Rang Calor with a suspected leak, the job was allocated really quickly and we received a call from Jonny Rodgers to let us know he was on his way. Impeccable, professional service on an incredibly hot... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mally and Mark removed our Calor Gas tank. They arrived early morning and lifted the tank by crane from a difficult location, over our garage roof and on to their lorry. They were very polite, helpful... See more
Company replied
Monique came from Calor to check our tank. She was polite, professional and efficient. Despite the fact she found a leak in our pipework into the house she was calm and patient which helped me to feel... See more
Company replied
Russell doesn’t just bring our gas, he brings a smile, sing song and overall positive attitude too. It’s a pleasure to have him here on site, always takes as many empties as he possibly can and is alw... See more
Company replied
Company details
- #16 of 29 best companies in Gas company
- #10 of 42 best companies in Energy supplier
About Calor
Written by the company
For over 90 years, Calor has supported off-grid homes and businesses with trusted alternative energy solutions - supplying gas bottles and bulk tanks, and establishing great partnerships and loyalty.
As energy evolves, so do we. Today, we're expanding our focus on sustainable energy and helping both existing and new customers transition to lower-carbon options fit for the future.
From safety and service to innovation and sustainability, we do it right.
Contact info
Athena House, Athena Drive, CV34 6RL, Warwick, United Kingdom
- 0800 626 626
- quality@calor.co.uk
- www.calor.co.uk
4.7
Excellent
25k reviews
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Full marks to them all!
Dave Heffron and Gary Roberts have just left, having replaced pipework to my LPG tank. They were the lowest-maintenance workers ever! A cuppa to start and nothing else. Because they didn’t need attention, I could easily get on with my jobs. The garden was tidier after they left than it had been before. They even put back my water butt. Full marks to them both.
A huge thank you is also due to Aoife Walker who co-ordinated the work with 100% efficiency and so promptly . It was clear that Aoife read emails carefully and responded 100% accordingly. I didn’t once have to ask twice for a gauge, nor to repeat comments. A* Aoife!
14 August 2026
Unprompted review
Reply from Calor
Thank you for taking the time to leave us such a wonderful review.
I'm delighted to hear that our team provided such efficient and professional service during the pipework replacement. It's great to know they were self-sufficient and left your garden tidier than they found it.
I'll ensure your kind comments are shared with the team and their management, who I'm sure will be delighted to receive your feedback.
The service has been swift and…
The first delivery went well with excellent service and polite, efficient and helpful driver who handled everything and help sort the change over problems. Couldn't have been more attentive.
13 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful feedback.
We're delighted to hear that your first delivery experience was so positive, and that our driver was efficient, helpful, and attentive. It's great to know they handled everything and assisted with the changeover problems effectively.
Very happy and helpful driver .thank you
10 August 2026
Reply from Calor
Thank you for your wonderful review! We're so pleased to hear that your driver was happy and helpful. We appreciate you sharing your positive experience.
Calor Gas tank removal
Mally and Mark removed our Calor Gas tank. They arrived early morning and lifted the tank by crane from a difficult location, over our garage roof and on to their lorry. They were very polite, helpful and super efficient and completed the lift without causing any damage (even to surrounding vegetation). The job was completed efficiently in less than an hour .
14 August 2026
Unprompted review
Reply from Calor
We're delighted to hear about the excellent service you received from our team. It's wonderful to know that the tank removal was completed efficiently and without any damage, even to the surrounding vegetation, despite the difficult location. Thank you for sharing your positive experience!
Mark Simms… polite
Mark Simms… polite, knowledgeable, helpful quick and efficient work and installation.
13 August 2026
Unprompted review
Reply from Calor
Thank you for taking the time to leave such a positive review. We're delighted to hear that our team member provided such a polite, knowledgeable, and efficient service. It's wonderful to know you had a great experience.
Reply from Calor
Thank you for taking the time to leave us a review. We're delighted to hear that you found our service reliable, early, and friendly. We truly appreciate your kind feedback.
Hannah was incredibly helpful
Hannah was incredibly helpful and made the process of setting up an account and explaining the process of managing our Calor orders very clear. I really appreciated being able to speak to someone and not have everything automated and online. Happy new customers!
13 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful feedback! We're delighted to hear that our colleague provided such helpful assistance in setting up your account and clarifying the order process. It's great to know that speaking with a person made a positive difference for you.
Neat tidy job
James B, Callum, James & Mark did a really good job and we’re so friendly! They were neat and left everything tidy.
13 August 2026
Unprompted review
Reply from Calor
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that our team members did a really good job and were so friendly. It's great to know they were neat and left everything tidy. We appreciate you sharing your positive feedback.
Cheaper than local garages and delivered to your door
Arrived 3 days quicker than said 1st class service would never go anywere else now
10 August 2026
Reply from Calor
Thank you so much for your wonderful review! We are absolutely thrilled to hear that your order arrived three days quicker than expected and that you experienced such first-class service. We truly appreciate your loyalty and look forward to serving you again.
Safety First
Monique came from Calor to check our tank. She was polite, professional and efficient. Despite the fact she found a leak in our pipework into the house she was calm and patient which helped me to feel the same. She carefully explained what we needed to do as a household and how we should manage the situation. Five star service. Thank you Monique.
12 August 2026
Unprompted review
Reply from Calor
We're delighted to hear about the excellent service you received from our team member during the tank check. It's wonderful to know that she was polite, professional, and efficient, especially when a leak was discovered. We're pleased that she remained calm and patient, explaining the situation clearly and helping you manage it. Thank you for sharing your five-star experience!
Easy to order and prompt delivery
10 August 2026
Reply from Calor
We appreciate your positive feedback! We are so happy to hear that placing your order was easy and that your delivery was prompt.
Suspected leak
Rang Calor with a suspected leak, the job was allocated really quickly and we received a call from Jonny Rodgers to let us know he was on his way. Impeccable, professional service on an incredibly hot day. Fixed the problem and put our minds at ease.
13 August 2026
Unprompted review
Reply from Calor
We're delighted to hear about the excellent service you received! It's wonderful that the job was allocated quickly and that our engineer provided such professional service, fixing the problem and putting your mind at ease.
Reply from Calor
Thank you for your kind words! We are delighted to hear that everything was great for you. We truly appreciate your positive feedback.
All Gassed Up.
Great, user friendly website, with excellent prices and quick delivery.
Even with the £5 delivery charge, it was still cheaper than going to one of the local stockists.....Would definitely recommend...👍
10 August 2026
Reply from Calor
We're so pleased to hear you found our website user-friendly and our prices excellent, even with the delivery charge! We're delighted that our service was more cost-effective than local stockists and that you would recommend us.
Wayne Shimmon
Wayne Shimmon, the engineer allocated to our job was very informative, and communicated exactly what needed to be done. He replaced our regulator very quickly with minimal didruption.
12 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful feedback. We're delighted to hear that our engineer was informative, communicated clearly, and replaced your regulator quickly with minimal disruption. We'll be sure to pass on your kind comments.
Andy Hopkins from Calor serviced my gas…
Andy Hopkins from Calor serviced my gas tank yesterday and did an excellent job.
12 August 2026
Unprompted review
Reply from Calor
Thank you for taking the time to leave us a review.
We're delighted to hear that our team member serviced your gas tank yesterday and did an excellent job. We truly appreciate your kind feedback.
Ongoing LPG tank health and safety concerns
I appreciate the response from Gary. However, the matter remains unresolved.
Today, I received a copy of a tank inspection report for the 7th of August. However, on checking the report this is not of our property, nor the correct homeowner name. Unbelievable!
13 August 2026
Unprompted review
Reply from Calor
Hi Ian.
I'm unsure as to how this has occurred, however, please accept my apologies.
After receiving your complaint into Customer Care I instantly raised this with the Engineering Team as the questions you required answering can only be answered by that department.
I've now gone direct to the Team Leader who's advised me that she'll be looking into this for you.
- Gary
Seamless experience
Seamless experience , delivery was spot on really quick would certainly recommend
10 August 2026
Reply from Calor
Thank you for your wonderful feedback! We're so pleased to hear that your experience was seamless and that your delivery arrived quickly. We truly appreciate you taking the time to share your positive experience.
No complaints,but……
Simple and easy to use website and kept updated with delivery.only complaint is the delivery company could phone/ text with a more precise delivery time once out for delivery.
10 August 2026
Reply from Calor
We appreciate your positive feedback on our website and delivery updates. We understand your desire for more precise delivery times and will certainly look into improving this aspect of our service with our delivery partners.
Very polite and job done efficiently
12 August 2026
Unprompted review
Reply from Calor
Hi,
Thank you for taking the time to leave us a review.
We're delighted to hear that you found our service polite and that the job was done efficiently. Your kind feedback is greatly appreciated.
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