Initially when I had my first return due to a faulty unit it went swimmingly. When I returned my second damaged unit the circus arrived and e mail and phone calls galore before a single person took ow... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Car Audio Centre is the UK's leading car stereo retailer with stores nationwide, stocking over 3000 product lines. Use our Car Stereo fitting accessories finder if you're looking to replace your factory fitted car stereo and don't know where to start. As authorised dealers for all of the car stereo systems, speakers and car equipment on the site, we offer a unique service online and at 5 local stores in the UK. Our friendly, expert advice means that customers come back to Car Audio Centre time and time again. Install a dash cam to benefit from lower car insurance. Dash cams, in car cameras and accident cameras are highly useful to legally support you in the case of defending liability in the event of an incident.
Contact info
542 546 Mansfield road, Sherwood, Nottingham, NG5 2FR, Nottingham, United Kingdom
- 03303205050
- sales@caraudiocentre.co.uk
- www.caraudiocentre.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No free gift?
The delivery was excellent of the goods received, but there was no Bonus free gift included in the box, so I am knocking a star off for that reason. Its, and shame, because I wanted to know what the free gift was.
Selling items that are out of stock
Selling items that are out of stock, and being told it could be weeks if not months before its back in. Promptly cancelled the order, but still waiting for refund to appear in my account after being told 48hrs
Customer service doesnt fill me with confidence
To begin with there price promise means nothing, you ring to ask them to match a price and they say its out of stock to prevent them having to honour their promise, even though it is in stock and allows you to place the order online amd pay, then 2nd time i rang after receiving my order i needed some help with a small issue but abruptly told its a professional job to fit a head unit when its only a case of plugging in the iso which i did, i only needed to clarify a few details of extra wiring, but i could tell instantly the bloke i was speaking with had no intention of helping, just kept saying its a job for a professional, customer service is appauling only getting 2 stars because my headunit was delivered quickly, god help if my unit ever developes an issue 😟
Second time customer of Car Audio Center
Good service, good communication, quick delivery. Have not installed the product yet, so I can't review that yet. But packaged well. 👍
Delighted with purchase
Delighted with purchase, was great value, arrived next day and communication was excellent., Highly recommended
Items posted quickly and radio fitted…
Items posted quickly and radio fitted professionally by Leon at Nottingham shop so far road angel radio working fine
Car Audio Centre sent filthy product
I received a package of speakers from Car Audio Centre that were not sealed. The box had obviously been opened as the drivers were full of dust and there was even some dried foliage in there. The package the tweeters in had been crushed and punctured, luckily not harming the cones. I had no choice but to fit them that day. I sent in photographs as customer services advised, but they were very unhelpful and did not offer any refund for the time it took me to clean them before installation. I will not be using Car Audio Centre again.
Car Audio Systems SPC-108T6
Purchased the
Alpine Car Audio Systems SPC-108T6 for my T6.
These were by far the best price around with quick delivery.
Would recommend to anyone.
Very easy shopping on the website
Very easy shopping on the website, lots to choose from at very reasonable prices, if your not sure if a particular item is what your looking for you can always ask and they will help you out or suggest something more suitable to your application.
all round excellent service and product
Ordered the speakers and then they…
Ordered the speakers and then they reduced the price not happy
Great product and service
Out of stock !!!!
I ordered a radio and after a week I had heard nothing so called to see what the hold up was, I was told it was on back order, not good business there!!! If it was out of stock it should have said so on Web site
The Item was perfect and fitted well…
The Item was perfect and fitted well into my BMW I3 very easily. Delivered in the time range but was not told when item was posted and could not be tracked. A minor matter but it did say in the order that this service was provided. Never mind I am delighted with the product.
Regards Barry.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








