Canada Flowers Reviews 

668
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that floral arrangements consistently arrive right on time and bring immense joy to recipients. People also deeply appreciate the exceptionally easy online ordering process, alongside a wonderfully wide selection of beautiful items available at great prices. Some reviewers were not happy with delivery problems, mentioning that orders occasionally failed to arrive on the scheduled day or completely lacked proper tracking updates. A few customers also noted receiving unique arrangements that looked noticeably different from the online pictures or contained flowers that were already wilted.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements are fresh, beautiful,... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising timely arrivals and... See more

Order

Customers had ambiguous experiences with order processes, as opinions varied significantly. Many reviewers... See more

Quality

People report ambiguous experiences with quality, as opinions are divided. Many consumers praised the fresh... See more

Service

Consumers find service to be a delight, frequently praising the top-notch quality of the flowers and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more

Rated 5 out of 5 stars

The flowers are absolutely stunning. Red and Yellow roses with baby breath. The flowers were perfect. No discoloration. I called in the morning and they were delivered in the afternoon. The recip... See more

Rated 5 out of 5 stars

Your on line communication was superb, as was the delivery. My friend was so happy with the flowers and displayed them them, at her catered, birthday dinner, that evening.


Company details

  1. Florist
  2. Flower market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

668 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(668)

490 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I sent a sympathy plant and a name was…

I sent a sympathy plant and a name was missed on the card. Looks like a family member did not care …. I asked for a 15% refund on the $122.00 order on my credit card and was refused. Canada Flowers does not stand by their refund policy.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Service - Everyone's Happy!

Julian ensured that the substitute flowers the affiliate wanted to supply was sufficient. According to my sister and her family the flowers were beautiful and the food basket was a big hit - lots of new stuff to try combined with old favourites!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers delivered. The process of ordering bouquets is easy. There is a lot of choice. Flowers are fresh and beautifully arranged.

1 June 2026
Unprompted review
Rated 3 out of 5 stars

One of the extra items was not delivered

The flowers were lovely and arrived before 6 PM, which I appreciated. However, I had clearly mentioned not to leave them unattended, but that instruction wasn't followed. Also, I paid extra for balloons, but they weren't included with the delivery. Apart from that, the flowers were beautiful and we really liked them.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, I had a fantastic experience ordering flowers from you, flowers were delivered same day as ordering, they look absolutely wonderful. The person receiving them loved them. I made an error on my order, quickly got an e mail alerting this to my attention, made the correction. Great service.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful overall experience

The timing of delivery (to a residence in Vermont) was exactly as needed. The flowers were for my former wife's birthday and the arrangement was exactly as ordered and she was thrilled. The contact, the order on line was easy and finally the cost was what was as advertised and overall I am very happy with the whole experience.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product, Excellent service, highly recommended! My place to go for all future orders😊
Flowers were beautiful, much nicer than shown when I selected them. Thank you Canada Flowers!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

An issue with one colour was resolved quickly

There was an issue with one colour flower not being available for this delivery. The florist notified me right away and I was given a couple of choices and chose a different flower that still for the aesthetic that I wanted. Good service.

2 June 2026
Unprompted review

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