Carrera of America Reviews 32

TrustScore 1.5 out of 5

1.5

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Company details

  1. Toy shop
  2. Childrens Toy Store

Information provided by various external sources

Carrera: Made for Champions! Action and excitement for all ages from start to finish! The only thing that hasn’t changed since back then is the chequered flag at the start and finish. For 50 years now in every other field Carrera has consistently f...


Contact info

1.5

Bad

TrustScore 1.5 out of 5

32 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

No tracking or customer service

I bought a carrera go set for my son, its been 10days, I have a tracking number that does not work, it seems to be very late, Christmas is 9days away, they dont reply to my email. I am unsure what to do moving forward.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

I bought a Carrera Nascar for Christmas…

I bought a Carrera Nascar for Christmas 2024. 1 Car was faulty, I contacted customer care by email, after many back end forward long story short they start to ignore me and I could not get the car replaced. Pity because the product it seems good... bad experience wast lot of time and money.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE. STAY AWAY

Ordered their Carrera Go for my son.
Opened on Christmas and immediately starts to short circuit one of the tracks without anyone pressing.
Messaged support, via there official channels, their only response was "From which country are you?" After sending several other emails and also through their social media , I am still waiting for an answer.

STAY AWAY , AFTER SALES ARE A SCAM

16 January 2023
Unprompted review
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