Carpimoto Reviews 

197
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Lightning-fast 2-day delivery to Bulgaria!I am very impressed with Caprimoto. Even though the express shipping option is paid, it is absolutely worth it—my order arrived in Bulgaria in just 2 days! Gr... See more

Rated 5 out of 5 stars

Givi Windscreen broke from, wind, sent Carpimoto a picture and explanation of what happened and they haven't even responded in a full week. Update: Got a response now, they say it was a short... See more

Rated 5 out of 5 stars

Was sent a Givi Rack that didn't suit Australian 2024 model Honda Forza 350. I requested a return authority by email, waited 3 days then Antonio from Sales emailed me and said he'd look into it.... See more

Rated 5 out of 5 stars

Ordered Givi and Brembo from Carpimoto. Due to some circumstances, their response is fast, and they were able to accomodate to my request and delivered on their promise! Item arrived amazingly quick o... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

7000 bike parts and accessories, mail orders - shopping online, 24 - 48 hours worldwide delivery service


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.8

All reviews

(197)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Online shop for miles.

CarpiMoto OMG, These guys are the best I have ever experienced. Shipped within a few hours of ordering, and my shipment came within 3 days. Item was very well packaged. Great communication before I purchased. Yes I will be back to buy more Motorcycle accesiores.

18 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazingly fast shipping from EU to New…

Amazingly fast shipping from EU to New Zealand and great support and patience during a difficult case.

I ordered Surflex clutch that didn't fit my bike. The mistake was purely on Surflex side which had a mistake in their catalogue. Then I spent weeks and months communicating with the vendor manufacturer via Carpi. We were promised a replacement, but Surflex backed from their promises in the end. Terrible experience but even thought I give Carpi 5 stars because it wasn't their fault and they always responded very quickly and politely and refunded me in the final.
Just don't buy any Surflex products, they can't be trusted!

7 October 2022
Unprompted review
Rated 5 out of 5 stars

Great seller for M/Bike gear

Amazing Supplier for M/Bike gear. Ordered Givi pannier + top box liners last Monday and arrived on my door step in Australia the following Monday. It would have been even quicker had the Melbourne Transfer not slowed it. My brother also ordered Givi pannier liners 1 or 2 days later than me and received his same day in Au as me. So posted Wednesday in Italy on the door step in Australia Monday. Just amazing and the prices where keen and cost of delivery low and you get International super fast express delivery.
I was a bit shy to order with Visa and no Paypal, but I have full Trust in Carpimoto now as a business doing good things.

4 July 2022
Unprompted review
Rated 5 out of 5 stars

They went above and beyond

I made an error while ordering some bar end mirrors, I didn't read the product description properly and when I received the order I didn't receive what I had mistakenly expected. In fairness to them, they made good and sent me the extra items.

Both deliveries arrived to Ireland within a couple of days from order...

I'm very impressed with their service and for that reason will make the effort to order from them again.

15 March 2022
Unprompted review
Rated 1 out of 5 stars

I mistake to purchased two set for MT09…

I mistake to purchased two set for MT09 zcoo wrong model brake pads, for mine and my friend, I sent them request for replacement or refund and got approved,
After the brake pads arrived their company, they no answer and not refund to me over 7 days until now. This is a bad experience for my online purchase! I must use PayPal for payment next time and let more people’s to know this bad company problem!

14 November 2021
Unprompted review
Carpimoto logo

Reply from Carpimoto

https://www.carpimoto.it/en/GeneralInfo.aspx?idContent=12 >>> 5.7) Carpi Moto will refund within 30 business days the date of arrival to our warehouse... Our purchase terms clearly tell we refund withing 30 days After any return comes to us, it allows us to have the time to check and avoid any mistake. BTW We never take 30 days, we always refund in few days. In your case at the time you wrote this feedback we already refunded your purchase (so in less than a week from the return date). Regarding your way to deal with your online purchases: You wrote us you are a motorcycle workshop, so you might know that MT-09 does not mount Brembo Calipers... ; You wrote You made a search on google, landed on a random page on our site and ordered the first pads you found in our site without watching they were absolutely different, without using our compatibility toool, without reading they were not compatible with your bike, Now you did not even check our terms and you did not even check your card aging... Your customers should know how you order parts, where can I write a review on your business ? ... I think it is time to say "I'm sorry" and to change this feedback.

Rated 5 out of 5 stars

Very much recommended

This is my second order and I am always super satisfied.
Expedition is fast and the prices are good.
Very much recommended.

31 October 2021
Unprompted review
Rated 5 out of 5 stars

The best!

Ordered Thursday and delivered to Brisbane Australia in 4 days. Great range, quality gear, superfast delivery, and great pricing. My Brembo go to store everytime.

3 August 2021
Unprompted review
Rated 5 out of 5 stars

These guys are the best parts suppliers…

These guys are the best parts suppliers I have dealt with. I've ordered loads of stuff and they are always the cheapest.
Majority of anything I order is either in stock or dispatched extremely promptly.
Also it's cheaper to get delivery from these guys in Italy to Ireland than any other sellers in UK or Ireland

16 July 2021
Unprompted review
Rated 5 out of 5 stars

Great great and great again!

I urgently needed side supports for my Transalp 600. Many brands claim to have stock and in fact will still ask for the product to be produced, not to mention the lack of communication with the customer. At Carpimoto, I promptly told them about my urgency and got the product in 2 days. Super great service!

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Great service and support

Great service and support. Goods arrived ahead of schedule and special thanks and mention to Carlo in sales for his swift replies and sound advice along the way.
I will be using this supplier for future purchases

8 June 2021
Unprompted review
Rated 2 out of 5 stars

Poor

Excellent product from givi.Shame lights were not secured in box properly.Who receives products when they come into carpimoto warehouse. The fairy's.. Customer buy a product. Then carpimoto take it and put it into a box to send out and seals box with carpimoto tape.So the givi box was sent out damaged.But carpimoto wants to blame a givi operator for the damaged box...Boys.the hole is getting bigger...stop digging..

4 May 2021
Unprompted review
Carpimoto logo

Reply from Carpimoto

Did the lights arrived Damaged ? NO, customer never claimed a damage, just the Givi box was damaged. What happened ? The Lights were not secured inside the Givi box by the Givi Operator, and the Givi Box failed to open during delivery. Poor Box , Safe Lights btw. After 50 days receiving a 2 stars review has no sense for us, just for the customer who is happy to write we are idiot and poor, well... we are happy as well He enjoys his time this way. History: 16 March, (50 days ago) we received an email ... " I received givi led lights s322 on the 16/03/2021 from carpimoto.When I opened the box I found the 2 givi lights had been torn from the cardboard base that they were suppose to be attached to.So basically they were banging of each other while been transported across Europe.The parcel was sealed with carpimoto tape and the only tape that was on the box so based on that the lights and the damaged box was loaded at carpimoto warehouse..So can someone explain why light box was opened.Lights taking out.Why.What idiot packed them. " As far as the lights were not damaged, and the givi box throw in the garbage there was any issue, just the kind email we received, to which we simply replied "the "idiot" who packed them is a Givi operator, we don't open product boxes." Dear Mr Pat, we appreciate to be described as "idiot" and "poor" , serving you was a pleasure .

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered a lot of stuff Monday afternoon. Arrived Friday morning to Denmark. And the Givi products for my BMW F750GS, was excellent quality. Thank you Carpimoto

26 April 2021
Unprompted review
Rated 5 out of 5 stars

These guys blew my mind

These guys blew my mind! Seriously this is the best deal on the internet. I was super skeptical thinking I was going to pay twice as much for shipping. Nope. Arrived four days to California from Italy. Brembo brakes in original boxes with certs and sealed. Carpimoto delivered at half the price of the other guys.

29 March 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service!

I ordered an Akrapovic part as it was the cheapest, including delivery, that I could find. I was a bit sceptical at first as I hadn't used the company before and it was all the way from Italy. I was definitely right to trust them!

As it was a part that had to be ordered directly from Akrapovic there was slight delay. I contacted Carpimoto to see if they could give me a delivery estimate. They then contacted Akrapovic to get an update. Carpimoto received and dispatched the item on Monday at 17:26 and I received the item the NEXT day! Less then 24 hours to get from Italy to Preston UK.

I would recommend Carpimoto and will definitely be using them again in the future.

27 October 2020
Unprompted review
Rated 5 out of 5 stars

Amazing quality of service

Amazing quality of service. Turkey is out of the EU zone and customs procesures are complicated. Not for Carpimoto..! From order to my door in 3 days with DHL Express. Competitive prices for many items. Shipment is mostly as comitted. Best online purchase for bikers.

14 October 2020
Unprompted review

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