Absolutely 100% recommend this business to all and everyone ! Amazing products, bought 3 different items over last 12 months, all arrive in perfect condition, well wrapped up and presented in professi... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
A great product at a great price, I’m extremely happy with my Melomania A100s. The sound quality is amazing, and the app allows you to adjust the settings to suit your taste and favourite ge... See more
I bought some M100 earbuds for my wife to use overnight, due to their long battery life. After 18 months of them working perfectly, one earbud only lasted about 4-5 hrs. I contacted Cambridge Audi Cus... See more
Great value for price. Quick purchase. Great audio quality. Immediate start (except some pairing fails having closed the lid, which apparently needs to stay open when pairing)
Company details
- #16 of 70 best companies in Electronics Company
- #24 of 38 best companies in Hi-fi shop
Written by the company
At Cambridge Audio, we’re for people who listen. Since 1968, we’ve pursued one simple goal: to engineer products that bring the Great British Sound into your home. Nothing added, nothing taken away. With design and engineering based in London, we’ve pioneered many technologies at the forefront of audio innovation. From the use of toroidal transformers in the iconic P40 amplifier, to the award-winning StreamMagic music streaming platform, we constantly seek to improve your listening experience. However you listen, whatever your budget, we will give you the best possible sound at the fairest possible price.
Contact info
Gallery Court, Hankey Place, SE1 4BB, London, United Kingdom
- www.cambridgeaudio.com
4.8
Excellent
3k reviews
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DacMagic packaging not tamperproof
Ordering a DacMagic was easy and it arrived quickly. Parcelforce delivered later than their predicted timeslot but I was able to stay home. Good to see no plastic in the packaging. Surprised to find it could be opened just by lifting the cardboard flap - not sealed in any way.
26 June 2026
Reply from Cambridge Audio
Dear Stephen,
Thank you for your feedback on your recent purchase of the DacMagic.
We appreciate your comments on the packaging. We strive to be as environmentally friendly as possible with our product packaging, so it’s great to hear that the absence of plastic was positively noticed.
That said, our products should always be sealed and tamper-proof when shipped, and the issue you’ve mentioned with the box not being sealed is not the norm. This is not how the package should have been sent out, and we’ll be feeding this back to our warehouse and factory teams.
We always aim to ensure that all items sent out are properly and securely packaged for transit. Thank you again for bringing this to our attention.
Best regards,
Cambridge Audio Customer Support
Best Customer Service I've ever experienced
I bought some M100 earbuds for my wife to use overnight, due to their long battery life. After 18 months of them working perfectly, one earbud only lasted about 4-5 hrs. I contacted Cambridge Audi Customer Services (Ronnie, who was so helpful and responsive) and they have offered to replace the M100 with their latest earbuds A100. Customer service is excellent, the best I've experienced from any company.
1 July 2026
Unprompted review
Got a nicely worded eMail offering a…
Got a nicely worded eMail offering a discount on an item I have been eying for some time but found a bit too expensive for the use I intend to make......bought it...
26 June 2026
Cam the cans
Bit of a hassle when trying to (re) register with Cambridge.
Wanted to buy feom them rather than Amazon.
Good info once purchased re dispatched and delivery.
25 June 2026
Reply from Cambridge Audio
Dear Marilyn,
Thank you for your review, and for taking the time to leave your feedback.
We also wanted to thank you for purchasing directly from Cambridge Audio. We really appreciate your support and your business.
We are sorry to hear that you found part of the process a hassle. We are not entirely sure what you mean by having trouble registering or re-registering with us, as you do not need to create or log in to an account to buy from the Cambridge Audio website. Purchases can be completed without a saved profile, saved address book, or stored payment history, which is designed to keep the checkout process as straightforward as possible.
That said, we are pleased to hear that the dispatch and delivery information was helpful once your order had been placed, and we hope you are enjoying your new Cambridge Audio product.
Best regards
Cambridge Audio Customer Support
Easy order, quick delivery
I just ordered a remote. We have two remotes for the "important" devices in our combined living/dining room. Unfortunately, Cambridge Audio ships only the new EXA amplifier with a remote, but not the network player, we needed one more - I replaced a CXA/CXN combo, both came with one. Got a second remote quickly, order process was simple, I was continuously informed, and delivery arrived quickly.
23 June 2026
Just purchased the A100 as an upgrade…
Just purchased the A100 as an upgrade to the previous model.
Incredible value and better than AirPods if you want the best audio.
From order to in hand was four days.
Going to purchase a hi fi system by this brand … and 🇬🇧
24 June 2026
Excellent after sales support
Excellent after sales support - and brilliant products
22 June 2026
Unprompted review
Payment and shipping went quick and…
Payment and shipping went quick and faultless. However: The Remote did not work eg comply with my Cambridge audio One +… also not changing several sets of batteries (3x aaa). Too bad.
24 June 2026
Reply from Cambridge Audio
Dear Matthe,
Thank you for taking the time to leave your review.
We are very sorry that the remote you received appears as though it may be faulty or not compatible with your Cambridge Audio One+. This is certainly not typical, and we would very much appreciate the chance to put this right.
Please get in touch with a member of our support team directly via our website so that we can help troubleshoot the issue further. We can then determine whether we need to send a replacement remote or whether the issue may be with the unit itself, in which case we can advise on the further options available.
Thank you again for your feedback, and we are sorry for the inconvenience caused.
Best regards,
Cambridge Audio Customer Support
A very happy CA customer
A very happy CA customer. Ordered another CA remote. Again, quick, reliable and free shipping from the Netherlands.
28 June 2026
Absolutely 100% recommend this business…
Absolutely 100% recommend this business to all and everyone ! Amazing products, bought 3 different items over last 12 months, all arrive in perfect condition, well wrapped up and presented in professional packaging, quick delivery from order. As for the products, words dont do justice to how good they are ! you honestly just need to give them a go ! unreal value for money, highest quality products, amazing sound generation, cannot endorse enough 👍
19 June 2026
They are the best at combining classic…
They are the best at combining classic British sound quality and technology. İf I have to buy a brand new hi-fi product, it's always Cambridge Audio
19 June 2026
As always
As always, excellent product and quality sound! Very comfy to wear too. Only been a few days but very promising.
19 June 2026
Excellent earbuds
Excellent earbuds, great sound, easy to use, easy to control. Easy fitting for my narrow war canals. Very quick delivery, well priced, it's all good.
19 June 2026
Great service and fast delivery
I ordered spare tips for my Melomania ear phones and was very impressed with the speed of delivery.
18 June 2026
Great Headphones!
Headphones are great! Great audio, comfortable, ANC mode is pretty good and app for headphones is good
2 June 2026
Customer Support Agent Calum replied…
Customer Support Agent Calum replied quickly to my inquiry, allowing me to resolve my issue promptly. I’m grateful for his professionalism and kindness!
14 June 2026
Unprompted review
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