CapBeast.com Reviews 

The single cap order took several months to fulfill, but the final product was great! Realistic as to design, color and size to original image sent to CapBeast. Great work!

Placed an order July 18th and paid. Lead time was 4-6 weeks with updates during the process. It’s been 8 weeks now and still nothing. I only hear from them when I reach out but they don’t always respond. They keep citing production delays. I last asked what is an honest and realistic time frame and have not heard back yet. It’s been another week.

second order of same product, so unless something goes horribly wrong:

Faiz Kahn was a great help. Professional team. Professional and clean it look. Real deal no junky stuff. My hats wear out fast because of the work I do. The team knows how to make it look right. Other places I'd have to do all the requests on designs myself. Now if only I could get a slick looking shell jacket for fall...

I order 3 caps with my logo
I get the 3 caps in less then 2 weeks
The embroidery was perfect and the caps quality
Highly recommanded

We had an event in Vegas and we needed close to 170 pcs of personalised caps from CapBeast. My clients were very pleased with how all the caps turned out and all caps came in good order albeit I was missing 1 personalised cap. Junaid the staff that is corresponding with me has kindly offered to produce the missing cap to us and shipped it over to Singapore as our event has ended in Vegas.

A great option as a corporate gift for your guest should you need one.

Hi, I loved the product so much i was so happy, the quality and fit was great.
I ordered 2 more of the same cap, I like that they have people you can call on the phone for any support needed. I'm looking forward to getting a bigger order put through for the Company I work for. You will be happy with your product!
Jarett
Vancouver Island, Canada🇨🇦

Ordered a single hat and the first one came that was not to the standard I expected. They worked with me and were fast at fixing the issue and sending me exactly what I was looking for.

Ordered a custom hat. Didn't hear anything for a month. Emailed them and they said they don't know what happened to my order but were going to look into it. I needed the cap by a certain date so I asked to cancel for a refund.

Update: after I posted the above review, Cap Beast contacted me and apologized for the mistake, which was apparently some sort of glitch in their system. They refunded my money but still sent me the hat. I am happy with how the situation was resolved.

Never sent me a product, never refunded my purchase. They claimed the hat style was out of stock but never updated me. They dragged it out for months until my CC company wouldn’t dispute it anymore and then they stopped replying to emails. Very shady business.

I have used the service many times to purchase hats for my podcast. I have always been satisfied.

Product is nice and done well, what i cannot understand is it taking 6 weeks to receive 1 hat. I can understand the first order because they have to digitalize the design, etc. (Honestly still shouldn't take long) but give them that benefit... but when you re-order, all of your settings should be saved.

It should literally take a few days. - put the hat on the embroidery machine and hit go.

No idea what about this process takes 6 weeks... i can literally build 2 full S60 Detroit Diesel Truck Engines in that time frame. (Not joking)

5stars regarding quality
2.5 stars (reality) regarding the time to receive the product.

If I need a 3rd re-order I'll be forced to go elsewhere. I cannot wait this long moving forward.

Edit: I sent you guys the Order# - product is in stock, I have just been told that is standard time frame to make and receive my product. It's all good, I love the produ t itself, I juat can't get past why on Earth (especially for a same design re-order) it takes 6 weeks to embroider a hat. - You can go to a local mall and have it done in front of you. Lol. Granted I know you guys get a lot more orders, but still... 6 weeks is a LONG time for a product like this.

Junaid and the entire team at Cap Beast is amazing! Product that they deliver is top quality and absolutely beautiful! They will for always be our go to for all our custom hats for our two companies! Thank you so much Team for being such a great company to deal with and for most importantly your integrity!

Was able to accommodate a Last
minute change, was also fun to design the hat

Had some issues with the website regarding processing my payment
so I contacted the staff by email they were really helpful and thorough. Great service!

Everyone I dealt with was super helpful and they all responded very quickly! I had an issue logging in so they just called me and got my order taken care of! Highly recommended!!

Great customer service and response time - would highly recommend!

I love their website. Easy to order and there are so very many choices to pick from. I had to contact customer service so I emailed them and got a response very quickly. The prices are good for personalized, sized caps.

Customer service was unbelievable. They helped me push an order through faster than normal.

After over 16weeks! My order never even shipped !!! Capbeast is a joke!
Update: Capbeast responds to this review to try and save face because they are a horrible company, Dont be fooled and go somewhere else!!! They didn’t give me help but now want to help because they got the review they deserve. Trust me go somewhere else for your hats!!
Edit again: Capbeast is now trying to get my review removed!! I ordered hats and after 16 weeks I requested that the hats ship out or refund and they processed a refund, never even tried to save the sale. Cap Beast should not be in business period!!!

SCAM Website I wish I would have checked trustpilot before buying from them