Campbells Prime Meat Reviews 

12,309
•
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Fast delivery and plenty of chilled ice bags in the box would recommend them i have used other butchers only had to not eat the product as was not chilled at all but Campbles butchers were outstanding... See more

Rated 1 out of 5 stars

Awful company, delivered to wrong addresses, causing our restaurant to close, losing us thousands of pounds. Essentially made us do their job and deliver their items. Alot of poor quality items, or i... See more

Company replied

Rated 5 out of 5 stars

My first order from Campbells at a cost of £143 and I was delighted. I've used other meat companies that deliver and Campbells meat was by far superior to them. Over the moon with my purchase and now... See more

Rated 1 out of 5 stars

In no way am I suggesting that Campbells is misleading its customers or that the product was poor quality. However, I am very disappointed that Campbells does not support British farmers and producer... See more

Company replied

Company details

  1. Butcher
  2. also in
  3. Butcher shop deli
  4. Fishmonger
  5. Meat Products
  6. Poultry Shop

Written by the company

We are a family run business for over 100 years and are renowned for supplying an extensive range of fresh meat, fresh fish and delicatessen products to Scotland’s top Michelin star hotels and restaurants. You may have probably been to or desired to dine at a Martin Wishart, Nick Nairn or Tom Kitchin restaurant and wondered if you could enjoy the same delicious meal in the comfort of your home. It may come in as a surprise to you but we supply fresh meat, fresh fish on a daily basis to these top chefs and 1000 other top hotels in Scotland which includes the likes of Sheraton, Balmoral, Old Course, Turnberry and Cameron House. We dry age our beef for a period of at least 21 days which improves the flavour of the meat and makes it more tender thereby making it a prime quality meat which is generally preferred by top chefs. We are proud of our Scottish heritage and our very own Scotch beef brand – ‘Campbells Gold’ which guarantees the best quality meat. We have been offering the same product quality to our household customers via our website www.campbellsmeat.com which is delivered fresh not frozen straight to customers’ doorsteps across the UK mainland in one working day. All meat is traceable back to farm and is born, bred and slaughtered in Scotland with information available to customers.


Contact info

3.3

Average

TrustScore 3.5 out of 5

12k reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

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3.3

All reviews

(12,309)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable Quality and Excellent Customer Service

I love cooking with good quality ingredients and get lots of compliments about the flavour and tenderness of Campbell's meat.

I've been buying from them for years, and on the very very rare occasion I've had a real problem (twice in 5 years) it has been sorted quickly and very satisfactorily; so 5 stars for customer service.

Enjoying a first class delivery from Friday and just tried slow cooker fresh lamb shanks for the first time - wow! Lots of tender meat and loads of flavour.

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Was initially sceptical about ordering…

Was initially sceptical about ordering from Campbells after reading negative reviews but took the risk as they had great offers and I'm really glad I did! Products received on time, well packaged with insulation and ice packs. All the meat was fresh and tasty and enjoyed the bonus scotch pies. Ordered a second time and asked to reschedule a delivery by several weeks and add extra products and customer service was extremely helpful and prompt. Scottish topside, bavette steak, black pudding, haggis are firm favourites. Highly recommend.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Having used this company for three…

Having used this company for three years I’ve seen a distinct decline in its food quality and customer service.
This now added to the terrible delivery partner they insist on using (DPD) means that are now a poor supplier.

5 March 2025
Unprompted review
Rated 1 out of 5 stars

Won't answer the phone when things go wrong

I've been ordering from Campbells for about four years. Their chosen supplier, the odious DPD, dumped my meat in the street outside my house.

I've spent over an hour on hold today and they won't pick up the phone.

A company is only as good as how they deal with you when things go wrong. I would not recommend anyone conducting any business with them in the light of this.

23 January 2025
Unprompted review
Rated 2 out of 5 stars

Ordered the beef Lorne sausage and…

Ordered the beef Lorne sausage and tried grilling and air fryer, both times it was rubbery. I couldn’t eat it, going to give the frying pan a go see if there’s an improvement. The mistake I’ve made is I ordered quite a lot of it, lol. Followed all cooking instructions but so far not good.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Bought 2 haggis for delivery

Bought 2 haggis for delivery. Arrived on selected date, well packaged and frozen. Haggis was an absolutely delicious addition to our Christmas dinner. Great flavours, great quality. A traditional haggis. We’re looking forward to eating the second one on Burns Night.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, just like being back home.. a bit of Scotland in London. Thank you will order again and again.. great quality all round and so easy to order. Thanks again.

20 December 2024
Unprompted review
Rated 2 out of 5 stars

Ordered 8 x streak and gravy pies

Ordered 8 x streak and gravy pies, 12 x scotch pies and a block of lorne sausage.
Steak pies okay but not a lot of filling. Scotch pies were okay.
The Lorne sausage I have tried twice but cannot eat as feels tough and chewy. Will not be ordering again.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Loose Haggis

Ordered haggis, recieved without any covering just loose in a poly bag. This is not acceptable as it removes cannot be cooked and served in the traditional way. I emailed Campbells but got no acknowledgment nor reply. Thus the 1 star.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Great meat but disrespectful couriers.

Received my Strip loin and scotch pies today. As an ex butcher and meat inspector the meat was 1st class. Years since I had Shell pies, I trained and qualified in Edinburgh so it was great to taste the great food again. However the courier they use is a total disgrace DPD drivers do not care about what they do with the delivery, your order is dumped on the doorstep without a knock on the door and a photo taken. They care not if it is stolen, they have delivered it, end of. Please consider changing your courier or at least question them on their delivery method. A shame because Campbells are a great company.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

It was my 70th birthday today so we…

It was my 70th birthday today so we ordered 2 chateaubriand for the 4 of us. It was beautifully dry and a dark port rich colour, weighing just over 1kg for the 4 of us. It was cooked to perfection and left to stand and the taste was outstanding. I will need to save again for Xmas, unless Campbells would like to honour my 70th by giving us another for Xmas!!

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Received my order of Scotch Pies today

Received my order of Scotch Pies today, popped 2 straight in the oven (been years since I had a Scotch Pie so couldn't wait) We absolutely loved them !!! - exactly how I remember them ( they do sell them in England but they never taste the same as the ones in Scotland) have frozen the remaining pies - will definitely be buying again :)

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Nice food as always

I have had ordered from Cambells numerous times and never had a problem. Great food and good customer service. Delivery company had damaged my order and Cambells had quickly sent out another one to replace the damaged one even though this was no fault of their own.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service..

Fantastic service... order easily placed. Very speedy delivery...packaged really well and a great tasty product. Other butchers should take note... it doesnt need to be so hard.Repeat orders will be coming thick and fast. Thankyou.
The Munch box... stockton

11 September 2024
Unprompted review
Rated 3 out of 5 stars

No delivery on date requested

Placed an order on Monday 29th July, and they confirmed my delivery date for Friday 2nd August. On the 2nd I went in to check delivery, the company delivering had damaged the package, not informed the Company and so no delivery. Spoiled my planned weekend as they could not now deliver until the earliest Wednesday 7th ! !. There are other sites I use Meatsupermarket, Farmison - they will now be getting my business

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Scotch pies take me back down memory lane

I bought some scotch pies from Campbells and they were delicious! I hadn’t eaten them in years and tasted exactly how I remembered them when I was a child, when I would look forward to visiting my Nan in Glasgow as she would always cook them for dinner. Some nice memories remembered!

31 July 2024
Unprompted review

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