Camping World Reviews 1,492

DO NOT BUY YOUR RV FROM CAMPING WORLD - RUN DON'T WALK AWAY FROM THIS DEALER! They do not stand behind their product nor their customers! Sold us an RV with a known subpar railing system in it, it took them over 2 years to fix the handle on our refrigerator and when they ruined our floor during their repair of the railing system, they tried to blame us. Not to mention we lost almost an entire camping season. Now that we've traded their camper in with another dealer, they won't even reimburse us the full amount of our warranty! So again - RUN DON'T WALK AWAY FROM THIS DEALER!

All lies. The warranties and roadside assistance are made out to be wonderful. They are not. Had a flat tire and we had to pay up front for the tire to be changed. Still waiting for reimbursement after 3 months. Still have not received our license plates, they never sent the paperwork in to the State. Tow temporary plates have since expur we d, so we cannot drive it. They do not return calls. Very dissatisfied.

Had a great experience at Camping World Anthony/El Paso location Matthew emailed me off my marketplace ad to consign my RV guaranteed me a price after a few weeks I got impatient and asked if it would help to lower price, he asked me to be patient. They sold my RV and sent me the amount he agreed to pay, they could have sent me less or told me that had a buyer willing to pay less knowing I was ready to lower price they did not and sent me the agree price. Showing me honesty and integrity. Thank you Camping world El Paso.

Buyer Beware!!! You might be the exception, but don't be surprised if you regret your purchase. They are a powerhouse. They come out of the gate strong. They will spit shine your shoes before you sign the contract. And they are good at selling. I could write pages on our experience.
Marcus Lemonis is the CEO of Camping World. We experienced highly compromised ethics in our transaction. It's a nasty business. They only pretend to care about you. Make wise decisions.

I would not even give them a one star rating.
Sellers and buyers BEWARE!!!
Con artists and SCAMMERS!
Open your eyes and do not deal with them!

Please do not buy from camping world, it’s a complete scam. I went in looking for a small travel trailer that would get my family out camping. I found the one that would fit my needs. The salesman and I came to an agreement on monthly payments. I was told that I needed insurance on the trailer before it left the lot. I asked again if the terms we agreed upon was final, they said yes and to go ahead and purchase the insurance. They took me out and gave me a tour of the trailer. I was excited and ready to take my trailer home. We signed a few documents and asked if the terms are still what we agreed upon and they said yes. A gentleman took my truck to hook up the trailer to take home while we signed the financial contract. Well to my disbelief it was not close to what we agreed upon. That’s the moment I realized it was a scam. They build you up and tell you everything you want hear and after 3 hours you are lied too. I told them to bring my truck back so I can leave. Camping world does not care at all. I had to drive home and cancel the insurance I bought for that travel trailer. Be very careful when you shop with them. Just heartless..

I ordered before at 8am, showed in stock.
After 1:30pm I get an email something went wrong… again!
They will refund my money in 5 business days days but took it out instantly, no explanation, no replacement nothing!
I have tried but Nashville camping world needs to do better!

About time someone is telling their story about the bad work and customer service camping world is known for. Reference Chanel 8 News in Las Vegas. I quit doing business with them 10 plus years ago for that reason alone.m

Wake up consumers. Camping World is like every car dealer out there but just sells campers. Its no surpeise that they are dishonest and not transparent and so on. You need to shop around plus educate yourself and walk away if your gut tells you that. Its not that complicated.

Went to Camping world to sell or consign my 5th wheel. On the way, blew a tire and damaged the J wrap and a few other minor things. Of course the appraisal was crap because of the damage, so I said we’ll just fix it here, sent he insurance adjuster and in 2 days had them a check! Long story short, it took 2 months to get the camper repaired, then when following up with Shannon asked to get a real number now that the repairs are done. Well I guess they don’t trust their own repairs and I’m not even worth their time to return a phone call. Wouldn’t stop at another camping world to even use their restroom.

I just got my first fifth wheel camper and I want to get a big shout out to Joshua Smith in Spartanburg South Carolina. He was amazing so helpful so patient there was no pressure he made buying my camper enjoyable. Awesome salesmanship awesome I would definitely recommend anyone buying a camper. Talk to Joshua Smith you won’t be disappointed

The WORST customer service in any service industry, that I have experienced. CANNOT get anyone in Service to call you back, even after spending $100,000+ on a 5th wheeler. Maybe a class A purchase gets better response

I ordered the wrong Blackstone grill so I called Camping World to initiate a return. I was told to visit their website and scroll to the bottom of the page to begin the return. I asked if I could take the item to their nearest store. The customer service rep said yes I could return the item to their store. I called the my closest Camping World store and was told I needed to contact customer service. I called customer service again and was once again told to scroll to the bottom of their website to initiate a return. I did that only to receive a page that said there are no items in this order eligible for return. That prompted my third call to customer service to initiate a return. I was told I would receive an email with instructions.The instructions stated:
Include order number: first and last name of order email and mail to Camping World 300 Purity Drive, Lebanon, IN 46052.
That's it. What a joke!
Ordering is ok but don't ever order anything that was sent in the wrong color or size, or turned out wasn't what you thought. Camping World simply is not helpful facilitating returns.

I would not recommend the store in Akron. This is the most incompetent staff in retail. I tried to return an item and it took 4 morons to try and figure it out. In the meantime I'm disabled and had to stand in pain and they never did figure it out. What a waste of time and money.

Dylan in the RV service department of the Kansas City, KS Camping World went well above and beyond good customer service. He was knowledgable, very competent, and pleasant to work with. He showed great patience answering our questions and showing us how to use our new camper. Also, Lindsey, of the same Camping World store, was competent and pleasant.
Without Dylan and Lindsey our family would not ever be returning to Camping World. As it stands now; we will continue to get service from Dylan.

Camper world in olive branch stole my deposite I put down to hold a camper and decided not to buy it. Kameiko TOLD ME HE HAD TO PAY SOMEONE TO CLEAN A CAMPER I DIDNT OWN BUT HE USED MY MONEY TO PAY FOR IT. I'm 100 disabled veteran. It's memorial day weekend and now I got no money or a camper to go anywhere with.
I filed charges against them with the ftc and bbb and also have a lawyer. The news media in Memphis took my story and The salesman quit over it. There's a lot of dirt we digging.

UPDATE: STILL waiting to speak with the regional manager about how to resolve the issues with our camper and get a refund for the $1500 "detail/walkthrough" as they refuse to provide us an onsite service tech for our destination camper. I've returned their call 4 times and no return call thus far.
Our brand-new Puma 429LFT, which has only been in use since the beginning of April, leaks sewage from the black water tank into the kitchen sink, the door lock on the slider has never worked, the screen door was completely destroyed when it was delivered, and the toilet does not hold water. This after we paid $1500 for "Prep" and a walkthrough. They replaced the screen door with a Temu version that won't open, and they will not correct the plumbing issues or door lock unless we bring our Destination camper back into them to the tune of $3,000 to pull it, transport it and reset it. They never even offered to send a tech to our permanent campsite which is only 2 hours away to make it right. I would NEVER recommend them. Their service manage Jeff said that it wasn't their responsibility and that's what a warranty is for. I wouldn't even give them 1 star. #Camping World, #Forest River, #Puma

Been trying to get my refund back for over 2 week from camping world in Fairmount WV. Last 2 times I get no response back can someone point me in the right direction. I will never go back nor would I recommend them to anyone.

This company treated me so badly! I bought my 1st Class A motorhome and was mislead and even lied to as a result. Upon getting it home I discovered MANY issues with the coach from no slide rain cover to no rear ladder access and even no power to the radio. No owners manual (important to a new owner) Was told it had dual satellite dishes (none there) by salesman. This was the WORST buying experience I've had in my 67 years. Your company sucks!

My salesman, Hector, was great but it's been a nightmare with the Camping World in Avondale, AZ and the staff since.

I put the down payment down on 10-31-2024.

I started having problems from day one when I went to pick up the Camper on 11-6-2024. They said it was not ready and then told me I did not have an appointment. I contacted Hector and he did show where I was scheduled to pick the Camper up. Then, they lied and said they tried to call me but no response and no way to leave a message. Which was a blatant lie.

I had an issue arise the second week I had the Keystone. It has been one ongoing lie after another. I have a complete timeframe of all the dates I've called and was put on extended hold or told they could not help me and even the person had not voicemail they could send me to. I keep getting told they will call me and of course I get no call back.

Now, the dealership will not contact me back at all.

At one point, the service manager, Matt, told me to call Keystone myself because he said it would be better than him calling to get the camper fixed.

I even purchase the extended warranty at the time of purchase, which is supposed to cover anything on the camper and they still will not fix my camper.