I just ordered a refill on a prescription previously filled with CDD. The process was pretty smooth, except they asked for all the documents previously submitted, including ID, prescription, and a ca... See more
Company replied
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Review summary
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Reviews shaping this summary
I’ve been dealing with CDD for quite a few years. And in all of that time I have never had a bad experience with them. The staff has always been very courteous and helpful. I highly recommend them to... See more
Company replied
I have been getting my cat's medication for some time through this company. I have dealt with both the chatbot and live agents. The prices are fair and the shipping is long but an acceptable trade o... See more
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Customer service is a dying art. This representative reminded me of when customer service meant you were heard, supported, informed and helped all at once - but here I was, receiving one of the best a... See more
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Company details
- Online Pharmacy
- Chemist
- Online Prescription Medication Vendor
- Pharmaceutical company
- Pharmacy
- Veterinary Pharmacy
About Canada Drugs Direct
Written by the company
Canada Drugs Direct is a highly rated & certified Canadian pharmacy Online. Save on your prescription, OTC & pet meds using Canada Drugs Online Pharmacy.
Why Choose Canada Drugs Direct?
Canada Drugs Direct is a certified online Canadian pharmacy providing U.S. residents access to high quality medications at an affordable price. Since 2016, we have helped Americans access their much-needed medication safely, conveniently, and affordably. Buy your medications online and start saving!
Canada Drugs Direct
Written by the company
Price Match Guaranteed
Affordable Canadian Pharmacy Online
We guarantee the lowest price on all of our prescription products. If you find your medications cheaper at any other recognized licensed mail order pharmacy, we will not only match their price, we will beat it by 25% of the difference. It is our 125% price match guarantee!
Contact info
Suite 520 , 800-15355 24th Avenue , V4A2H9, Surrey, Canada
- 1-888-904-8467
- info@canadadrugsdirect.com
- www.canadadrugsdirect.com
4.3
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Felix was very responsive and answered…
Felix was very responsive and answered my question for me to the best of his ability.
26 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Felix was happy to resolve your questions and inquiries. We appreciate your business and hope to serve you again.
Quick resolution
26 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Issues uploading my prescription
There were issues with uploading my prescription on your website. If I drag a JPG or PDF of the prescription onto the link, it shows it but there is no way to submit it. If I click on the link and select the file it says it is over 4mb and won't accept it. I tried with 2 PDFs and 1 JPG, sizes 1.4mb, 558kb, and the JPG was 583kb. I had to email the file. I was able to upload my ID.
26 March 2026
Unprompted review
Reply from Canada Drugs Direct
We apologize for the inconvenience you've experienced with uploading your prescription. Next time, you can visit our website and use our online chat platform to upload the prescription. Our agents will happily attach all documents to your account. We appreciate patience and feedback and hope to serve you better in the future.
Online order
Wasn’t sure about the ordering process of using coupons online…spoke to Felix online and he helped me through the process very helpful!
25 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Felix was happy to resolve your questions and inquiries. We appreciate your business and hope to serve you again.
The text exchange was surprisingly…
The text exchange was surprisingly faster.
23 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the review. Text or our online chat platform are convenient ways to get answers to your questions and inquiries in real time with real agents. We appreciate your business and hope to serve you again.
Anne was excellent for she knew her…
Anne was excellent for she knew her products I was asking her about. She sounded like she really wanted to help me.
22 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review and kind words. Anne was happy to resolve the questions and inquiries you had. We appreciate your business and hope to serve you again.
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Customer service is excellent
Customer service is excellent. Always ready to help and prices are low - Win -Win all the way !!
22 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review and kind words. We really appreciate your business and hope to serve you again.
Had to request twice
Had to request twice, via two separate chats, for the prescription to be requested from my physician.
21 March 2026
Unprompted review
Reply from Canada Drugs Direct
We apologize for the inconvenience you've experienced with your order. We've tried to reach out to you via Trustpilot to gather more information and to better assist you, but you haven't responded. For further assistance, please visit our website and use our online chat platform. We hope to serve you better in the future.
A very good company to deal with for lower cost RX!
A very good company to deal with & get access to lower cost RX drugs than in the US. I’ve been a customer now for several years & appreciate the availability & access to be able to save money!
20 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We're happy to know that you're saving quite a bit by using our online pharmacy. We appreciate your business and hope to serve you again.
I talked with Cindy regarding my order…
I talked with Cindy regarding my order and she was very helpful and I would use the chat messaging app again.
Thanks Cindy
19 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Cindy was happy to resolve your questions and inquiries. We appreciate your business and hope to serve you again.
First order was a breeze
Very help helpful and quick to give me answers
19 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Annie was friendly and efficient
Annie was friendly and efficient in taking care of my needs.
18 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Anne was happy to answer and resolve your questions and inquiries. We appreciate your business and hope to serve you again.
Accommodating and Helpful
I have found Canada Drugs Direct to be very accommodating and helpful with any concerns.
The Chat option is very helpful and informative with a total concern in addressing your questions.
18 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Our online chat platform is the perfect way to get answers to your questions and inquiries with real agents and in real time. We appreciate your business and hope to serve you again.
Very helpful and friendly operator
Very helpful and friendly operator. Problem solved. Adequate answers to my questions.
17 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review and kind words. We appreciate your business and hope to serve you again.
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Your customer service is excellent
Your customer service is excellent
The problem I had was on my side and your people helped me through it. Thanks Rik
13 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We're happy to know that everything was resolved promptly. We appreciate your business and hope to serve you again.
Tracking my order
Jesika was very helpful and got me the information I needed promptly.
14 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Jesika was happy to assist you with answering your questions and inquiries. We appreciate your business and hope to serve you again.
hello Pam
hello Pam, being that i went thru CDD for these prescriptions of Montjaro and since doing this online i had no checks written for my 2025 taxes.….you where going to help me out with this issue of invoice copies for 2025. thank you,
john schneider
13 March 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Pam was happy to assist you with answering your questions and inquiries. We appreciate your business and hope to serve you again.
The name is Canada direct drugs…
The name is Canada direct drugs. They are based in Canada yet they do not sell two Canadian residents. Haha
13 March 2026
Unprompted review
Reply from Canada Drugs Direct
We're sorry about not serving our Canadian clients at this time. We appreciate your interest in our online pharmacy and look forward to expanding our operations in the future.
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