I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.
Contact info
Canada
- www.canadaflowers.ca
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent a sympathy plant and a name was…
I sent a sympathy plant and a name was missed on the card. Looks like a family member did not care …. I asked for a 15% refund on the $122.00 order on my credit card and was refused. Canada Flowers does not stand by their refund policy.
The flowers I ordered were lovely and pretty accurate to the picture I saw on the website. The recipient was very happy.
I am not a company. This was a personal flower order.,
Friend LOVED them
Friend LOVED them! Very nice arrangement would highly recommend.
Great Service - Everyone's Happy!
Julian ensured that the substitute flowers the affiliate wanted to supply was sufficient. According to my sister and her family the flowers were beautiful and the food basket was a big hit - lots of new stuff to try combined with old favourites!
Beautiful
Flowers were beautiful and arrived on time. The delivery person was awesome and called my daughter to confirm delivery.
Flowers that where delivered looked…substandard
Flowers that where delivered looked nothing like the picture , I also paid extract for added flowers, which as far as I can see didn't happen.
Beautiful flowers
Beautiful flowers delivered. The process of ordering bouquets is easy. There is a lot of choice. Flowers are fresh and beautifully arranged.
One of the extra items was not delivered
The flowers were lovely and arrived before 6 PM, which I appreciated. However, I had clearly mentioned not to leave them unattended, but that instruction wasn't followed. Also, I paid extra for balloons, but they weren't included with the delivery. Apart from that, the flowers were beautiful and we really liked them.
Perfect experience I recommend their…
Perfect experience I recommend their services. Good communication for all the duration and to reship another day.
Smooth from start to finish
Smooth from start to finish. The floral display was beautiful and much appreciated by the recipient. Job well done!!
Great flower arrangement
Great flower arrangement and good quality chocolates. Reasonable priced and delivered on time.
Thank you
Thank you, I had a fantastic experience ordering flowers from you, flowers were delivered same day as ordering, they look absolutely wonderful. The person receiving them loved them. I made an error on my order, quickly got an e mail alerting this to my attention, made the correction. Great service.
A wonderful overall experience
The timing of delivery (to a residence in Vermont) was exactly as needed. The flowers were for my former wife's birthday and the arrangement was exactly as ordered and she was thrilled. The contact, the order on line was easy and finally the cost was what was as advertised and overall I am very happy with the whole experience.
The flowers I ordered exceeded my…
The flowers I ordered exceeded my expectations! The person who received them loved them!
Delivered on time
Delivered on time. Flowers exactly what I wanted. Awesome!
The bouquet is too small for the money…
The bouquet is too small for the money I spent. The flowers are not worth the price. Won’t be using your service anymore
Amazing product
Amazing product, Excellent service, highly recommended! My place to go for all future orders😊
Flowers were beautiful, much nicer than shown when I selected them. Thank you Canada Flowers!
An issue with one colour was resolved quickly
There was an issue with one colour flower not being available for this delivery. The florist notified me right away and I was given a couple of choices and chose a different flower that still for the aesthetic that I wanted. Good service.
It's just a few clicks on the website…
It's just a few clicks on the website and your flowers are delivered for someone's special occasion. She loved the daisies.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








