Car Hire Cornwall Reviews 31

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Brilliant service from the 3 lovely very helpful people who own this company. Would highly recommend and not hesitate to use them again in Newquay. We felt valued as customers. Thank you.

Company replied

Rated 5 out of 5 stars

I would highly recommend this family run company. A professional, helpful and friendly service, with many years experience working in the industry. No CDW or hidden costs with a maximum excess of £100... See more

Company replied

Rated 1 out of 5 stars

This company over promises and under delivers. They have ruined a short break in Cornwall by not being able to accommodate a train cancellation and the resulting 90 minute delay in arrival time at the... See more

Rated 5 out of 5 stars

Outstanding experience with this car rental company. Alan arranged to meet us at the train station which was a huge help after 24 hours of travel from Canada. The car was in excellent shape, and the m... See more

Company replied

Company details

  1. Car rental company
  2. Car rental service

Written by the company

Car Hire Cornwall offers the best value, and budget vehicle hire throughout Cornwall. Book with us for 6 or 7 seater people carriers, and other vehicles.


Contact info

3.8

Great

TrustScore 4 out of 5

31 reviews

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Rated 5 out of 5 stars

Brilliant service

Brilliant service from the 3 lovely very helpful people who own this company. Would highly recommend and not hesitate to use them again in Newquay. We felt valued as customers. Thank you.

13 May 2025
Unprompted review
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Reply from Car Hire Cornwall

thank you kindly for your review! we really hope we get to see you again soon! thank you again for your hire :)

Rated 1 out of 5 stars

This company over promises and under…

This company over promises and under delivers. They have ruined a short break in Cornwall by not being able to accommodate a train cancellation and the resulting 90 minute delay in arrival time at the station where the vehicle was booked for collection. Their website does not indicate that they cannot/will not cope with minor train delays and the attitude of the company proprietor was both unhelpful and unpleasant.

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with this company

Brilliant experience with this company. Really great service from Alan who met us at our hotel and even gave us a lift back there when we returned the car.
Alan is so helpful and has great local knowledge. Prices are very reasonable and they make everything so easy. Highly recommend.

28 September 2024
Unprompted review
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Reply from Car Hire Cornwall

Helen, we are glad your experience with us was a good one! I'm sure alan let you know about the best pasty spots! Thank you for your kind review.

Rated 5 out of 5 stars

Highly recommend this company

I would highly recommend this family run company. A professional, helpful and friendly service, with many years experience working in the industry. No CDW or hidden costs with a maximum excess of £100...you can't say fairer than that. They were flexible when our plans changed slightly which we really appreciated. The Nissan Note car was about 5 years old, in good working order and I felt much more relaxed driving a slightly older car round some of the smaller roads in Cornwall, than a new car. I would definitely use this company again, in fact, I wouldn't bother looking at any other companies. Keep up the good work Alan, Linda and Callum. With grateful thanks, Christine

6 May 2024
Unprompted review
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Reply from Car Hire Cornwall

Christine,

thank you for your lovely review!

Callum

Rated 3 out of 5 stars

It was okay, but old and tired.

It was okay, and drop-off and pick-up were bonuses. However, that is their only USP, and I would have sacrificed the pickup/drop-off for a newer vehicle.

The cars are extremely old, 15 years old in my case and didn't come with anything you'd usually expect with a rental.

I was on a long journey; carplay, Bluetooth, and a few gadgets would have been welcome.

I would understand if this were significantly cheaper than new vehicles offered by other companies, but it really isn't that much cheaper.

Holidaymakers are the target market, but still, not being able to connect to your phone is still about crap!

You can use adapters, sure, and find a way around it. The staff is friendly and helpful; they got me out of a hole.

But still, I was disappointed with the standard of the vehicle for the price I paid.

If I had a 10-day rental, I could have purchased the same vehicle.

18 November 2023
Unprompted review
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Reply from Car Hire Cornwall

Nicholas thank you for your custom and taking the time to review our service. Even after 30 years running second hand cars with over an 80% return trade we are always trying to improve and reviews from valued customers gives us that opportunity. Please rest assured we have taken on board your comments for future modifications and upgrades. Have a nice Christmas, best regards The Hosie Family

Rated 5 out of 5 stars

Operates on Sundays - great!

I used Cornwall car hire August 2023 because my flight arrived in Newquay on a Sunday when the well-known companies do not offer a service. I was very pleased with both the car and the helpfulness of the staff. All went well - no problems or issues. Yes I would use this company again any day of the week

13 August 2023
Unprompted review
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Reply from Car Hire Cornwall

Alison, thank you for taking the time to review us, hopefully we see you again!

Rated 5 out of 5 stars

Car hire in Cornwall

Very easy pick up and return. Competitive rates and really helpful staff. Second time using this company and when next in Cornwall will use again. Thanks, Denise

18 September 2023
Unprompted review
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Reply from Car Hire Cornwall

Denise, its been a pleasure dealing with you the last couple of years. We look forward to the next time!

thank you

Callum

Rated 5 out of 5 stars

Great family company, nothing too much trouble

Great family company. Brilliant communication, took our several schedule changes in their stride, and were at the airport at 7 o'clock on a Sunday morning to meet us. Lovely little car for Cornish lanes. Highly recommended.

5 May 2023
Unprompted review
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Reply from Car Hire Cornwall

Graham, thank you for your kind review, we are happy to of been able to accommodate your requirements and look forward to meeting you again!

Rated 5 out of 5 stars

Alan was brilliant

Alan was brilliant, promptly replied to my emails, met us at the airport . Great little car that took us all around Cornwall two weeks ago. The vehicle was immaculate, great little runner. Costs were exceptionally reasonable. Will definitely be using Alan and the team next year

3 August 2022
Unprompted review
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Reply from Car Hire Cornwall

Andrea, thank you for your hire and your lovely review! We look forward to seeing you again!

Rated 5 out of 5 stars

Cornwall care hire at Newquay airport.

Please try Cornwall care hire At Newquay Airport for car hire. Local firm who go the extra mile for customers and much cheaper than Europcar and Herz.
Less hassle and cars are up to date and clean.
Try this Company out.
We used them on 27/6/22 to 30/6/22.
Easy to work with company and Patricia was brilliant.
Dave McC

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Alan and Callum were so helpful and friendly. I had a great time driving around Cornwall in a lovely little Nissan of theirs. Very reasonably priced, lovely friendly company- will definitely be a return customer.

25 June 2022
Unprompted review
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Reply from Car Hire Cornwall

Kendra, we are glad you enjoyed the use of our Nissan! Its always a great feeling for us to recieve such wonderful feedback. Thank you Callum

Rated 5 out of 5 stars

Excellent service

Excellent service, car was waiting at Bodmin on time. Really easy pick up, everything was explained and clear. The return procedure couldn't have been easier. Will definitely use again. Thank you.

23 April 2022
Unprompted review
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Reply from Car Hire Cornwall

Colin, thank you for your 5* review! we look forward to being able to accommodate you in the future!

Thank you

Callum

Rated 5 out of 5 stars

Perfect car

Perfect car, just what we needed, excellent value, Alan & Callum were really helpful. Can't sing their praises enough. Good job ⭐⭐⭐⭐⭐

8 March 2022
Unprompted review
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Reply from Car Hire Cornwall

Heavenly,

thank you for your review, it was a pleasure to meet you and I'm glad the car was suitable!

Thank you

Callum

Rated 5 out of 5 stars

Excellent service I would highly…

Excellent service I would highly recommend car hire Cornwall. Alan and the team provide a service that is of the highest quality. From first enquiring to returning the car the whole service was faultless. Many thanks

8 March 2022
Unprompted review
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Reply from Car Hire Cornwall

Bridgette,

Thank you for your kind words! it brings us great pleasure to know we can provide a service that is suitable for all our customers!

Thank you

Callum

Rated 5 out of 5 stars

Outstanding experience with this car rental

Outstanding experience with this car rental company. Alan arranged to meet us at the train station which was a huge help after 24 hours of travel from Canada. The car was in excellent shape, and the minor scratches meant that we could relax (somewhat!) driving the narrow Cornish roads. Alan answered many questions beforehand that really helped put me at ease with all the logistics of travel and connecting. The price was excellent and I appreciated the trust extended to let us leave the car at the train station early in the morning allowing us to easily make our transfer to the next leg of the journey.

14 January 2022
Unprompted review
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Reply from Car Hire Cornwall

Nancy and Tye thank you for your custom and your kind words stay safe regards Alan

Rated 5 out of 5 stars

The perfect car hire…

Would love to give this company more than 5 stars.
They delivered the car to the campsite for us. They were also fantastic when I unwittingly thought I had an extra day!
Great prices, fantastic cars and communication from Cornwall Car Hire. Thank you so much. I hope you will let us hire a car again next year :)

24 September 2021
Unprompted review
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Reply from Car Hire Cornwall

Lesley a pleasure doing business with you, stay safe and we will hopefully see you again best regards Alan

Rated 5 out of 5 stars

Brilliant service and value for money

Brilliant service and value for money. Even fitted us in last minute for extra day thanks Alan and team

27 August 2021
Unprompted review
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Reply from Car Hire Cornwall

Mark, thank you for your custom hope your camper van made it home safely regards Alan

Rated 5 out of 5 stars

Very helpful from start to finish

Very helpful from start to finish, delivery was on time and informed us when they would be collecting the car.

20 July 2021
Unprompted review
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Reply from Car Hire Cornwall

Glyn thank you for your custom, stay safe and we will hopefully see you next year best regards Alan

Rated 5 out of 5 stars

Such Service

Had to cancel at very short notice and they were so gracious & accomodating.
The booking process they assisted us with to overcome issues with our limited computer skills.
Without doubt the nicest of businesses: If only this Country had more such as them.

1 June 2021
Unprompted review
Car Hire Cornwall logo

Reply from Car Hire Cornwall

Thank you for your kind words, in these strange times the least we can do is help each other

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