Canadian Appliance Source - Brampton Reviews 

1,941
TrustScore 4.5 out of 5

4.6

30 Great Lakes Dr., Unit 110, L6R2K7 Brampton, ON, CA


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Rated 5 out of 5 stars

The store stayed open at the very last minute to accommodate us. Our new clothes dryer was ordered right away and arrived precisely when we wanted it. The installers did a wonderful job, so overall we... See more

Company replied

Rated 5 out of 5 stars

Farhad was very helpful in recommending a good oven which I am very happy with as it has all the features that I wanted. Also after reading countless reviews on google about ovens its nice to have a p... See more

Company replied

Rated 5 out of 5 stars

'Went to the store more on a research mission and the saleperson allowed us to do just that, without any pressure. It was great to be able to actually see so many appliances to properly check them o... See more

Company replied

Rated 5 out of 5 stars

I purchased a Truarctic Full size fridge and a matching mini fridge from Canadian Appliance Source. On my first visit, I spoke with Fahad. He was very knowledgeable and extremely helpful making the ri... See more

Company replied


Company details

  1. Appliance shop

About Canadian Appliance Source - Brampton

Written by the company

Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.

Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.

Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.

A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.

Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.


Contact info

  • 30 Great Lakes Dr., Unit 110, L6R2K7, Brampton, ON, Canada

  • 9054991866

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,941)

6,545 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price and service

Great price and service. Delivery on time as promised

19 July 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Ozzie,

Thank you for your review! We're delighted to hear you were pleased with our pricing, service, and timely delivery. We truly appreciate your business and look forward to serving you again in the future.

CAS

Rated 5 out of 5 stars

Great experience

Great experience. The delivery guys were fast thorough and friendly.

18 July 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Peter,

We are so glad to hear that your experience was great and that our delivery team provided such fast, thorough, and friendly service. We truly appreciate your business and look forward to serving you again!

CAS

Rated 5 out of 5 stars

it was easy dealing with your staff and…

it was easy dealing with your staff and the delivery and set up was very professional

15 July 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Verna,

We're so pleased to hear that our staff made your experience easy and that the delivery and setup were very professional. We truly appreciate your business!

CAS

Rated 5 out of 5 stars

The store stayed open at the very last…

The store stayed open at the very last minute to accommodate us. Our new clothes dryer was ordered right away and arrived precisely when we wanted it. The installers did a wonderful job, so overall we were 100% satisfied. When we can afford a new dishwasher this will be the store where we will get it.

7 July 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Bryan,

Thank you for your wonderful review and for choosing CAS! We're thrilled to hear our team was able to accommodate you and provide a smooth experience from purchase to delivery and installation. We truly appreciate your business, look forward to helping you with your future appliance needs, and hope you'll recommend CAS to your family and friends.

CAS

Rated 5 out of 5 stars

I purchased a Truarctic Full size…

I purchased a Truarctic Full size fridge and a matching mini fridge from Canadian Appliance Source. On my first visit, I spoke with Fahad. He was very knowledgeable and extremely helpful making the right choice for my needs. The store was exceptionally clean and tidy, Fahad was extremely friendly and answered all my questions. Delivery set up was a breeze the fridge was delivered within two days. I went back to the store to purchase the mini fridge and spoke with Imran. Just as before, he was very helpful, friendly set up delivery and I received the mini fridge in two days. I would highly recommend Canadian Appliance Source, they have a wide assortment of different appliances in store and the staff seems to be quite knowledgeable and helpful in helping you make a good choice for your home. The delivery people were very respectful? to the home, when they delivered my items!

4 July 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hello Thresea

Thank you for choosing us for multiple additions to your home and for your wonderful business.

We look forward to seeing you at the store again for any future needs.

Kind regards,
CAS

Rated 5 out of 5 stars

Najeem made it so easy to get this…

Najeem made it so easy to get this purchase organized, quick and efficient. Thanks so much. !! The delivery gentleman were awesome.

3 July 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Scott,

Thank you for your great review and for choosing CAS! We're delighted to hear that Najeem and our delivery team made your purchase experience quick, easy, and efficient. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.

CAS

Rated 5 out of 5 stars

Quick!

Came as offered and promised delivery date

1 July 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hello,

We love seeing returning faces and are glad we could deliver exactly when expected.

We look forward to continuing to serve you on your next visit!

See you next time,
CAS

Rated 5 out of 5 stars

Customer service

Price, great customer service from store to delivery made the whole process stress free.

30 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hello

We are so glad to have earned your business and to have provided a stress-free experience. We look forward to working with you again!

Kindly,
CAS

Rated 5 out of 5 stars

Fantastic crew

Farhad was very helpful in recommending a good oven which I am very happy with as it has all the features that I wanted. Also after reading countless reviews on google about ovens its nice to have a personal discussion. Delivery crew was also great. Also I am quite happy with the Anmole who came twice to our home. Once to disconnect the gas and then to hook up the stove - great service and very knowledgeable, friendly and professional- my overall experience with them was fantastic and 👍👍👍👍

7 July 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hello Chitra

We thoroughly enjoyed assisting you and appreciate your business. We look forward to welcoming you back to our location anytime!

Best,
CAS

Rated 5 out of 5 stars

Helpful place to shop

'Went to the store more on a research mission and the saleperson allowed us to do just that, without any pressure. It was great to be able to actually see so many appliances to properly check them out.
As it was, we did find the appliances we liked and the salesperson worked with us to apply any discounts for the best deal available.
Delivery was right on time at a date we requested. A tight squeeze but the guys got it all in okay with a minimum of fuss. New fridge and range look/work great! Will definitely return there if we need any other new appliances. Very satisfied.

27 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hello,

We are glad you enjoyed exploring our showroom layout and that our team was able to help apply the best possible discounts for your new setup.

We look forward to seeing you at the store whenever you are ready for your next project!

Thinking of you,
CAS

Rated 5 out of 5 stars

I PURCHASED REFRIGERATOR WITH 4 YR…

I PURCHASED REFRIGERATOR WITH 4 YR WARRANTY.DELIVERY WAS ON TIME .SO FAR SI GOOD

24 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Jan,

Thank you for your review! We’re glad to hear your refrigerator was delivered on time, and everything is going well so far. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

Courteous and efficient customer and…

Courteous and efficient customer and delivery service.

19 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Eileen,

We're so glad our customer and delivery service were excellent for you! Thank you for sharing your positive feedback.

CAS

Rated 5 out of 5 stars

From the initial call- the agent picked…

From the initial call- the agent picked up the phone on the 2nd ring. The agent was kind courteous and knowledgeable while comparing different fridges for my needs and requests and emailed me all the relevant paperwork. The evening prior to the delivery, the time bracket for the delivery was punctually received. The day of the delivery, the Delivery Service raised punctuality to a fine art - they arrived early, even assisted with the final arrangements. The old fridge was removed. The new fridge was placed where it needed to go. Necessary instructions were given. And the entire business transaction was completed in less than 30 minutes! The instructions were followed and this report is complete!

18 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Jennifer,

Thank you for the detailed and wonderful review! We're glad to hear that everything from your initial call through to delivery and installation was smooth, punctual, and efficient. It’s great to know our team was able to make the process easy and stress-free for you. We truly appreciate your business, look forward to serving you again, and hope you’ll recommend CAS to your family and friends.

CAS

Rated 5 out of 5 stars

Great service

The salesmen are helpful, know their products and are not pushy.
The young men that delivered our appliances were polite, efficient and cleaned up all the plastic and boxes.

16 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Vanessa,

Thank you for choosing CAS and for your kind feedback! We're glad to hear our sales team was helpful and knowledgeable, and that our delivery crew was polite, efficient, and took care of the cleanup. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Delivery was efficient and on time

Delivery was efficient and on time. Professional. Sales was fantastic and informative. Nothing went wrong. 👍

15 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi John,

Thanks for the great feedback! We’re glad to hear everything went smoothly and that you had a positive experience with our sales and delivery team. We appreciate your business with CAS and look forward to serving you again—please feel free to recommend us to your family and friends.

CAS

Rated 5 out of 5 stars

Electrolux Washer and Dryer

In stock appliance, fast delivery, excellent delivery and installation crew. Ratings were as promised, I love my new washer and dryer.

11 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Jane,

Thank you for your wonderful feedback! We're delighted to hear your appliances were in stock, delivered quickly, and installed by a professional crew. It's especially great to know your new washer and dryer are living up to your expectations. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

We went to see the stove no rush to buy…

We went to see the stove no rush to buy but Fahad offers very good deal can’t resist

6 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Nishit,

Thank you for choosing CAS! We're glad Fahad was able to help you find a great deal on your stove. We truly appreciate your business and look forward to serving you again. Please think of CAS for your future appliance needs and don't hesitate to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Good quality appliance

Good quality appliance. Sales person was informative and did not push. Delivery was as planned

4 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Larry,

Thank you for your review! We're pleased to hear you found the appliance to be of good quality and that our sales team provided informative, no-pressure service. We're also glad your delivery went as planned. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Appliance Purchase

The price of the appliance was comparable to the market listings. The business conduct was professional and knowledgeable. Communications between me and the company team was clearly conveyed. Scheduling for the delivery, and the delivery was easy.

4 June 2026
Canadian Appliance Source - Brampton logo

Reply from Canadian Appliance Source - Brampton

Hi Greg,

Thank you for choosing CAS and for your thoughtful feedback! We're glad to hear you found our pricing competitive and our team professional, knowledgeable, and clear in communication. It's great to know the delivery scheduling and process were easy for you as well. We truly appreciate your business and look forward to serving you again in the future. If family or friends are shopping for appliances, we’d be grateful for your recommendation.

CAS

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