Captain's Craftworks Reviews 

316
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and beautiful craftsmanship of the handmade kitchen islands and bespoke furniture pieces designed for their homes. Many consumers note that the products fit their specific kitchen spaces perfectly and exceed all expectations in daily utility. Buyers are consistently very happy with the friendly communication and personal delivery service provided by the team throughout the entire ordering process. However, some people mentioned that receiving custom orders can take some time due to the detailed craftsmanship involved in making them. Reviewers also noted that scheduling deliveries around busy periods requires flexibility and patience from customers.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional craftsmanship and stunning design of the... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional craftsmanship and stunning... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting personal and careful drop-offs.... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction and noting that nothing was too... See more

Staff

Reviewers express high satisfaction and appreciation for the staff. Customers consistently praise the team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, nothing was to much trouble for the team. From matching the colour of our new larder unit to our existing kitchen to the personal delivery and install. The unit is beautifully m... See more

Rated 5 out of 5 stars

We have just ordered a Kitchen Island via Adam's company & what exceptional service he offered. Such a rarity in this day & age! He was extremely knowledgeable & answered all my questions. Adam wa... See more

Rated 5 out of 5 stars

We are absolutely delighted with the pantry cupboard ( Corsair 36") we've just had delivered, we searched for ages, before we found the right one for us, (lots of other manufacturers made them too big... See more

Rated 5 out of 5 stars

I ordered a Corsair butchers block kitchen island . Im so pleased that I bought this . The choice of sizes and colours were very important to us as we needed a certain width . The island has been beau... See more


Company details

  1. #12 of 77 best companies in Furniture Manufacturer
  2. #32 of 228 best companies in Bedroom furniture shop
  3. #8 of 45 best companies in Kitchen Furniture Shop
  4. #2 of 7 best companies in Woodworker

Written by the company

As bespoke specialists we take pride in making and providing Quality Solid Wooden Furniture. Free UK Mainland delivery. Everything we make is made in our own workshop by hand right in the heart of the UK. We only use high quality timbers from a sustainable source. We make all types of furniture from fitted kitchens to full bedroom suites, from dining tables and kitchen islands to a shelf on the wall and everything in between. Our website shows only a small selection of what we make so if you can't see what you are looking for our require something in a different size or style please just ask. We pride ourselves on making high quality items that are built to last a lifetime. Remember we are a small family run business, we don't have a huge call centre or a vast numbers of delivery vans, everything is handled in house so though this may take a little time you can be assured that you are getting a personal service from the people that will advise on and take your order, make your item and ultimately deliver your order. Every single customer is important to us no matter how big or small your order.


Contact info

4.9

Excellent

TrustScore 5 out of 5

316 reviews

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4.9

All reviews

(316)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Having viewed the Corsair Butchers…

Having viewed the Corsair Butchers Block online, I visited Adam at his workshop to discuss options to best match the island to my existing kitchen. He was extremely professional and welcoming. I left a sample of my existing kitchen so he could match up the colour and the handles. He even said he would alter the height to match our existing unit tops.
Adam & Kim delivered the unit personally to my house in North Yorkshire. The quality is excellent and a credit to Adam and his team. I certainly will be buying more furniture from Adam in the future.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

We love our new kitchen furniture

We love our new kitchen furniture. Adam and Kim are so lovely to deal with and made the experience perfect for us.

We got rid of our old fitted kitchen and bought bespoke pieces from Captain’s Craftworks. The transformation is amazing.

I can’t recommend Captain’s Craftworks highly enough. They are a lovely family with a great product.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Exceptionally Helpful and Caring

Captains Craftworks went the extra mile to make sure that I received the Butcher's Block before Christmas despite huge difficulties experienced by the Company in the period between my order and the anticipated delivery date.
I can't thank them enough for getting it to me.

The product itself is super quality, exactly as I hoped it would be and is a wonderful addition to the kitchen, especially at this time of year.

Thank You again to all the team

16 December 2023
Unprompted review
Rated 5 out of 5 stars

The butchers block island was an…

The butchers block island was an excellent choice, would certainly buy again, the only thing that I didn’t like was the courier, very ignorant and rude. But I would not hold this company responsible for that

28 November 2023
Rated 5 out of 5 stars

Fantastic quality at a great price

We bought a Bounty cabinet for our dining kitchen and couldn’t be happier with it. We had to wait a long time for delivery (and delivery delays are now being communicated on their website) but it was well worth the wait.

The cabinet is very solid with a high quality finish. We paid for installation so got a bit of time to chat with Adam while he was putting the cabinet together. He’s clearly passionate about his work and would rather make sure things are done well than rush and have unhappy customers, which is a good thing these days.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

High quality furniture worth waiting for

Over decades of refurbishing and decorating our homes, we’ve taken numerous risks in relying on craftspeople we didn’t know or who weren’t recommended to us in advance. In our experience, Adam from Captain’s Craftworks is among the best we’ve risked relying upon. Like so many meticulous craftspeople, Adam probably overcommits and overworks. We waited much longer for delivery than we’d expected to do. But, like other 5-star reviewers here, we consider that it was well worth the wait. The kitchen cupboard Adam made for us fits perfectly in our free-standing all-wood kitchen. It’s a beautiful, very well-constructed piece of furniture. If you’re looking for high quality (and good value) furniture, we’d recommend Adam every time. Be prepared to wait several weeks (we waited nearly three months), but expect to be delighted when your furniture arrives. We’re now going to be ordering a bedroom wardrobe, allowing plenty of time for delivery. We’re confident it, too, will be worth the wait.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

An excellent company

An excellent company, offering hand crafted, bespoke furniture. Our larder unit now graces the kitchen. Really good value for money and certainly suits our cottage. We will certainly be returning customers.
April 2024
***** We now have a new, made to measure, tall boy and two new bedside tables!
Exactly what we wanted, Excellent quality.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Butchers Block

Have just taken delivery of this lovely addition to our farmhouse kitchen. Thrilled with the standard of craftmanship. Also appreciate the extras of oil & touch-up paint.
Delivery was a wait but well worth it & had no issues with customer service; it was very personable. Would definitely buy from them again..
Thank you!

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful Kitchen Furniture

Adams assistance in giving us the kitchen furniture we wanted was superb. He dealt with our requests and queries with patience and, from the minimum of detail given, produced furniture that is simply stunning. I ordered pieces from different ranges but being thoughtful he tweaked them to ensure they all matched. We have received plenty of compliments, so thank you Adam

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful kitchen island

I have been looking forward to receiving my kitchen island and it was worth the wait. They did have a slight delay but kept to their revised timescales so can't fault that. I love it! I've added the first coat of oil they provided to the butchers block and it looks wonderful already (they also provided a tiny pot of paint for any future touchups - a nice touch).
It has taken pride of place in my kitchen. Great workmanship would highly recommend.

22 October 2023
Rated 4 out of 5 stars

The product sold was exactly what we…

The product sold was exactly what we were looking for and didn't disappoint once delivered. Would buy again knowing delivery sometimes takes longer than initially stated. Will continue to support this family run business.

15 October 2023
Unprompted review

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