Rang Calor with a suspected leak, the job was allocated really quickly and we received a call from Jonny Rodgers to let us know he was on his way. Impeccable, professional service on an incredibly hot... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mally and Mark removed our Calor Gas tank. They arrived early morning and lifted the tank by crane from a difficult location, over our garage roof and on to their lorry. They were very polite, helpful... See more
Company replied
Monique came from Calor to check our tank. She was polite, professional and efficient. Despite the fact she found a leak in our pipework into the house she was calm and patient which helped me to feel... See more
Company replied
Russell doesn’t just bring our gas, he brings a smile, sing song and overall positive attitude too. It’s a pleasure to have him here on site, always takes as many empties as he possibly can and is alw... See more
Company replied
Company details
- #16 of 29 best companies in Gas company
- #10 of 42 best companies in Energy supplier
About Calor
Written by the company
For over 90 years, Calor has supported off-grid homes and businesses with trusted alternative energy solutions - supplying gas bottles and bulk tanks, and establishing great partnerships and loyalty.
As energy evolves, so do we. Today, we're expanding our focus on sustainable energy and helping both existing and new customers transition to lower-carbon options fit for the future.
From safety and service to innovation and sustainability, we do it right.
Contact info
Athena House, Athena Drive, CV34 6RL, Warwick, United Kingdom
- 0800 626 626
- quality@calor.co.uk
- www.calor.co.uk
4.7
Excellent
25k reviews
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Very pleasant chap
Very pleasant chap, quick and left no trace. Very nice 🙂
18 August 2026
Unprompted review
Reply from Calor
Thank you for your kind feedback! We're so pleased to hear that our team member was pleasant, quick, and left no trace. We really appreciate you sharing your positive experience.
Dale replaced valving and pipe…
Dale replaced valving and pipe following an annual inspection , We then ordered a refill of the LPG which was completed 5 days after ordering , excellent service throughout, keep it up !!
18 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful feedback. We're delighted to hear that our service was excellent throughout and that the refill was completed promptly. We'll be sure to pass your kind comments on to the team.
Very helpful calor driver
The driver, Ant Maund always helpful and smiling. A pleasure to deal with.
18 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful review!
We're delighted to hear that our driver was so helpful and always smiling. It's great to know that you had such a pleasant experience. We truly appreciate your kind comments.
Liam Hall outstanding character
Liam Hall outstanding character. Another successful delivery received here at Milton Keynes Pressings. Thank you.
18 August 2026
Unprompted review
Reply from Calor
We're so pleased to hear about your positive experience and that you received another successful delivery. Thank you for taking the time to share your kind words!
Sean A went out of his way to make sure…
Sean A went out of his way to make sure our problem was sorted when the site was very very busy. Him going the extra mile made a huge difference to getting the problem sorted asap
18 August 2026
Unprompted review
Reply from Calor
We are so pleased to hear that our team member went above and beyond to resolve your issue quickly, especially during a busy period. We appreciate your kind words!
Very efficient
Very efficient. Helpful and pleasant delivery person who explained how the change over of tanks works.
18 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful review! We're delighted to hear that you found our service very efficient and that our delivery person was helpful and pleasant, explaining the tank changeover process clearly.
Had a tank fitted by lee loywes and…
Had a tank fitted by lee loywes and Andy hopkins at a property I am managing, the job wasn't the easiest but it was no problem for the guys they professional done the job with ease can't thank them enough
18 August 2026
Unprompted review
Reply from Calor
We're delighted to hear that our team handled the tank installation with such professionalism and ease, especially given the challenges. It's wonderful to know their efforts were so appreciated.
Amazing service
We recently got our gas from Calor Stoke. Craig was extremely helpful as we were unsure if our Cadac worked or not. He checked everything for us and sorted the gas etc. Nothing was to much trouble. Will definitely go back again
31 July 2026
Unprompted review
Reply from Calor
Thank you for taking the time to leave such a positive review. We're delighted to hear that our team member was extremely helpful in checking everything for you and sorting out the gas. It's great to know that nothing was too much trouble, and we look forward to seeing you again!
Excellent service
Excellent service, ordered late afternoon and delivered early the following morning
14 August 2026
Reply from Calor
We're delighted to hear that you experienced excellent service and that your order was delivered so quickly! Thank you for your positive feedback.
Incredibly fast delivery and good…
Incredibly fast delivery and good price. Didn't have to drive around hoping a garage had a gas bottle
14 August 2026
Reply from Calor
Thank you for your kind feedback! We're delighted to hear that you experienced incredibly fast delivery and found our pricing to be good. We're especially pleased that our service saved you the inconvenience of searching for a gas bottle.
I have a funeral to go to I asked for a…
I have a funeral to go to I asked for a refund if money I have overpaid ... They just refused me after saying on Thursday last week it will be in your account Tuesday .. they have just told me I cannot have it ... That is not their money it is my money and they refused me
And I have always been in front of my bills and I am really annoyed that. Member if staff has the right to tell me what I can and can't do with MY money not theirs ... Mine I overpaid on my standing order throughout the year ... Be warned people don't pay more than you need to you won't get it back to mily mins that's a kind of corporate theft !!!! That was in march the refund ..
It's still MY money not yours and we had a mild winter is that my fault?
If I could go elsewhere I would I'm disgusted at how I am being treated ... Almost like a criminal !!! For wanting MY MONEY back my account is paid I owe nothing
17 August 2026
Unprompted review
Reply from Calor
Hi Maureen,
I do appreciate your frustration.
I located your account and can confirm that the Metered Estates team has already provided guidance regarding the refund policy. Payments made are intended to cover actual consumption, and as a refund was issued to you only a few months ago, your latest refund request was declined.
The Metered Estates team has recommended switching to a variable Direct Debit going forward. This would help ensure your payments more closely reflect your actual consumption and reduce the likelihood of a credit balance building up on your account.
- Gary
Big thanks to David and Jamie for their…
Big thanks to David and Jamie for their visit today - professional, friendly and tidy. Good representatives for Calor Gas.
17 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful review!
We're delighted to hear that our team members were professional, friendly, and tidy during their visit. We appreciate you sharing your positive feedback.
Good Customer Service & Delivery
Good Customer Service & Delivery. Efficient in all Departments.
17 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful review! We're delighted to hear that you experienced good customer service and efficient delivery. It's fantastic to know that all our departments met your expectations.
Excellent service and very helpful …
Excellent service and very helpful thankyou tom
17 August 2026
Unprompted review
Reply from Calor
We appreciate your positive feedback! We are delighted to hear that you received excellent and very helpful service.
Reply from Calor
Thank you for taking the time to leave us a positive review.
Professional and police.
Andy, Gareth and Jordan came to my property to paint/repair my gas tank. They were very polite and professional. Ive made them aware I have little baby in the house which was sleeping at the time, they said they will try to keep the noise down, we've heard nothing. Once repair completed they called me over to show me what they did and ran me through a safety procedure. They are a credit to the company. Thank you guys
27 July 2026
Unprompted review
Reply from Calor
We are delighted to hear about your positive experience with our team. It's wonderful to know that our technicians were professional, considerate of your little one, and ensured your understanding of the completed work and safety procedures. We truly appreciate your kind words.
Stop trying to scam me to pay for…
Stop trying to scam me to pay for something I don't owe
17 August 2026
Unprompted review
Reply from Calor
Hi Trev,
I can assure you Calor are not attempting to scam any of our customers.
However, I'm more than happy to look into this for you, and have requested your details.
- Gary
Reply from Calor
Thank you for taking the time to leave us a positive review.
Superb value and service
13 August 2026
Reply from Calor
We are so pleased to hear that you found our service to be of superb value. Thank you for your positive feedback; it means a lot to us!
Great, simple, easy to deal with
Really great prompt service, especially from Kieren Enticott. Highly recommended.
17 August 2026
Unprompted review
Reply from Calor
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that you received such prompt service and highly recommend us. We'll ensure your kind comments are shared with the team member.
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