Captain's Craftworks Reviews 

316
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and beautiful craftsmanship of the handmade kitchen islands and bespoke furniture pieces designed for their homes. Many consumers note that the products fit their specific kitchen spaces perfectly and exceed all expectations in daily utility. Buyers are consistently very happy with the friendly communication and personal delivery service provided by the team throughout the entire ordering process. However, some people mentioned that receiving custom orders can take some time due to the detailed craftsmanship involved in making them. Reviewers also noted that scheduling deliveries around busy periods requires flexibility and patience from customers.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional craftsmanship and stunning design of the... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional craftsmanship and stunning... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting personal and careful drop-offs.... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction and noting that nothing was too... See more

Staff

Reviewers express high satisfaction and appreciation for the staff. Customers consistently praise the team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, nothing was to much trouble for the team. From matching the colour of our new larder unit to our existing kitchen to the personal delivery and install. The unit is beautifully m... See more

Rated 5 out of 5 stars

We have just ordered a Kitchen Island via Adam's company & what exceptional service he offered. Such a rarity in this day & age! He was extremely knowledgeable & answered all my questions. Adam wa... See more

Rated 5 out of 5 stars

We are absolutely delighted with the pantry cupboard ( Corsair 36") we've just had delivered, we searched for ages, before we found the right one for us, (lots of other manufacturers made them too big... See more

Rated 5 out of 5 stars

I ordered a Corsair butchers block kitchen island . Im so pleased that I bought this . The choice of sizes and colours were very important to us as we needed a certain width . The island has been beau... See more


Company details

  1. #12 of 77 best companies in Furniture Manufacturer
  2. #32 of 228 best companies in Bedroom furniture shop
  3. #8 of 45 best companies in Kitchen Furniture Shop
  4. #2 of 7 best companies in Woodworker

Written by the company

As bespoke specialists we take pride in making and providing Quality Solid Wooden Furniture. Free UK Mainland delivery. Everything we make is made in our own workshop by hand right in the heart of the UK. We only use high quality timbers from a sustainable source. We make all types of furniture from fitted kitchens to full bedroom suites, from dining tables and kitchen islands to a shelf on the wall and everything in between. Our website shows only a small selection of what we make so if you can't see what you are looking for our require something in a different size or style please just ask. We pride ourselves on making high quality items that are built to last a lifetime. Remember we are a small family run business, we don't have a huge call centre or a vast numbers of delivery vans, everything is handled in house so though this may take a little time you can be assured that you are getting a personal service from the people that will advise on and take your order, make your item and ultimately deliver your order. Every single customer is important to us no matter how big or small your order.


Contact info

4.9

Excellent

TrustScore 5 out of 5

316 reviews

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4.9

All reviews

(316)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best of British

Wonderful. Delivery as scheduled and the product, which was altered to suit my needs, is outstanding. I will be ordering another piece of furniture shortly. The best of British craftsmanship.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Very professional.

Captain Craftworks are totally professional in every aspect.
They have a clear understanding of the customers requirements.
Great product service and delivery.

17 August 2024
Rated 5 out of 5 stars

Kitchen island

A beautifully constructed kitchen island, which will enhance our kitchen, providing much needed extra storage and more importantly additional work surface of elegant oak.
Well worth the wait for UK made goods, carefully delivered.
Love it ♥

7 September 2024
Rated 5 out of 5 stars

excellent product and service…

We visited the workshop of Captain's Craftworks and were very impressed with the quality and workmanship of the products. We also much appreciated the advice of staff on size for our proposed island unit.
The colour was specially matched to our current units, delivered within the proposed time-frame and looks great in our kitchen-diner.
We would use Captain's Craftworks again and recommend the company to friends.

31 August 2024
Rated 5 out of 5 stars

I wanted a piece of quality furniture…

I wanted a piece of quality furniture for my outside BBQ area, and that would fit snugly in a small space.
I came across captains craftworks online and read their positive reviews. I called Adam (owner) and discussed my requirements. Sure enough he was able to make a bespoke port Isaac kitchen island to size. Four weeks delivery time and well worth the wait. I am incredibly pleased with the kitchen island, its overall quality, and aesthetics.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely thrilled with my new custom…

Absolutely thrilled with my new custom butchers block, was delivered exactly as expected, and fits perfectly in the space in my kitchen and now gives me valuable extra work surface. I bought some custom baskets for it which were designed to fit perfectly on the shelves and now I store my veg there.

19 July 2024
Rated 5 out of 5 stars

A beautiful piece of kitchen furniture

I was left some money and used it to buy a Port Royal butcher’s block from Captain’s Craftworks.
To say I am delighted with it would be an understatement.
It’s a beautifully made and sturdy piece of kitchen furniture which will last forever.
It was carefully delivered, with a tin of oil to season the top and instructions for after care. I can’t wait to use it!
Thank you so much.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Product

We got a really good quality product, delivered on time, exactly as ordered. Buy with confidence.

21 July 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous customer care from start to…

Fabulous customer care from start to finish. Was called when my delivery date was due, and in the lead up to the island being delivered. The actual butchers block is stunning, and will absolutely last a lifetime. Worth every penny and I couldn’t be happier.

20 July 2024
Rated 5 out of 5 stars

Outstanding butchers block island

Having been disappointed by the build quality of butchers block kitchen islands from well know high street retailers we found Captains Craftworks. This week we took delivery of an island in Iris blue and it looks and feels great. Stylish, solid and functional, it’s exactly what we were looking for. Personal service and excellent product quality made the 8 weeks waiting time well worth it. Thanks Adam and team.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Beautifully crafted piece of furniture.

Captain’s Craftworks very kindly built a butcher’s block for me with one or two specific alterations to width, height etc so that it would fit perfectly in the space allocated.
Delivery time was as arranged with no delays.
I am delighted with the item. It is beautifully crafted and it looks wonderful in my kitchen. Although it is a butcher’s block I will not be allowing anyone to cut anything on top of such a gorgeous piece of oak!!!!
Thank you.

30 June 2024
Rated 5 out of 5 stars

Excellent Quality of Kitchen Island

Butcher's block from Captain's Craftworks that we purchased is an excellent craftsmanship with amazing quality. Although it takes months for delivery, there is a Chinese proverb "Slow work produces fine goods". It is well worth the wait!

14 July 2024

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