Camille Lingerie Reviews 

78
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've used this company in the past and have always been pleased with them. One of my favorite PJ sets are in the sale so I ordered 2 more sets in different colours. I received them this morning via Ro... See more

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Rated 5 out of 5 stars

I bought a short-style cotton dressing gown for my forthcoming trip to Florida. Exceptional value, just what I wanted and so well packaged (including a little note from the person who packed it) - a... See more

Rated 5 out of 5 stars

If you are right handed and it is bleak midwinter, try not to break your right arm really badly. If you do share my misfortune, then log onto the Camille website pronto. I am unable to put clothes... See more

Rated 5 out of 5 stars

Finally found this red dressing gown after a long search. It is a very neat design and nice and warm without being too bulky. It is a lovely shade of red and the hooded top makes it quite modern & tre... See more

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4.8

Excellent

TrustScore 5 out of 5

78 reviews

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4.8

All reviews

(78)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality and excellent value for money.

My wife and her cousin were really pleased with the two night dresses ordered. Both said they looked lovely on and are comfortable to wear.

29 December 2020
Unprompted review
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Reply from Camille Lingerie

Thank you so much for your review. It really means a lot to everyone on the Camille team to hear about our customer's experience.
We all hope we cna be of service to you and your family again in the future.
Kind regards
Camille Customer Services

Rated 1 out of 5 stars

Don't buy from this company

Ordered a onesie and it was ripped in two places. Sent them a photo and they want it back before sending a replacement, which under normal conditions is fair enough. Shielding at the moment , not near a post office and just too much bother at this time of year. Won't buy from them again.

21 December 2020
Unprompted review
Camille Lingerie logo

Reply from Camille Lingerie

I am very sorry that you received a faulty garment. We are very happy to provide a replacement or refund your full purchase price. The returns window for the faulty item is open for an extended period due to the on going pandemic so please return it when yiu are able. Once again I am very sorry you received a faulty garment. Kindest regards, Vince, Camille Customer Service

Rated 5 out of 5 stars

Happy customer

This company are 5 star the quality was excellent I am very pleased with my purchases. I would have no hesitation in buying from them again. delivery was prompt they emailed me a slot of 1 hour and delivered right on time what a great firm. Thanks Ann.

24 June 2020
Unprompted review
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Reply from Camille Lingerie

Dear Ann
Thank you so much for your 5 star review. It makes everyone of our team happy to hear that you were pleased with your purchases and the service. It means a lot to us all. We hope we can be of service to you again in the near future.
Thank you again, Camille Customer Services

Rated 5 out of 5 stars

Excellent products and service

I ordered bras online which I had previously bought from a retail outlet and was very pleased to be able to get the style and size I wanted, the price was excellent as was the service, free delivery and received in just 4 days. I can happily recommend them to anyone.

4 June 2020
Unprompted review
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Reply from Camille Lingerie

Thank you for your review and everyone at Camille is delighted to hear that you were happy with the service you received and your purchase.

Rated 5 out of 5 stars

5 Star Service :)

Good price range and choices for a larger cup size. Fast dispatch and arrival even with the circumstances right now for the UK. The packaging was discrete and the bras were not folded or squashed. Free returns too, slight issue with stock levels but that just happens sometimes

I work in the industry and I have to be honest, I cant find fault in your service

2 May 2020
Unprompted review
Rated 1 out of 5 stars

Placed an urgent order

Placed an urgent order - for a school Panto....then they hung up the phone every time I called. Very poor service - still waiting, and no reply to e-mails either.

14 February 2019
Unprompted review
Rated 1 out of 5 stars

Ordered a onsie as a Christmas present…

Ordered a onsie as a Christmas present and paid for express delivery to ensure it arrived before Christmas. Didn't arrive so emailed and was promised another one be sent out. Heard no more about that but eventually the original one turned up. When it did turn up however there was a hole on it, I've now emailed the photos twice and asked what can be done about this and still not had a reply!

10 January 2019
Unprompted review
Rated 1 out of 5 stars

Even 1 star is 1 too many

Even 1 star is 1 too many. Ordered a onesie for a Xmas present. They said it would arrive on Dec 15th. It did not.!! Contacted the company, they eventually said they'd send another one. They did not.!! So had to ask Amazon to help me get my money back. Thank you Amazon.

22 January 2018
Unprompted review
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Reply from Camille Lingerie

Dear Rosalind
I am very sorry to hear of your disappointment with your order. I have looked in to your order personally, and I can confirm the original order was sent on the 10/12/17. Once you informed us that it had not arrived, we sent a replacement, which it appears did not arrive either. It is extemely rare for 2 parcels to go missing to the same address. All I can do is apologise for the parcels not arriving and I am glad you received your refund. Kind regards Vince, Director, Camille Customer Services.

Rated 5 out of 5 stars

Best Body's!

Been buying Camille Body's for years! Great quality and perfect fit! Customer service is always great and delivery is always on time. Used to buy these from the Camille shop but since I've become disabled I've found the website which is easy to use and staff are lovely to speak whenever I have a query to make!!

8 January 2018
Unprompted review
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Reply from Camille Lingerie

Thank you so much for your lovely review. It is wonderful to hear that you like our bodies and that you find the website easy to use. Please feel free to contact us anytime. Kind regards, Sally, Camille Customer Service

Rated 5 out of 5 stars

Amazing bed jacket

I purchased a bed jacket for my elderly mother for Christmas and she’s over the mood with how warm and soft the material is. Great quality and fit. Will defiantly be shopping at Camille again.

8 January 2018
Unprompted review
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Reply from Camille Lingerie

Thank you so much for your feedback. It is wonderful to hear that your mother is happy with the bed jacket. Kind regards, June, Camille Customer Service

Rated 5 out of 5 stars

Happy Customer.

Great Customer Service & Super Speedy Delivery.
Love My New Bathrobe & Pyjama Set.
Arrived In Time For Christmas.
Will Definitely Shop With Camille Again!
So Much To Choose From!

8 January 2018
Unprompted review
Camille Lingerie logo

Reply from Camille Lingerie

Thank you for your review. It is lovely to hear we have met your expectations. Everyone at Camille looks forward to being of service to you in the future.

Rated 3 out of 5 stars

Purchased Shapewear Support Vest

Purchased Shapewear Support Vest 18/20. Vest arrived punctuality and is very good quality. Unfortunately it did not fit.
I bought the same item in Woolworths, South Africa, two years ago, in same size as I ordered from Camille. Woolworths vest fits, Camille version too small. Because of the quality I will keep it to give as a Christmas present.
If it were available in larger size I would have ordered a couple of these vests for myself.
Feeling very disappointed.

3 November 2017
Unprompted review
Camille Lingerie logo

Reply from Camille Lingerie

Thank you for your feedback. I sorry that the item did not fit and that you are disappointed but I am gald you appreciated the quality and have found a use for it.

Rated 1 out of 5 stars

products are ok but staff at Lowry are rude and disinterested. They let this company down.

The staff at this particular store are rude and disinterested. I will never shop there again and strongly advise you to avoid it. They are dismissive and offencive. The 2 that I was unfortunate enough to encounter were lacking in basic manners and common sense. Book up your ideas Camielle, these people are representing you and it's not pretty!

7 September 2014
Unprompted review
Rated 5 out of 5 stars

fantastic underwear for the larger lady

Camille lingerie never lets me down,great value and realy nice bra even when your a large size,you should try it,great prices and choice and delivery is very quick,and if for any reason you need to send the item back,no problem,just a note and sticky label which is enclosed.

4 February 2013
Unprompted review
Rated 4 out of 5 stars

Lovely but not right for me

I loved the bikini, the bottoms fit perfectly but the top just wasn't right for me, I felt as though I was bursting out of it so sadly returned it. Not received confirmation of receipt yet and don't know if my account has been refunded yet one week on.

4 February 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant good, excellent customer service

Lovely website, easy to shop from, ordered three items, in size that was before lost weight. Had to return two of the items as two big, (but that was my fault) asked for refund for one & exchange for the other. No problem. Returned items on a Wednesday, by the Friday had the exchange item & the refund credit back to my account.
Excellent customer service, items delivered v quick, would buy again & recommend.
The item i had were lovely quality & when i had the right size fitted perfect.

2 February 2013
Unprompted review

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