My Customer Service Agent Heizel, was exceptional in her Customer Service! She answered everything efficiently and comprehensively and I will be working with her on my prescription tomorrow, as I wil... See more
Company replied
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Review summary
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Trystan was able to answer my question within a short amount of time and referred me to the website for cost of the medication I was calling about. He also provided a phone number for ordering when... See more
Company replied
You helped me update my payment method and told me how a doctor could fax a prescription to you. I spoke with one of your people, who spoke in a heavy Indian accent, but I was able to get information... See more
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It was a little difficult for a first time elderly customer. Thank to a very professional person on your chat everything turned out great. I used to live in Olympia WA and been to your beautiful city... See more
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Company details
- Online Pharmacy
- Chemist
- Online Prescription Medication Vendor
- Pharmaceutical company
- Pharmacy
- Veterinary Pharmacy
About Canada Pharmacy
Written by the company
Canada Pharmacy - The Largest Canadian Mail Order Pharmacy dispensing drugs from Canada. Canada Pharmacy serves over 500,000 customers and offers 14 day shipping.
We're Committed To Our Customers
Since 2001, Canada Pharmacy has helped U.S residents access high quality, affordable medications online safely and conveniently. As a certified Canadian Pharmacy, we provide a wide range of prescription and over-the-counter medication safely and securely. Buy your medications online from the comfort of your own home!
Canadian Pharmacy Online
Written by the company
Certified Online Pharmacy
Shopping with Confidence
- 100% Secure Transactions - SSL Encrypted
- Quick & Easy-To-Use Website
- Lowest Price Guarantee
- Exceptional Customer Service
- Quality medications
- Over 30,000 Highly Rated Reviews!
Contact info
Suite 520, 800-15355 24th Avenue, V4A 2H9, Surrey, Canada
- 1-800-891-0844
- info@canadapharmacy.com
- www.canadapharmacy.com
4.4
Excellent
9K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Works so much better if you converse…
Works so much better if you converse with one of their phone people.
21 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive and honest review. We appreciate your business and look forward to serving you again in the future.
The customer service experience is…
The customer service experience is great. Offering to contact my large animal veterinarian is a great help in getting my prescription to fill my order.
21 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
My rep understood everything I needed…
My rep understood everything I needed and took care of my request efficiently. They also let me know about my current order status.
20 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
Fast and precise
Fast and precise! Customer rep was very courteous and quick to answer my question and was thorough!
20 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. We are happy to know that your questions and inquiries were answered promptly. We appreciate your business and look forward to serving you again in the future.
I sent my order info and chatted with a…
I sent my order info and chatted with a person online from Customer Service when I had questions. All good.
20 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
Very Easy
easy to complete order via site and get answers to my questions.
20 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. We appreciate your business and look forward to serving you again in the future.
Jessica was very helpful and forwarded…
Jessica was very helpful and forwarded by order issue to the shipping department promptly. Very pleasant and easy to communicate with.
20 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. Jessica was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
Cindy great
Cindy great - hope u have bravecto 4 dogs topical/ will call in a bit / thank u very much
20 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. Cindy was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
Easy process
Easy process. No issues. Took about 2 weeks to receive but expected this. Customer service helpful.
20 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your review. We appreciate your business and look forward to serving you again in the future.
I have found that the service at Canada…
I have found that the service at Canada Pharmacy is excellent. They were very helpful with filling my prescription.
19 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review and kind words. We appreciate your business and look forward to serving you again in the future.
My Customer Service Agent Heizel
My Customer Service Agent Heizel, was exceptional in her Customer Service! She answered everything efficiently and comprehensively and I will be working with her on my prescription tomorrow, as I will need to have the prescription of course to complete the order, yet even though I didn't have the prescription in my hand, Heizel created an account for me in their system, so all we have to do is have the prescription, copy of my I.D. and of course payment and I will have my prescription in the next couple of weeks. Knowing that time frame, I will do an auto-ship with them, so this way there is no lag! I am very very happy to have found Canada Pharmacy.
19 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review and kind words. Heizel was happy to go above and beyond to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
Heizel was very helpful
19 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. Heizel was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
Paying without a physical check
As a younger person who generally doesn't carry checks, your chat agent Jesika walked me through how to give you my money, lol. She was Very helpful, thank you!
19 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review and kind words. Jesika was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
Jesika assisted with my 1st order for…
Jesika assisted with my 1st order for my cat's inhaler. Shw was AMAZING!
19 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review and kind words. Jesika was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
I have had no problems with Canada…
I have had no problems with Canada Pharmacy. Everyone I have spoken to has been very kind and found the answers to my questions. I will continue to use their services.
18 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review and kind words. We appreciate your business and look forward to serving you again in the future.
Good customer service when questions…
Good customer service when questions arrive. Medications are more affordable and work as intended. Transparent pricing.
17 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive and honest review. We appreciate your business and look forward to serving you again in the future.
easy process and the folks on chat and…
easy process and the folks on chat and the phone were very helpful
17 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review and kind words. We appreciate your business and look forward to serving you again in the future.
Thanks Pam for the help
17 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. Pam was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
Cindy answered my questions timely and…
Cindy answered my questions timely and clearly, which I appreciate!
17 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review. Cindy was happy to assist you with answering your questions and inquiries. We appreciate your business and look forward to serving you again in the future.
The sevice is fantastic
The sevice is fantastic, staff are very knowledgeable, professional and friendly
16 April 2026
Unprompted review
Reply from Canada Pharmacy
Thank you for your positive review and kind words. We appreciate your business and look forward to serving you again in the future.
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