Communication was initially a little poor, no response to email and no answer to telephone. However, eventually got through and was updated. Received a call back the following day to confirm part was... See more
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Company details
- #76 of 80 best companies in Camping Shop
Information provided by various external sources
Buy Quality Camping Equipment to Make Your Caravan Holiday a Success The best way to ensure your camping or caravan holiday is a success is to make sure you buy high quality camping and caravan equipment during your preparations. Camping Online specialise in supplying such equipment at the lowest possible prices. We carry a wide range of stock to help you get all your needs from one source. Equipment in stock range from basic essentials such as Sleeping Bags, Tents, Rucksacks, Airbeds, Caravan Awnings, Stoves, Igloo Coolers,Trestle Tables, Popup Gazebos, Groundsheets, Campingaz, Sunngas, Pansets, Lanterns to Portable Toilets. Branded Camping Accessories Though we specialise in selling camping and caravan accessories at low cost, we will not compromise on quality. We stock equipment and accessories from some of the best known brand names in the industry including brands like Gelert, Coleman, Campingaz, Highlander, Igloo, Pyramid, Bubbakegs, Sunncamp, Sunngas Thetford. We help your money go further by delivering orders over £150 free of charge.
Contact info
unit 3 hardwick court, hardwick view road, holmewood, chesterfield, S42 5SA, Chesterfield, United Kingdom
- 01246 857591
- sales@camping-online.co.uk
- www.camping-online.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Very good service just hope it fit easy?
Quick & Efficient
Quick, efficient service - placed order Friday lunchtime & it was delivered the following morning
Quick service and was able to get the…
Quick service and was able to get the product I wanted.
Hurried Order
Fantastic service, friendly and kept well informed. Great help.
I will definitely use this business again.
Excellent Customer Service
Unfortunately the item I ordered weren’t suitable but I cannot fault the customer service. Quick delivery and then free return with my refund received within 48hrs. I would definitely use this company again.
The product arrived reasonably on time…
The product arrived reasonably on time but I inadvertently duplicated the resin I needed so I emailed the company as soon as I could to cancel one of the resin bottles but didn't get an acknowledgement,I then tried to call them many times to no avail, I would have expected a return message or a brief call to say sorry but your order has been picked and dispatched as it was my fault I duplicated and accept which was true.
Prompt despatch
Delivered 2 working days after placing order. However did not receive any notification of dispatch or impending delivery from courier.
Super fast service
Good quick efficient service
Don’t use this company they sell stuff…
Don’t use this company they sell stuff on eBay what they don’t have in stock take your money then make you wait 5 days to give it back to you. This company is a scammer and a con artist don’t use them
Fast delivery of wrong item, grumpy customer service
Fast delivery. Unfortunately they sent the wrong item. They insisted it was the right item until I sent a photo of what they’d sent to prove I was right. They did refund me in full once I returned the item. Their customer service was very grumpy. Very short, abrupt, accusing emails. Not even an apology until I complained about the poor customer service. I’m sure if I’d received the correct item I’d be giving them 5 stars. It’s when things go wrong, how you’re treated matters. You don’t start by accusing the customer of being wrong.
Edit after reply by supplier: The item you sent did not match the description or pictures on your web site.

Reply from camping-online Ltd

Reply from camping-online Ltd
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