Greenville Carpet One Floor & Home Reviews 

11
•
TrustScore 3.5 out of 5

3.3

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Company details

  1. Flooring contractor
  2. also in
  3. Handyman

Information provided by various external sources

Whether for your home or business, we have a professional staff dedicated to helping you find the floor solutions that will work for you. We offer a large selection of carpet, hardwood, laminate, ceramic tile, stone, vinyl, window treatments and area rugs. We offer our exclusive Healthier Living Carpet Installation System designed to prevent and reduce duture instances of allergens, mold, mildew, bacteria, microorganisms, dust, mites and pollens. Most products we sell and install are covered by the industry's only written promise of our guarantee to you that if you don't love your new floor, we'll replace it for free. That is the Beautiful Guarantee. Come visit our 5,500-square-foot showroom at 226 Pelham Davis Circle in Greenville, SC.


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3.3

Average

TrustScore 3.5 out of 5

11 reviews

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1-star

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3.3

All reviews

(11)

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Rated 3 out of 5 stars

first rate provider with fair price

first rate provider with fair price. Have used it for numerous years wonderful high-quality. quite recommended

6 January 2021
Unprompted review
Greenville Carpet One Floor & Home logo

Reply from Greenville Carpet One Floor & Home

We looked extensively through our system and unfortunately have no record of you visiting our store. We believe this review was left in error, we ask that you please remove it so it doesn’t impact our business rating. Thank you!

Rated 4 out of 5 stars

Great service

Great service! The installers were on time and the installation was a breeze!

5 August 2018
Unprompted review
Greenville Carpet One Floor & Home logo

Reply from Greenville Carpet One Floor & Home

Thank you for the kind words, we hope you enjoy your new installation for many years to come.

Rated 5 out of 5 stars

Kitchen Flooring

We purchased Armstrong Verostone tile for our kitchen remodel. It looks just like ceramic tile, even grouted. But is not hard and easy to clean. The installer was very professional and did a beautiful job. He even finished the install on a Sunday so we would have our kitchen back.

2 July 2018
Unprompted review
Greenville Carpet One Floor & Home logo

Reply from Greenville Carpet One Floor & Home

Hi Ken, Thanks for taking the time to leave this review. We are happy to hear that your enjoyed working with us and love the end result. Enjoy your new kitchen! We hope to work with you again.

Rated 5 out of 5 stars

Great company to work with

Great company to work with. Very professional and exceeded our expectations.

2 July 2018
Unprompted review
Greenville Carpet One Floor & Home logo

Reply from Greenville Carpet One Floor & Home

Hi Stephen, Thanks for the kind words. Please let us know if you need anything else.

Rated 2 out of 5 stars

Poor installation experience

Setting up service and picking out the materials was very easy. However, the contracted installers had a difficult time performing the job. It took several visits and 2 months after the initial install for it to be completed. Mix-matched colors, broken light fixtures, and late to service times were the problems I encountered. I will not use Carpet One again nor would I recommend it.

2 July 2018
Unprompted review
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Reply from Greenville Carpet One Floor & Home

Mr. Brooks, We appreciate your honest feedback and apologize for the inconveniences with scheduling which ultimately resulted in unforeseen delays with your project. Our lead sales member has tried to connect with you to rectify the issues that we can and we hope to be of further service in any way possible. Please give us a call at (864)281-0006 if you would like to discuss the situation further. We hope to hear from you soon.

Rated 5 out of 5 stars

Great company for all flooring needs!!

Courteous, efficient, professional service. Chip Pringle is knowledgeable about the products and gives good information. Quality workmanship and careful installation. Have recommended this company to friends.

12 June 2018
Unprompted review
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Reply from Greenville Carpet One Floor & Home

Thank you for the kind words and recommendation, Betty! We're so glad to hear that Chip was a big help for you with your flooring needs. We hope you enjoy the new flooring for many years to come. Thank you again.

Rated 5 out of 5 stars

Great Carpet

Great Carpet at Great Prices. Alot less than Home Depot or Lowe's and High Quality. Padding was included.

25 March 2017
Unprompted review
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Reply from Greenville Carpet One Floor & Home

We appreciate the feedback, Cheryl. We hope you enjoy your new floors!

Rated 5 out of 5 stars

Best carpet store in town!

Beautiful carpet. Superior service and installation.

20 January 2017
Unprompted review
Greenville Carpet One Floor & Home logo

Reply from Greenville Carpet One Floor & Home

Ralph, we really appreciate your review. We're glad to hear you had an excellent experience with our store.

Rated 4 out of 5 stars

Carpet One has good people, and great pricing.

Our experience with with Greenville Carpet One was mostly positive. I would have preferred better communications from staff via email or text messages to respond quicker to questions and concerns. But product was good and overall good experince.

19 January 2017
Unprompted review
Greenville Carpet One Floor & Home logo

Reply from Greenville Carpet One Floor & Home

Hi Jeremy, we're glad to hear that you were happy with the finished product. We are always looking for ways to improve our services and we'd be happy to speak with you further about your experience. Please feel free to give us a call at 864-281-0006. Thank you!

Rated 5 out of 5 stars

new flooring

Jay Ingles was great to work with. He is very knowledgeable and very
easy to work with. He kept the schedule we discussed and the installation
of the carpet and hardwood is very good. I would definitely use again.

16 October 2016
Unprompted review
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Reply from Greenville Carpet One Floor & Home

Thank you for your review. Carpet One strives to make every customer satisfied. Please let us know if we can be of further assistance.
Again Thank You
Greenville Carpet One

Rated 3 out of 5 stars

Under par installers

The owners were great but the installers were not easy to work with. Even though they came backed and fixed things after I complained, I'm sure there are better installers. Holes were left in my walls, my trim was messed up it was just a messy job. Make sure you ask for their best installers.

12 October 2016
Unprompted review
Greenville Carpet One Floor & Home logo

Reply from Greenville Carpet One Floor & Home

Hi there, thanks so much for taking time to leave us your honest feedback. While we're happy to hear that you are pleased with the owners, we always strive to provide the best service possible from start to finish. If you have any additional questions or concerns you'd like to discuss further, please give us a call at (864)281-0006.
Thank you

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