Canada Post Reviews 

OMG, Canada Post, you are so third world!! Absolutely despicable service!! My daughter desperately needed her medication, and was promised a 3 day delivery service (for a 2 hour drive). It's been 2 weeks and still nothing!!!! Where the heck is the package???

Canada Post is the worst ever service company I've ever dealt with, very poor service. If can avoid using it please do by all means, the worst worst company ever. I'm in Edmonton my package been stuck in Calgary for a week, delivery dates been changed more than I could remember. I'm so disappointed with Canada post in all honest

Canada post sucks .. if i had another way to send i would but where i live is only canada post..
Any packages coming to Newfoundland is bad once any packages hit Toronto there is no tracking at all to us.
It will say processed
Then i transit..
And after that nothing... not even your own post office site have any info that is wrong.

Please fix that..

The Feds cannot shut them down soon enough for my liking. I handed a package off to them for delivery to the UK on February 6, 2026 with an expected delivery date of February 17, 2026. It’s now March 17, 2026 and the recipient still does not have the package first off the package was routed to the US instead of the UK. Next we discover that the shipping label created had the wrong address on it. When they were creating the shipping label they were having trouble finding the address in the system as it turns out they entered the postal code incorrectly and the recipient is trying to track the package down in London. Contacting Canada Post is pointless all you get are empty apologies but no solutions.

My package shipped from China to ON faster than it is in Canada! My parcel has been touring the praises for over a week, spent 2 days in Winnipeg (i live an hour outside of Winnipeg) before CP decided it should go to Yorkton first, then Regina, spent 3 days there before even thinking about coming back east. Took 3 days to make the 6 hour drive back to Winnipeg, spent another 2 days there, now it is supposedly in my towns post office awaiting delivery but it has to sleep over the night there before maybe I'll get it tomorrow. Would give ZERO starts but its not an option. Mail moved faster when they were striking.

I’ve been sitting at home all day waiting for a package! The doorbell works fine, no problem. The Canada Post delivery person was too lazy to ring or knock on the door!!! They just left a notice that I have to pick up the package at the post office!!! Worst delivery company ever! Expensive, unreliable, and full of problems! Go to hell, you jerks! Too bad you can’t give a negative star rating for these scoundrels!!!

canada post is the worst shipping company I hope they shut down

The absolute worst delivery service in this country. The fact that it's our national parcel service is a joke. They can't get anything right. Everything is late. It's too expensive. Customer service doesn't exist. Boycott this corrupt company at all costs.

Two lost packages in a month. The first was never scanned. The second, which was sent from Ontario to Quebec, got sent to BC (?????) and is stuck in limbo. I'll never do business (or with someone that do business) with them ever again. They are a loss of taxpayer money and hopefully will disappear, the sooner the better. What a bunch of incompetent slugs.

Canada Post has now in their wisdom decided not to put the flag up on your mailbox when you have mail as of about a month ago. Not a big deal however they should STOP mail delivery Totally and we can pick our mail up at the nearest Post office. Everyone has to go to a town/city for groceries and etc each week anyways. Get rid of all those group mailboxes all over the place too. That should save some money that is totally wasted on home delivery.

They leave notices on your door without checking to see if you're home.
Waited all day for nothing.

I wish there were an option to give zero stars. In my experience, Canada Post provides the worst mail service I have dealt with.

Mail is often delivered to the wrong address, and mailbox keys are frequently not left in the mailbox as they should be. This creates unnecessary problems and delays.

Customer service has also been very disappointing. Every time I report an issue, they open a ticket, but nothing ever seems to happen afterward. There is no follow-up and the problem remains unresolved.

Reliable mail delivery is a basic service that people depend on. Unfortunately, my experience with Canada Post has been consistently frustrating, and I hope they seriously improve their service and accountability.

Post canada ver high price and service delivery very weak . As well as packaging missing pls don't use this FEDX AND DHL very good service

I moved from Toronto to Calgary and shipped two boxes to Calgary to be delivered on the 5th. This Canada post driver arrived at my building and dropped off two pick up notice he didn’t even remove the boxes from his truck just dropped pick up notice. I have been contacted my customer service (3) different times because I put in a complaint and requested it be redelivered to be due to the size of both boxes it can’t fit into a regular car . They have tried to convince me various time to go pick up and when I refused and requested a pick up they advised it will be delivered next week but no date confirmed yet. I am so disappointed and frustrated with their services I shipped the same size of boxes with ups and it arrived with no issue delivered by one driver who was very polite and ready to help . I don’t understand why bother to be a delivery company if you won’t even attempt to deliver the box at all . I am upset and waiting on this issue to be resolved quickly by customer service

It's a second time my mail got lost. This time it was my TD statement.
Frankly, this company should be close down not subsidies by government. I don't see any improvement but asking for more money. Business is business and customers are victims of their poor work.

Poorly operated amazed that this shipping company even still exists with the amount of problems and drama they cause it starts anywhere from them being slow must be dragging their feet since they got told to go back to work since the strike really poor management along it and with the amount of money they are in dept goes to show us they only care about the money we all need to boycott these criminals use other shipping companies don't even give them the benefit of the doubt this is the worst shipping company known to man they should be sued and replaced by a better more professional shipping company whoever condones their behaviour is part of the problem boycott these criminals!!!

had a package sent express post from Hamilton to red deer, delivery was going to be 5 business days when it says should be 2, so today i track my package and its gping tp be 2 more days of it sitting in red deer. i hope you all loss your jobs

Very terrible service. I wish it’s possible to give a zero rating. Use this service at your own risk. Canada post one of your workers stole from me. My partner in the uk sent me a brand new Iphone 16 promax as a birthday present so I went down to shoppers (Lansdowne ave ,NB) to pick up my parcel. The postal clerk at Canada post office handed me an empty parcel ( envelope torn open and phone box taken out). I asked the postal clerk why my envelope was torn open and empty. But she confirmed one of the workers attempted delivery to my address earlier that day and later dropped the parcel in the office for me to pickup so she doesn’t know how the parcel got torn open.i have called Canada post countless times but nothing has been done about it. I’m really disappointed and pissed and will never use you guys for my deliveries ever again. You guys can’t be trusted anymore with delivery of expensive items.

Go on strike again you entitled lazy slobs. Express shipping 2 days? Then my package says its coming in 4 now? And you think you deserve a raise? You don't deserve squat, you lazy entitled good for nothing slobs.

ABSOLUTE TRASH!! Several times now within a few months they have sent my package to another province even AFTER it arrives in my town. That's not the only problems I've had with them recently. Such a disgrace, you people should have been disbanded.