Care1 Reviews 

After my phone failed twice to update, and then froze during an attempted factory restore, I made an appointment at Care1 in Copenhagen via the Apple website and got an appointment at opening time the next morning. The technician offered to look at the phone right away if I had a moment to wait, and I was on my way out the door with a updated iPhone in under 20 minutes – and paid much, MUCH less than expected for that kind of express service!

It was an extremely stressful 24 hours for me, and the loss of my phone was going to be the straw that broke the camel's back...but these fellas saved my bacon. I had another good experience with them (which I didn't review) in summer 2019, and so I will definitely stick with them from now on.

I received my phone from a service in Berlin with a new display. Damage information factory defect. In Copenhagen in Care1 they told me that the phone had contact with water and I have to pay several thousand. A specialist from Berlin stated that i can't assess the damage without disassembling the phone and tried to fool me in Copenhagen. Better change your name to Scammer1.
Do not use their service, good my advice.

Fast service, and super satisfied with it.

The worst service ever. I delivered my Samsung with broken screen on 26.05. They said that reparation can take around 2 weeks because of COVDId -19. Today is 26.06 and i still did not get my mobil. I was calling to them every week and every week they had some excuse - firs insurance company should approve the case, i was contacting insurance company and everything was ok with them. I got selv risiko money back from my insurance company, because of the bad service in Care1, and i still dont have my phone. I called to them today an i got info that my phone is waiting for me, but when I came there , they said that my phone is not there and will be ready tomorrow. I think is not only me, because while I was waiting for my answer there was really angry men, who also had a bad service with his computer. If you want to get you phone or computer get fixed fast, dont choose this company

headline: Worst service ever ... again...Missing parts?
Honestly, you don't even deserve to be called a service shop.
If i had an option to set in 0 stars i would have.

In April i sent my mobile for a repair of a broken screen-standard fix, after 18 days i get it back with a message it is fixed and it passed all tests. But the screen was not fixed .. camera not working and the flash is not working also... that was the first time. Again i sent the phone back to repair and a long prosses started again from may all the way till 4th of June. i got a message again that my mobile is fixed and i should pick it up... or was it ?

So i pick up my device , seems ok .. but one question .. how the hell do you send it back WITHOUT THE SIMCARD-TRAY ?? i mean what kind of amateurs do you have working for you?you cant set all the parts back again where you took them out...W T F.

The telia shoop personnel stood there shocked! He did not know what to say other than he is sorry to have you as a service provider.
Man !!I have seen street stands fix mobile phones better and more efficient than you are trying to be.

And whats more arrogant ,when telia shop calls you you do not answer directly and after 2 days i get a message that the workshop will send a new sim-tray. So because of your poor/worst service i was without a device for 2 months!!

You don't even deserve to be called a service shop.
If i had an option to set in 0 star i would have.

Super service :) Venlige ekspedienter :) #Powergørdetgodt!!!

Supper godt -;)

top dawg reparation

Because my phone had previously been repaired at an authorized repair shop that wasn't them, they refused to fix the phone under warranty. They don't know what is wrong with the phone but they know it will cost 1600dkk. That means they just want to replace a part that doesn't need replacing.

The reply below is complete garbage. I watched them unbox the original apple screen. Go to youtube and see all the times that Apply refuses to repair under warranty when a simple fix is all that is needed. Simply incompetent.

Complete amateurs! If they can't find the real reason a gadget is not working, they claim they found "liquids" in the unit. And this is a recurring solution for them. On my last "adventure" with them, they forgot to let me know that the "diagnose" for the phone is not payed. If I wouldn't have contact them, the phone would have probably still be at their "repair shop". The phone came without being reset to factory settings, and despite them saying it would be send at my address, it was sent to the shop where I delivered it for repair. Totally unprofessional!

faster service and they update from time to time..