Excellent communication from start to finish. My hairdryer was a gift and on opening it up I found the nozzle was missing. I got in touch and Holly was very quick to respond. Advising the nozzle was... See more
Company replied
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See what reviewers are saying
My Carmen hair straighteners were a gift I had trouble registering for the extra2year guarantee. I contacted Diane at customer service and she sorted it out for me straight away. Thank you Diane 😊... See more
Company replied
I'm not sure where these 5 star reviews for customer service are coming from. As other reviewers have said it seems impossible to get a response so the warranty is worthless. One product (rechargea... See more
Company replied
I purchased a hairdryer a few days ago and their was no nozzle in the box, and as it was the last one in the shop I thought I’d email Carmen directly to ask come they send one out, Absolutely first cl... See more
Company replied
4.0
Great
21 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Not exactly worth writing home about …
Bought a rechargeable hot water bottle at Morrisons Warrington last February (it's now 5th October) .
Anyway I've obviously not used this product for probably six months.
So in theory I've got about six weeks use of it . Now it doesn't work.
I'm not happy at all.
5 October 2022
Unprompted review
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