and home security cameras backed by world class ADT monitoring. Your home security needs will be met with ADT's reliable service and latest technologies. Our affordable solutions provide burglary, fire, medical alert, carbon monoxide protection and much more. We will come to your home for a free in-home consultation, providing you with valuable information and insight into the proper ways to protect your home from the various threats that we all face today. If you're interested in taking advantage of this free sit-down conversation about your current home security situation, feel free to give us a call today, toll free. If you're to busy for an in home consultation, you may also order your home security system over the phone. Ask for details about our FREE ADT Security System Promotional Package ($850 Value).


Contact info

4.2

Great

TrustScore 4 out of 5

100 reviews

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4.2

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(100)

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Rated 5 out of 5 stars

Great service from CA Security Pro

Brandon helped me with my ADT services and he and Micah were very thorough in explaining my services and how to work the system. I am 100% satisfied and yes I would recommend your services. Thank you for your help.

2 April 2015
Unprompted review
California Security Pro  logo

Reply from California Security Pro

Thank you for taking the time to tell us why our services met your expectations.

Knowing your satisfactory means everything to us, and we are delighted to hear directly from you the "customer" that Brandon & Micah made this process a happy experience for you.

We appreciate your business,recommendation and feedback!

Thank You Again!

Rated 5 out of 5 stars

STELLAR SECURITY SERVICE

The whole experience with CSP was fantastic. Our sales person (Grant) was amazing and our installer Danny truly worked magic on the cameras and wiring. I would recommend the service to anyone.

31 March 2015
Unprompted review
California Security Pro  logo

Reply from California Security Pro

How thoughtful of you to gives us feedback regarding our services and performance. Knowing that we made you happy from the sales & installations stand point makes us very happy.

We are so happy you selected us as your ADT-Authorized Dealer for your commercial business Security System.

Thank you for your business

Rated 5 out of 5 stars

Excellent and efficient service with all questions answered.

The sales rep was efficient and covered all equipment to be installed. He took time to go over the total package we wanted and also made suggestions for our individual safety like the motion detector and broken glass alarm. The total package we purchased was under $50.00 a month. We are completely satisfied with the quick installation the next day. Less than two hours. Both the sales rep and the installer went over the use and functions of the wall mounted control box and allowed us to practice the use of each button. Example: home and away buttons. We highly recommend California Security Pro

19 March 2015
Unprompted review
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Reply from California Security Pro

Dear customer,

we value your business and appreciate your feedback regarding sales consultant and installer.

Know that we could offer you a affordable Home Security Package really makes us happy!!

Are #1 goal is making sure we are finding the right service packages and pricing for all our customers.

Thank you for your recommendation and feedback!

Rated 5 out of 5 stars

Excellent Service !!!

I was very satisfied with their services, both Jason ( sales) & Rayne ( installer) were great and professional. I have also already recommend California Security Pro to a friend and family.

Thank You California Security Pro.

18 March 2015
Unprompted review
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Reply from California Security Pro

Thank you so much for your recent business with California Security Pro. It is customers like you that help keep us on the right track of providing great service!

Were so happy to hear that Jason & Rene made this process easy for you and your family. We hope your enjoying your new ADT-pulse system.

Thank you for your business and feedback!

Rated 5 out of 5 stars

Excellent

California Security Pro did an excellent job in designing and installing a system just right for me. It is convenient to use and I feel very safe!

18 March 2015
Unprompted review
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Reply from California Security Pro

Your honest feedback helps us become a better company, and for that we are most grateful.

We will continue our efforts to meet your requirements and expectations in the future as well.

We are happy to know your enjoying the enhanced quality of your ADT- products/services.

Thank You For Your Business and review.

Rated 5 out of 5 stars

Great Experience

California Security Pro made the process of getting ADT installed and configured extremely pleasant and easy.

From the initial sales process to the final installation it truly seemed like they valued our happiness and satisfaction with the system.

We never felt pressured to purchase any specific package and their sales associate wanted to find the best fit for our specific situation.

The installer was extremely friendly and hard working and got everything setup correctly without damaging our house or drilling any unnecessary holes etc.

Overall I would highly recommend this company to anyone in the process of evaluating a home security system.

18 March 2015
Unprompted review
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Reply from California Security Pro

Thank you so much for your recent purchase of your ADT-Home Automation System.

We absolutely love when new customers give us their feedback regarding are services. Knowing that your were satisfied with this whole process puts a smile on our faces.

We are also happy to know we found the perfect system for your home and families needs.

Thank You for your business.

Rated 5 out of 5 stars

Professional and Prompt and Courteous

I found CA security pro on yelp and read their many positive reviews. I knew there are a ton of ADT companies out there and I wanted one that was local and responsive. Well, the yelp reviews were right. They were professional, prompt and very courteous. I would not hesitate to recommend them.

13 March 2015
Unprompted review
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Reply from California Security Pro

On behalf of the company, we hope that your enjoying the enhanced quality of our product/services. The Pulse system offers many great features and is really + to have in your home.

We will continue our efforts to meet your requirements and expectations in the future as well.

Meanwhile, your unwavering support and patronage is what keeps our company striving.

Thank You for your business and recommendation.

Rated 5 out of 5 stars

100% Satisfied!

My husband and I were so impressed with California Security Pro. Danny T and the installer were helpful, knowledgeable, and efficient!

13 March 2015
Unprompted review
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Reply from California Security Pro

We truly enjoyed working with you and your husband in getting your home security system. We are so pleased to know we found the perfect system for you guys, knowing how satisfied you both are puts a smile on are faces, and inspires us to keep working hard.

Thank you for your business.

Rated 5 out of 5 stars

California Security Pro is Great!

They did a great job with scheduling and installing.

10 March 2015
Unprompted review
California Security Pro  logo

Reply from California Security Pro

Thank you so much for recent purchase of your ADT-Pulse System. We absolutely love when new customers give us their feedback. We hope that you're enjoying your new home security system.


Thank You for your business

Rated 5 out of 5 stars

Overall excellent experience with California Security Pro

The salesperson (Kyle Madison) was responsive to our needs, went along fully with our requests (didn't try to sell anything extra), made a very good proposal. The installer (Micah) was also excellent, did the work efficiently. The installation was a replacement for an older system already installed. The installer was able to isolate a defective sensor and suggest a reasonable work-around. We would definitely recommend this company.

5 March 2015
Unprompted review
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Reply from California Security Pro

We value your review regarding our service and staff, making sure your satisfied is are priority.

I know Kyle and Micah we also be pleased to know how happy you are with their work performance/ethics!

We appreciate your business!

Thank You

Rated 5 out of 5 stars

Great job!

The sales rep, Andrew Hale, was knowledgeable and very helpful as well as patient! Answered all our questions, and then some. The system is very easy to use, we haven't tripped any false alarms or had a hard time setting the system.

3 March 2015
Unprompted review
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Reply from California Security Pro

It was are great pleasure in taking care of your home security needs. Congratulation on your new ADT-Pulse System.

The growth we experience is because of customer like you whom faithfully support us with their reviews.

Thank You For Your Business.

Rated 5 out of 5 stars

Great Service!!! Did what they promoised

So I got my alarm system in Antioch. Joseph was great. It took me about 2 months to make my choice but Joseph was very helpful and was not pushy at all. He said he knew he could give me the best offer and whenever I was ready he would make it work. Everything he said I would get I got, there was no bait and switch or false promises. The installation went without a hitch, they explained everything to me and made sure I was comfortable with the system before they left. Overall Great service. You can trust them to get it done right the first time.

24 February 2015
Unprompted review
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Reply from California Security Pro

The growth we experience over the years is because of customers like you, who faithfully support our business by giving us their feedback!!

We appreciate your business and your review.

Thank You

Rated 5 out of 5 stars

Excellent Customer Service

20 February 2015
Unprompted review
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Reply from California Security Pro

Congratulation on your Commercial ADT-Security System!

Were so delighted you selected us as your ADT-Authorized Dealer for your alarm needs.

Thank You for your business and review.

Rated 5 out of 5 stars

Fast, reliable and always reachable

was more than 100% satisfied. Customer service was great, always reachable to reschedule my installation time. And my installation tech Ron Loetz was punctual, knowledgeable, got the job done quickly and took his time to explain how everything works. And most importantly, he was personable and professional.

I absolutely would recommend you guys!

5 February 2015
Unprompted review
California Security Pro  logo

Reply from California Security Pro

On behalf of the company we would like you know it was a pleasure setting up your New ADT-Pulse System. We hope your enjoying all it's wonderful features it has to offer including your deadbolt lock.

We are happy to hear of your positive experience regarding Ron's work performance.


Thank You for your business and recommendations.

Rated 5 out of 5 stars

Highly recommend California Security Pro

I am very happy I chose California Security Pro for the installation of my new ADT system. They were very knowledge, professional and efficient in all aspects of upgrading my existing hard-wired system, and adding outside and inside cameras. They explained everything and were very pleasant to deal with. I would highly recommend them to friends and neighbors. Patrick and Jesse installed my equipment and they are excellent. I would give them ten stars.

31 January 2015
Unprompted review
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Reply from California Security Pro

Your satisfactory means everything to us as a company and based on your feedback we are pleased to know that we accomplished that.

Having your ADT-Pulse System/Cameras brings a peace of mind knowing that your home is being protected 24 hours.

We appreciate your business and recommendations!!

Rated 5 out of 5 stars

Satisfied Customer

The experience was very positive. The proposal was explained and made sense. The installation went extremely well and so far, we are quite satisfied

28 January 2015
Unprompted review
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Reply from California Security Pro

Congratulations on your new ADT-Home Security! We greatly appreciate your feedback regarding are services

Your satisfactory means everything to us and because we truly work hard as a team to make this happen.


thank you for your business!

Rated 5 out of 5 stars

Great service here

Nice and patient.

13 January 2015
Unprompted review
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Reply from California Security Pro

Sharon, we are pleased to know that our staff was nice and patient with you though your Alarm Process!

We hope your enjoying your new ADT Pulse System, for it really makes difference to have in your home.

We greatly appreciate your business!!

Rated 5 out of 5 stars

Awesome experience.

Both the sales person, Ryan, and the installer, Larry, were great. Very friendly, knowledgeable, and professional.

10 January 2015
Unprompted review
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Reply from California Security Pro

Thank you for taking the time to tell us why our service meet your expectations. I know Ryan & Larry will be trilled to know how pleased you are with their work performance.

Your business is highly valued and we appreciate you!

Rated 5 out of 5 stars

California Security Pro

Efficient, easy to work with, and responsive - highly recommended

9 January 2015
Unprompted review
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Reply from California Security Pro

We value your trust in our company, and we will do our best to keep meeting your service expectations.

We thank you for your business and feedback.

Rated 5 out of 5 stars

Great customer service.

Angel and Ron were awesome. Everything was on time and streamlined.

2 January 2015
Unprompted review
California Security Pro  logo

Reply from California Security Pro

It was our pleasure taking care of your Home Security needs.

The growth we’ve experienced over the years is because of customers like you, who faithfully support our business with your reviews/comments.

We appreciate your trust, and we’ll contiune to give you the kind of service you deserve.

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