The friendly Elgin staff gave me time to browse and the manager could not have been more helpful in guiding me to exactly what I wanted, a high quality hardwearing carpet for a living room. The date f... See more
Company replied
Location
Switch locationSpringfield Retail Park, Edgar Road, IV30 6WQ Elgin, Moray, GB
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See what reviewers are saying
Very good product (vinyl floor covering for bathroom) well priced and no delays. Excellent, helpful staff, in store and home visit, and the fitters did a perfect job - clean, careful, accurate, arriv... See more
Company replied
Really helpful guys in the Elgin store! Shannon could not come out to do the measure as she was on holiday that weekend so they arranged for someone to come from Inverness… no surprises the person p... See more
Company replied
Exemplary customer service. I walked in with a swatch of carpet asking for something similar in colour and style. Although not on display they had the exact same carpet. Happy Days. After procrastinat... See more
Company replied
Company details
- Flooring contractor
- Bedroom furniture shop
- Carpet Retail Shop
- Flooring Shop
- Home Furniture Shop
- Interior designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Springfield Retail Park, Edgar Road, IV30 6WQ, Elgin, Moray, United Kingdom
4.9
Excellent
196 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Personal service and a high quality bargain
The friendly Elgin staff gave me time to browse and the manager could not have been more helpful in guiding me to exactly what I wanted, a high quality hardwearing carpet for a living room. The date for fitting the carpet and new underlay was easily sorted. Thanks as usual!
27 June 2024
Reply from Carpetright Limited - Elgin
Hi Caroline,
Pleased to hear about the friendly service you have had from the team.
Thank you for your review.
Regards
Dean
Very helpful and not pushy at all
Very helpful and not pushy at all. Very polite and cheerful.
30 June 2024
Reply from Carpetright Limited - Elgin
Hi Marlene,
Pleased to hear about the helpful and polite service you have had.
Thank you for your review.
Regards
Dean
Quick and friendly
7 June 2024
Reply from Carpetright Limited - Elgin
Hi Maureen,
Pleased to hear about the quick and friendly service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Elgin
Hi Kevin,
Pleased to hear about the fast and efficient service you have had.
Thank you for your review.
Regards
Dean
Knows about her job and is confident young lady
The young lady who served us was very helpful.
She explained about the order to us,
30 May 2024
Reply from Carpetright Limited - Elgin
Hello,
Thank you for your review. I am pleased to hear our Elgin branch were able to meet your expectations.
Kind regards,
Abbie
Very good product (vinyl floor covering…
Very good product (vinyl floor covering for bathroom) well priced and no delays. Excellent, helpful staff, in store and home visit, and the fitters did a perfect job - clean, careful, accurate, arrived on time and very polite. Would use again and recommend to friends.
15 April 2024
Reply from Carpetright Limited - Elgin
Hi Cathryn,
Pleased to hear about the excellent service you have had and the great job the fitters have done for you.
Thank you for your review.
Regards
Dean
Very helpful staff
Very helpful staff, especially Carol.
I changed my mind about carpet colour and it was no problem for them to change.
Also, thanks to Shannon for measuring and Connor, the Manager
17 May 2024
Reply from Carpetright Limited - Elgin
Hi Evelyn,
Pleased to hear how helpful Carol was for you
Thank you for your review
Regards,
Amalia
Salesman was very helpful and answered…
Salesman was very helpful and answered all our questions clearly. He explained everything about the charges so we were in no doubt about what we were paying for.
10 May 2024
Reply from Carpetright Limited - Elgin
Hi Susan,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Elgin
Hi,
Pleased to hear about the helpful service you have had and the good quality and prices you have found with us.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Elgin
Hi Allan,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Elgin
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Excellent good experience salesman knew…
Excellent good experience salesman knew exactly what we wanted
21 April 2024
Reply from Carpetright Limited - Elgin
Hi Ritchie,
Pleased to hear about the excellent experience you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Elgin
Hi Stewart,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Informative & friendly
14 April 2024
Reply from Carpetright Limited - Elgin
Hi Moira,
Pleased to hear about the friendly and informative service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Elgin
Hi Vicky,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Elgin
Hi Alexander,
Pleased to hear about the great service that you received from our helpful team
Thank you for your review.
Regards,
Amalia
Great salesman.Extremely helpful
Great salesman.Extremely helpful, and knowledgeable.
Conor gave me confidence in the retailer.I would return here if I need more carpets
27 March 2024
Reply from Carpetright Limited - Elgin
Hi Jane,
Pleased to hear about the helpful and knowledgeable service you have had from Conor.
Thank you for your review.
Regards
Dean
Spot On customer service and prices!
Exemplary customer service. I walked in with a swatch of carpet asking for something similar in colour and style. Although not on display they had the exact same carpet. Happy Days. After procrastinating for the last six months, I left with the carpet I wanted, 10mm of underlay and a date to fit it. I've done a lot of research and I left very happy. Explanations and price were excellent. Thank you Conor and staff from Elgin Carpetright.
23 March 2024
Reply from Carpetright Limited - Elgin
Hi Alice,
Pleased to hear about the experience you have had throughout the process and how helpful Conor and the team were for you.
Thank you for your review.
Regards
Dean
Dad's flooring
Very understanding it was for elderly man's house had patience and had good advice
14 March 2024
Reply from Carpetright Limited - Elgin
Hi Nicky,
Pleased to hear about the good service and advice you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Elgin
Hi Angela,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
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