Amazing experience with Lexi at the Camerich Tottenham Court Road showroom. We ordered a couch, table and chairs via her and her help and communication was seamless and transparent throughout. We... See more
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Based on reviews, created with AI
61 Fairfax Road, NW6 4EE, London, United Kingdom
Great product and service, Ishraq was very patient and thorough

Reply from Camerich
Amazing young lady (Lola)Tottenham court rd store she was so helpful and polite , I needed a lot of info and she just helped in all I wanted, thank you Lola

Reply from Camerich
The customer services team were fabulous (Dereece) and I love that they offer a loan sofa whilst waiting for my beautiful sofa to arrive.

Reply from Camerich
Amazing experience with Lexi at the Camerich Tottenham Court Road showroom.
We ordered a couch, table and chairs via her and her help and communication was seamless and transparent throughout. We even let her know we were hosting a dinner party around the delivery date and that it would be very helpful if the items could arrive before. Lexi kept a special eye on the shipment and delivery and managed to get it to us the day before our party which was a great help!
Huge thanks to Lexi for her help and support! Will definitely be keeping an eye on Camerichs future collections to further decorate my home!
Talia

Reply from Camerich
I have purchased some dining chairs from Camerich , they will arrive in July so I can’t review the chairs yet but Steve Kahn , a design consultant helped me from beginning to end and was so helpful and made the process an easy one.

Reply from Camerich
Yesterday, I received excellent customer service from Emily Poynton, who was so knowledgeable and helpful with advice as to the recovering of my sofas. She went the extra mile and offered to send me samples of fabric and the quotation arrived very swiftly.
Today I visited the Tottenham Road store and Bade helped me choosing the fabric.
I had a great shopping experience and would like to thank both ladies for their help and advice

Reply from Camerich
Excellent service, flexibility through the whole proceess from offering ideas and options to rental package to reviewing on end of rental and being flexible on allowing to extend, return or purchase on favourable and fair terms over and above what was set out in contract. Delivery and removal staff beyond professional smart and courteous. Could not recommend them more. Thansk to Ryan and all the team.

Reply from Camerich
Was shown a lovely side table by Dereece Leigh-Gayle at TCR and he and the team were able to organise the ordering and delivery to Fulham branch for easy pick up. The side table (slice) is amazing and the shopping experience was top notch. Would highly recommend

Reply from Camerich
Love our new crescent sofa. Lexi from the West London showroom was particularly helpful in sending us fabric samples and keeping us up to date on timing of delivery. I knocked off one star as the delivery was delayed by a few weeks.

Reply from Camerich
I went into Camerich's West End show room during their sale last week. It was busy, but I didn't have to wait long to be helped by their amazing team.
Nisya saw me looking a little lost and came to my aid, helping me pick a nice fabric for my bed. She was refreshingly honest, I loved having her opinion on different things. It was like shopping with an interior designer friend.
Ordering was easy, and the sale price was fantastic. This was my first Camerich experience, and it won't be my last.
My only complaint is that I wish it would come faster ;)

Reply from Camerich
I have bought several sofas through Camerich over the years and it is always a good experience
Nothing was too much trouble
There were some last minute changes which were dealt with without fuss
Thank you Sabrina you are a great credit to your company!
Shopping on saturdays can often be a poor experience but you were great!

Reply from Camerich
Cemran was an excellent design consultant, offering a friendly and supportive customer service. We had a great experience at Camerich and were extremely happy to have her around to assist us.

Reply from Camerich
We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever making us feel rushed. We even had our energetic two‑year‑old with us, and she couldn’t have been kinder or more understanding. Her guidance made the whole process smooth and enjoyable, and we left feeling confident we’d made the right choice. We absolutely love our sofa!

Reply from Camerich
Ishraq was so helpful when we were in the store in Fulham. Her expertise and knowledge of the products and of interior design meant that she quickly fully understood where we were coming from with regards to style, look and design. She was making suggestions that were helping us to think about the whole special aesthetics. Thank you Ishraq

Reply from Camerich
I had a lot of difficulty choosing a new bed for our master bedroom. As this was the first item purchased for the room it was important to get the style & tone right. Winnie was excellent, nothing was too much trouble. We started with a FaceTime appointment followed by samples in the post (many!) Her eye for colour and style was spot on and I now have something to build on.

Reply from Camerich
The Camerich team are a breath of fresh air when it comes to customer service and keeping customers happy. Robyn Burns is an outstanding talent and together with Cemran Lagap worked through multiple iterations to provide us with a configuration and solution that met our needs. We have now taken delivery of our Epic sofas and Venus lounge chairs and are absolutely over the moon with the end result. Thank you for all your help and support, it was amazing!

Reply from Camerich
We had to move delivery dates around due to a house move. The Camerich team were extremely flexible. Lexi provided fantastic service and product knowledge. The bed is perfect and looks amazing in our new home.

Reply from Camerich
Ref:
Cemran Lagap
Design Consultant
020 73729887
Cemran provided excellent information regarding my questions and subsequent order for my sofa and chair. She was able to listen to my queries and we found her to be knowledgeable and friendly.
Thank you for the experience.

Reply from Camerich
Great Customer Service Experience. Amazingly quick responses from Sabrina to our numerous enquiries before confirming an order for a sofa - even out of hours and over a weekend. Thank you

Reply from Camerich
Thank you Sabrina for a seamless and very professional experience. Both items were in stock and from order to delivery was a super quick five days.

Reply from Camerich
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