Car Audio Centre Reviews 

1,964
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers had a great experience with this company. Customers frequently praise the highly knowledgeable support staff, competitive market prices, and exceptionally quick delivery times that make purchasing car audio equipment entirely straightforward. Many buyers deeply appreciate the smooth online ordering process, professional installation advice, and the consistently reliable quality of the specialized items received. However, some reviewers were not happy with occasional shipping delays, poor courier handling, and missing items discovered inside their delivered packages. A few people also reported frustrating communication breakdowns regarding stock availability, alongside extremely slow response times when trying to resolve order problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers praising great sound... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast delivery times, excellent... See more

Service

Consumers find service to be exceptionally positive, praising the prompt delivery times and great... See more

Order

Customers had ambiguous experiences with order, highlighting both very positive and frustrating interactions.... See more

Price

People report positive experiences with price, frequently highlighting affordable costs and the best deals... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Initially when I had my first return due to a faulty unit it went swimmingly. When I returned my second damaged unit the circus arrived and e mail and phone calls galore before a single person took ow... See more

Rated 4 out of 5 stars

Excellent service from car audio centre. Order arrived promptly and communication was excellent. Only concern was how the courier delivered item and tossed it over my gate. Fortunately it was well p... See more

Rated 5 out of 5 stars

I hesitate when I saw the numbers of negative reviews on Trust pilot, but decided to give it a try because of a discount code. Anyway, long story short. Goods was ordered on Wednesday 7am in the mor... See more

Rated 3 out of 5 stars

Snooper SMH-580VW 8" brought this mid feb 26 by end of march i sent it back under warranty, disc failure,with a disc still inside, six weeks later after having to ask for an update they returned a... See more


Company details

  1. Car Stereo Shop
  2. Car accessories shop
  3. Hi-fi shop

Written by the company

Car Audio Centre is the UK's leading car stereo retailer with stores nationwide, stocking over 3000 product lines. Use our Car Stereo fitting accessories finder if you're looking to replace your factory fitted car stereo and don't know where to start. As authorised dealers for all of the car stereo systems, speakers and car equipment on the site, we offer a unique service online and at 5 local stores in the UK. Our friendly, expert advice means that customers come back to Car Audio Centre time and time again. Install a dash cam to benefit from lower car insurance. Dash cams, in car cameras and accident cameras are highly useful to legally support you in the case of defending liability in the event of an incident.


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(1,964)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great selection and best priced.

After searching for a few different bits of car audio equipment, these guys were by far the best price I could find. Sometimes the cheapest price is not always the best experience, how ever I’m glad to say they didn’t let me down. Plenty of communication regards to tracking and delivery. Items arrived within the allotted time frame, safe and securely packaged. A great selection and best priced.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, my speaker was delivered very promptly and after sales enquiries with set up was very helpful. Definitely recommend them.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

I brought some in phase speakers and an…

I brought some in phase speakers and an underseat sub for a landrover project. Firstly for the price the quality is very impressive! The second thing that stood out was how quickly I received my order. Order to doorstep was a couple of days. Great to be updated through my order I would certainly use Car audio centre again 🙂

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to Mo who very friendly and…

Spoke to Mo who very friendly and helpful. He had a lot of knowledge about the installation of my radio and what parts are required to succeed in installing in my new vehicle.
The old radio proved not to be easy to exchange so he looked into the necessary parts, arranged the payment process and got them posted the same day.
Excellent service. Thank you.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

In my haste to process an order the stereo i ordered online was actually out of stock, I was contacted and informed of an upgrade unit that was available - difference in cost paid and still had it dispatched out for the following day

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Was a bit weary with some negative…

Was a bit weary with some negative reviews but bought a full set of pioneer speakers. Great speakers and price. I had a problem with the front ones being too small so sent them back. Got the new ones real quick and refund for smaller ones quickly too. Can’t fault them.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Car audio centre males sound dreams…

Car audio centre males sound dreams come true I bought all my equipment from them apart from my Orion hcca and custom box I spent not that much considering the sound o got I bought an in phase amp that powers the Orion hcca perfect I got a stinger 0 gauge wiring kit for 29.99 stinger is a great brand I did want a in phase 4 channel amp but they were out of stock so I got a juice amp for my door speakers for 80 pound in phase components speakers front and rear 80 pound each for a set of component speakers on a budget there great obviously not focal quality but definitely up there in quality I now can here the songs over the bass if you want great service affordable prices and fast delivery from dpd and a company that carers about there customers and passionate about sound systems and very nolegeable then go car audio centre they can even negotiate on a deal over the phone to get you the best deal they even use clear pay for finance even if your credit is crap clear pay will approve anyone just got to make a one payment at the beginning so if you struggling to buy it no problem I'm not leaving a review because I want you to buy I'm leaving a review because I'm a very happy customer many thanks car audio centre wish you was still in Northwood hills my nearest branch is south London now but you use DPD so I get it next day anyway lol

1 June 2026
Unprompted review

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