We have tried twice to engage Canaccord. The first time with one adviser was never followed up. The second time 2 years later with a different adviser got us to the "our team are reviewing the plan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good service from Jayne Clarkson. Have struggled with mobile access to my account. Jayne helped me reset account details and walked me through the sign on process. Very professional. Many thanks.... See more
My portfolio was moved across to cancacord after their acquisition of Punter Southall Wealth and I have to say, after a few expected teething problems, they’ve been excellent to do deal with. Joshu... See more
Company replied
Don't waste your time or invest your hard earned dollars with them. They don't care unless you are a high yield investment portfolio. Worst mistake I ever made was having them handle my investments.... See more
Company details
Written by the company
A global, full-service investment bank focused on growth companies with operations worldwide. Please note this profile is not monitored.
Contact info
40 Temperance Street, Suite 2100, M5H 0B4, Toronto, ON, Canada
- info@cgf.com
- www.canaccordgenuity.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredibly incompetent
Incredibly poor service and incompetence. I was previously a customer of Punter Southall who were acquired by Cannacord. My portfolio over the time it was with them significantly underperformed the benchmark. No changes were made and to make it worse, when i decided to transfer, the process was made incredibly long and costly due to cannacord incompetence. To add insult to injury, they are now trying to deduct “advisor fees” from my transfer, despite specific instructions to cancel this months ago, which have been ignored, along with other instructions! Please please avoid at all costs.

Reply from Canaccord Genuity
These guys upgraded a $2 stock with a…
These guys upgraded a $2 stock with a target of 21and it sells off...Do they know anything, what a joke
Canaccord Genuity return on a on a 200K…
Canaccord Genuity return on a on a 200K RRIF was 1.88%. When the average of the for the same period of time for this TSE, Dow, Nasdaq was 9.77%. The commission for this discussing act was over $1000 with a return of 1.88%. Canaccord/ Pinkowski shouldn’t have a licence to operate. Pinkowski is more interested in talking about the weather than performance.
Misogynistic
Misogynistic, weird, old frat stars who work at this company. Not professional
Worst Financial Advisors Ever
Don't waste your time or invest your hard earned dollars with them. They don't care unless you are a high yield investment portfolio. Worst mistake I ever made was having them handle my investments. I can't get anyone to return my emails and/or phone calls. Even been turned down as to having another advisor handle my investments. My investments have continually lost money since going with them. I would never recommend Canaccord to anyone. They have basically forced me to transfer my investments elsewhere and lose further money.
Written Guarantee never Honored
In 2010 I received my mothers inheritance a lot of money for me an invalid pensioner since 1972 and went to Canaccord genuity they bought shares for me and wrote a written guarantee on their value ie that as at end of 2013 theyd refund any loss on those shares The shares had by this time fell to close to nothing but theyve never honored the guarantee and I lost the lot.Can I add its not surprising they started to fall as soon as they bought them for me as I now know that their advisor was a seller of that stock personally immediatelly after I bought,,, a large holding too and he sold all of it that he held at Canaccord according to their managing director,so it appears he wanted me to buy a stock his own actions demonstrate he thought not much good,infact did he get me to buy in the hope id push the price up for him?Anyway canaccord nonetheless franticlt defended his behavior over and over again and remain adamant the guarantee not only will never be honored but that im immoral for even thinking it should be honored
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







