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Rated 5 out of 5 stars

Having searched everywhere for NIK software complete the prices ranged from £255 - £300 but most where sold out then i came upon Cancom...... £203 wow so what was the catch. So i spent an hour or so... See more

Rated 5 out of 5 stars

Repair of a Macbook was required. Very helpful on phone and in shop; repair completed within 24 hours. Promptly updated me on progress. Excellent service. Need to make their presence more widely... See more

Rated 5 out of 5 stars

Bought a Booq Vyper case for my MacBook Pro but had a problem with the zip. Cancom sorted the return efficiently and paid for the return postage without any issues. Case was out of stock so ordered an... See more

Rated 1 out of 5 stars

I ordered a pair of Plantronics BackBeat 903 bluetooth headphones from the Cancom website for £35. Three days later I received a phone call from them saying due to a 'glitch' the price was twenty... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

We stock a wide range of Apple Mac products.CANCOM UK Online Store - Apple Mac Computers, iPods, Accessories and more!


Contact info

4.2

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Very pleased

Having searched everywhere for NIK software complete the prices ranged from £255 - £300 but most where sold out then i came upon Cancom...... £203 wow so what was the catch. So i spent an hour or so reading reviews and most were ok but some were quite bad leading me to think no i`ll get it somewhere else but no i decided to go for it and it was here in 2 days very fast service plus a huge saving as well.
Well done Cancom

3 August 2011
Unprompted review
Rated 2 out of 5 stars

Very slow service

I ordered a Lacie SATA II PCI_Express card that showed as in stock on the website on 11 May 2011, showing as 2-3 days delivery, however it did not arrive until 25 May.

I am not overly impressed with it taking 2 weeks to be delivered. By the time we recieved it, it was needed urgently. The slow service would almost definately make me think twice about ordering from Cancom again. When we place an order, we pretty much need it within 1-2 days, 3 days max.

25 May 2011
Unprompted review
Rated 4 out of 5 stars

Hidden little gem

accidentally found this wesite whilst looking elsewhere for the item i bought.

Found that the item i bought was £10 cheaper than some of the other leading websites. Will try and use them again if i can.

They were helpful with update emails on how my order was doing and dispatch times.

25 May 2011
Unprompted review
Rated 5 out of 5 stars

Happy customer : )

I am a returning customer to Cancom UK and would definitely recommend them for their excellent customer service and product range. My order was well packaged and delivered on time.

Many thanks.

22 May 2011
Unprompted review
Rated 5 out of 5 stars

I'll be back...

I am a big Mac enthusiast, & when I found Cancom, they had products that I had never seen before. So I bought a few!

Sure I'll check out their website again & recommend them to my friends.

20 May 2011
Unprompted review
Rated 5 out of 5 stars

Perfect Transaction

No problems whatsoever with my order from Cancom. They said it would be with me next day, & it was. They were the cheapest in the UK, had an easy payment system & an easy to use website.

How could I give anything but 5 stars?

20 May 2011
Unprompted review
Rated 1 out of 5 stars

Called me to illegally up the price.

I ordered a pair of Plantronics BackBeat 903 bluetooth headphones from the Cancom website for £35. Three days later I received a phone call from them saying due to a 'glitch' the price was twenty pounds higher.

I asked if they were going to honour their advertised price as the law states, or refunding me. They refunded my card instantly.

Very disappointed, will never look at their website again.

18 May 2011
Unprompted review
Rated 5 out of 5 stars

Bottom price top service

Not used Cancom before, nor heard of them, but they offered the lowest price for what I wanted and they delivered pretty much next day. Their competitors wanted extra for that....

18 May 2011
Unprompted review
Rated 5 out of 5 stars

A quick & efficient service.

My order was quickly confirmed. The details about its delivery were exact so that it arrived at the due time and I was able to set up immediately and had a fully functioning Mac system again.

18 May 2011
Unprompted review
Rated 5 out of 5 stars

Professional retailer

Not a lot to say really. I added the items I wanted to my shopping cart, checked out and they arrived the next day exactly as described. No issues. Will I use Cancom again? Definitely!

18 May 2011
Unprompted review
Rated 2 out of 5 stars

Slow to deliver!

I ordered my item which was 'in stock' and would take 2-3 days to deliver... It wasn't and it didn't! The online order tracking was useless. I contacted Customer Services and didn't get a reply. Over two weeks later the item arrived. Needless to say I shan't be ordering from them again...

18 May 2011
Unprompted review
Rated 5 out of 5 stars

You only know how good a company is when you have a problem.

Bought a Booq Vyper case for my MacBook Pro but had a problem with the zip. Cancom sorted the return efficiently and paid for the return postage without any issues. Case was out of stock so ordered another from them when available. Price was good with quick delivery and fair postage costs. I used them initially as they were one of the only places stocking the case I wanted but would buy from them again without hesitation.

18 May 2011
Unprompted review
Rated 5 out of 5 stars

Long time for refund

I found the service to very good and would use them again. However, I did return a purchased item which they say can take up to 30 days before the refund goes back into my account.
This seems a rather extraordinarily long time for such a transaction.

18 May 2011
Unprompted review
Rated 1 out of 5 stars

Awful !!

Simply Awful! I still have not received my goods and it has been almost 2 weeks now...

I would appreciate if someone could look into it!

18 May 2011
Unprompted review
Cancom logo

Reply from Cancom

Hi Kevin. We have emailed you regarding this order today. The item should be arriving with you this afternoon. Apologies for the delay & for the inconvenience caused.

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