Another amazing Kit from Caroline Hirons. The kits are so well thought through, every product is added with purpose. Whilst the individual items are high end and live to be expensive when purchase... See more
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Great products. I'm a big fan of the skin rocks moisturiser, really look forward to trying the rich version. I am new to the retinoid products but look forward to trying both 1 and 2. The bookend... See more
As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the... See more
Company replied
Caroline Hirons is the goddess of skin care. Her products are amazing and her kits always contain brilliant products saving you so much money. So recommend this fabulous company 👏🏻
Company details
Written by the company
A globally qualified advanced aesthetician, Caroline has over 37 years of experience in retail, including 25 years in skincare, consulting and advising for retailers and brands in the skincare industry. Since starting her blog in 2010, Caroline's no-nonsense approach on what you need and don't need to put on your skin has led her to be named 'The Skincare Queen' by her millions of followers around the world. Her book, Skincare, is the UK’s bestselling beauty book of all time and it won the British Book Awards Non-Fiction Lifestyle Book of the Year 2021. Caroline believes the future of beauty relies on science and education. She wants to dispel ingredient myths, clarify what products do and don’t do, and generally empower people to become experts in looking after their skin.
Contact info
United Kingdom
- store@carolinehirons.com
- www.carolinehirons.com
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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The Best At Skincare
Great products that I am enjoying using from a skincare expert I trust implicitly.
1 June 2024
Reply from carolinehirons.com
Hello Rebecca, It's fabulous to hear you are enjoying The Travel Kit! Thank you for taking the time to provide your feedback. Lucy, Team CH.
I was excited to receive my spring kit…
I was excited to receive my spring kit as this was my first kit ordered. I have not been disappointed and love all the products. Thank you.
17 April 2024
Reply from carolinehirons.com
Thank you so much for your great review Helen - It's brilliant to hear your first Kit purchase was a huge success, we hope you will enjoy further Kits 💛 Lucy, Team CH.
Reply from carolinehirons.com
Thank you for taking the time to leave a 5 star review Beverley, we appreciate you! Lucy, Team CH.
Excellent fast delivery
Excellent fast delivery
Easy to follow ordering
Great ordering updates
18 April 2024
Reply from carolinehirons.com
Hello Jacqui, Great to hear your experience shopping at carolinehirons.com is worthy of a 5 star review! Team CH.
Love Caroline Hirons kits amazing value…
Love Caroline Hirons kits amazing value superb results . And she is my fav skincare icon. ❤️
22 April 2024
Reply from carolinehirons.com
Thank you so much for your kind review Karen, we are delighted that you are enjoying another CH Kit! Lucy, Team CH.
Fast delivery Fab products Win Win x
18 April 2024
Reply from carolinehirons.com
We love your review feedback Eleanor, great that you enjoy the products in a CH Kit. Team CH.
As ever great kit prompt delivery
As ever great kit prompt delivery. What more can I say
11 April 2024
Reply from carolinehirons.com
Short and sweet feedback Jenni - thank you so much! Team CH.
It's all about the moisture..
All the products in the kit as new to me. I've started using the face moisturiser which it fantastic on my combination skin, as it leaves the dry areas really hydrated. I've not used the other items yet, but plan to do so this week. I've only given 4 stars, due to an issue with the postal service the kit was delayed. However, the SR customer service were great in rectifying this and keeping me informed.
25 April 2024
Reply from carolinehirons.com
Thank you for your feedback Donna, we are delighted to hear your experience with Team CH was positive, we can't to hear what your skin thinks of these products! Lucy, Team CH.
Reply from carolinehirons.com
Great to hear delivery was so quick to you in Europe Billy! We hope your skin loved your Kits! Team CH.
Excellent products and great value
10 April 2024
Reply from carolinehirons.com
Thank you for your 5 star review, we hope your skin LOVED The Spring Clean Kit! Lucy, Team CH.
Best of the best!
Love. Love. Love. Always best value kits full of amazing products and fast delivery!
10 April 2024
Great app
Great app, so much info. Really helpful to have the links to purchase items on there.
10 April 2024
Fast shipping!
As someone who isn’t based in the UK, I would have to say the shipping is fantastic. I received my order in 5 days! Packing is great also.
11 April 2024
Amazingly efficient service and fabulous products
As always the perennial vat problem with import from the UK was dear with so so smoothly. Products are fabulous and everything arrived really quickly and safely.
11 April 2024
Service is always 5 star
Service is always 5 star. From the curated kits, to the customer service (which thankfully I've only ever had to contact once).
10 April 2024
Information sharing in relation to…
Information sharing in relation to product/s. Ease of ordering on website, quick receipt of products.
10 April 2024
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