Today we went to carpet right in cookstown northern ireland store, From the minute we walked in we felt comfortable dealing with Philip. He was professional and an expert at his job
Company replied
Location
Switch locationUnit 3 Station Square Retail Park, BT80 8PA Cookstown, County Tyrone, GB
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Ordered a carpet and it took many more weeks to deliver than advised…but…the service we’ve received has been very good throughout, with plenty of communication explaining the delays. Paddy, the fit... See more
Company replied
Philip, the salesman, in Cookstown was excellent. Very informative. Didn’t feel pressurised in any way. Quite a pleasant, young man. I will definitely go back to Philip in Cookstown when we’re doing u... See more
Company replied
Philip & Andrew the Manager we’re very helpful in planning & advising the choice for our new home . Highly recommend visiting this store lovely range of carpets
Company replied
Company details
- Flooring contractor
- Bedroom furniture shop
- Carpet Retail Shop
- Flooring Shop
- Home Furniture Shop
- Interior designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Unit 3 Station Square Retail Park, BT80 8PA, Cookstown, County Tyrone, United Kingdom
4.4
Excellent
45 reviews
Hasn’t replied to negative reviews
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Philip - Cookstown Store
Today we went to carpet right in cookstown northern ireland store, From the minute we walked in we felt comfortable dealing with Philip. He was professional and an expert at his job
7 January 2024
Unprompted review
Reply from Carpetright Limited - Cookstown
Hi Charlie,
Pleased to hear how helpful and professional Phillip was for you.
Thank you for your review.
Regards
Dean
Avoid shopping here
There was 1 member of staff in the whole store, took 1 1/2 hours to get 2 bits of carpet cut. Member of staff wasn't fit to do the job alone an I had to help out even though I had my 1 year old son. Wouldn't shop in this store again. An hour and half of my life I will never get back.
22 November 2023
Reply from Carpetright Limited - Cookstown
Hi Shane,
We are sorry to hear this, we will investigate this and have someone contact you as soon as possible to discuss
Regards,
Amalia
Good service
18 November 2023
Reply from Carpetright Limited - Cookstown
Hi John,
Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean
Excellence service from staff.
2 November 2023
Reply from Carpetright Limited - Cookstown
Hi Teresa,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Fitted by the best
Ordered a carpet and it took many more weeks to deliver than advised…but…the service we’ve received has been very good throughout, with plenty of communication explaining the delays.
Paddy, the fitter was exceptional. Great communication to arrange delivery and fit. Extremely professional and took his time to protect inbuilt units. Clean and tidy worker and left zero mess taking all offcuts away for disposal, even hoovered before he left. 100% happy to recommend.
11 October 2023
Unprompted review
Reply from Carpetright Limited - Cookstown
Hi Andrew,
Pleased to hear about the experience you have had in store and the exceptional job Paddy has done for you with the fitting.
Thank you for your review.
Regards
Dean
Staff member was extremely helpful
Staff member was extremely helpful, very knowledgeable and displayed great customer service skills. I would definitely return to the store.
1 October 2023
Reply from Carpetright Limited - Cookstown
Hi Mich,
Great to hear the team in Cookstown were able to pass on their knowledge on this occasion, and provide a good service. Thank you for taking the time to leave a review, and we look forward to seeing you again in the future.
Kind Regards,
Samuel
The fella who served me was very helpful
1 October 2023
Reply from Carpetright Limited - Cookstown
Hi John,
Great to hear the colleague in Cookstown were able to help on this occasion, thank you for taking the time to leave a review.
Kind Regards,
Samuel
Brilliant efficient service from philip…
Brilliant efficient service from philip and Co, would highly recommend
4 September 2023
Reply from Carpetright Limited - Cookstown
Hi,
Very pleased to hear about the brilliant service you have had from Phillip and the team.
Thank you for your review.
Regards
Dean
Philip Cookstown
Philip, the salesman, in Cookstown was excellent. Very informative. Didn’t feel pressurised in any way. Quite a pleasant, young man. I will definitely go back to Philip in Cookstown when we’re doing up the other rooms!
4 September 2023
Reply from Carpetright Limited - Cookstown
Hi Siobhan,
Very pleased to hear about the excellent service you have had from Philip.
Thank you for your review.
Regards
Dean
Great experience
Great experience, really good deal and I'm very excited for my new carpet
22 August 2023
Reply from Carpetright Limited - Cookstown
Hi Lara,
Pleased to hear about the great experience you have had and the good deal with your order.
Thank you for your review.
Regards
Dean
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff, couldn't have been better. Everything thoroughly explained and no stone left unturned. Would be happy to recommend.
2 August 2023
Reply from Carpetright Limited - Cookstown
Hi Michael,
Pleased to hear how helpful and knowledgeable our team were for you.
Thank you for your review and recommendation.
Regards,
Amalia
This company is a complete rip off I…
This company is a complete rip off I waited for over 2 months and still not received the carpet I ordered. Need to get my FULL REFUND
28 June 2023
Reply from Carpetright Limited - Cookstown
Hi Leanna,
I am sorry to hear this, I will investigate this and have someone contact you as soon as possible.
Regards,
Amalia
Andrew was extremely knowledgeable in…
Andrew was extremely knowledgeable in helping me choose the best carpet for my house, he organised delivery and arranged the fitting for me as well.
Very good service
28 June 2023
Reply from Carpetright Limited - Cookstown
Hi Colly,
I am really pleased to hear how helpful Andrew was throughout your sales process.
Thankyou for your review.
Kind regards
Gemma
Great service and staff
Andrew was excellent sorting out just what we needed. Great service, very happy.
21 June 2023
Unprompted review
Reply from Carpetright Limited - Cookstown
Hi Jen,
Pleased to hear about the great service that you received from Andrew.
Thank you for your review.
Regards,
Amalia
Great service thank you so much 😊
1 June 2023
Unprompted review
Reply from Carpetright Limited - Cookstown
Hi,
Thank you for your positive review. I am pleased to hear that our Cookstown store provided you with great service.
Kind regards,
Demi
Reply from Carpetright Limited - Cookstown
Hi Lynette,
Pleased to hear about the helpful service you have had from the team.
Thank you for your review.
Regards
Dean
Philip was our customer advisor and he…
Philip was our customer advisor and he was absolutely amazing!!!
Took time to explain the process of delivery, product quality, measurements!!!
Great job, would buy again!!
19 May 2023
Reply from Carpetright Limited - Cookstown
Hi Vera,
Very pleased to hear about the amazing service you have had from Phillip.
Thank you for your review.
Regards
Dean
Philip & Andrew the Manager we’re very…
Philip & Andrew the Manager we’re very helpful in planning & advising the choice for our new home . Highly recommend visiting this store lovely range of carpets
22 April 2023
Unprompted review
Reply from Carpetright Limited - Cookstown
Hi Donna,
Pleased to hear how helpful Phillip and Andrew were for you.
Thank you for your review and recommendation.
Regards,
Amalia
We dropped into the Cookstown branch…
We dropped into the Cookstown branch looking for vinyl. The staff were very friendly, helpful and courteous.
20 April 2023
Reply from Carpetright Limited - Cookstown
Hi Peter,
Very pleased to hear how helpful and friendly the service was for you.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Cookstown
Hi Clinton,
Very pleased to hear about the quick and efficient service you have had.
Thank you for your review.
Regards
Dean
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