Carrier Bag Shop Reviews 

9,080
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

If I could give a higher than 5 star review for Carrier Bag Shop I would. The telephone customer service I received from Fal was excellent. She was knowledgeable about the product (acid free wh... See more

Company replied

Rated 5 out of 5 stars

Had an issue with delivery not arriving. Got in touch with customer service and they couldn’t have been more helpful. Replacement package sent out immediately with no questions asked. Thank you so... See more

Company replied

Rated 5 out of 5 stars

The tissue was well wrapped and protected and was not damaged at all in transit. The correct amount was contained within the package, both of these things are not something that I have experienced wi... See more

Company replied

Rated 5 out of 5 stars

I placed a last minute order for some personalised tote bags. The team were absolutely fantastic during the design process. And the finished product looks exactly as i had hoped it would. Will definit... See more

Company details

  1. Paper bag supplier
  2. Packaging company
  3. Packaging Supply Shop

About Carrier Bag Shop

Written by the company

Carrier Bag Shop is the UK's leading online packaging supplier. Since the company was established in 2006, we have added hundreds of new ranges to our portfolio, so that today, as well as supplying a full range of plastic, paper and cotton carrier bags, we also offer tissue paper, gift packaging, promotional business stationary and many more items.

Our extensive warehousing facilities allow us to buy in large quantities, which means we benefit through economies of scale. But we like to pass on these benefits to our customers, so that they can purchase top quality carrier bags at extraordinarily competitive prices. And if you're a wholesaler that packaging products in bulk, we are able to offer further discounts. Moreover, our efficient warehousing and delivery operations mean that your ordered bags can be behind the sales desk and ready for use within 24hrs.

Carrier Bag Shop also supplies bespoke packaging. We’re able to brand your bags, boxes and tissue paper with company logos, mottos, taglines, and high quality graphical images. This useful service is offered with a very fast turnaround. We can have your tailor made carrier bags delivered within 5 working days. Minimum order is just 600 bags!

So for all your end-user retail packaging needs, make Carrier Bag Shop your first port of call. With hundreds of bags, boxes and wrapping paper designs to choose from, you're sure to find the perfect packaging solution to your retail business needs. Head to our website today and take a look at our incredible range, and if you need customised printed bags, do not hesitate to get in touch!


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

5-star
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Hasn’t replied to negative reviews

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4.8

All reviews

(9,080)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price

Good price, quick delivery.

7 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi,

Thank you so much for taking the time to leave us a 5-star review.

Kind regards,

Fal

Rated 5 out of 5 stars

I could order what I required and it…

I could order what I required and it arrived within a few days which is ideal for our company

6 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Dear Rosemary,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,

Fal

Rated 5 out of 5 stars

I order my carrier bags from you a lot…

I order my carrier bags from you a lot and I always have really good service and fast delivery.

6 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi,

We are so grateful for your 5-star review, Neil. Thank you for sharing your experience with us and the community.

Kind regards,

Fal

Rated 5 out of 5 stars

Great Product

Great Product, great customer service and speedy, informative delivery via APC.

6 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Dear Nicky,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,

Fal

Rated 5 out of 5 stars

Great customer service

Carrier bag shop provided us with one of the best customer services experiences for an online sales company, and their willingness to get things right makes them outstanding when compared to many online sales companies.

29 July 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Andrew,

Thank you for taking the time to provide a rating! Your opinion is valued greatly and helps us maintain our standard of service to our customers.

Kind regards,

Fal

Rated 5 out of 5 stars

Good quality

Good quality, and quick delivery.

5 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Anne,

Thank you so much for taking the time to leave us a 5-star review.

Kind regards,

Fal

Rated 5 out of 5 stars

Missing parcel quickly replaced

The delivery company only delivered 1 of 2 parcels. Carrier bag shop immediately despatched a repeat of the missing parcel with a more reliable company.
Not impressed with the first company but second were spot on.

24 July 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Maggie,

Thank you so much for this 5-star review. We really appreciate you being a customer and taking the time to leave a review of your positive experience with us. Hopefully, we will be seeing you again soon!

Kind regards,
Zee

Rated 5 out of 5 stars

Fantastic service

Fantastic service, speedy delivery and very understanding for me originally sending my order to the wrong address. Thank you!

2 August 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi Ben,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,
Zee

Rated 5 out of 5 stars

Loved the range of packaging which was…

Loved the range of packaging which was very well priced compared to a lot of packaging firms

31 July 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hello,

Thank you so much for this 5-star review. We really appreciate you being a customer and taking the time to leave a review of your positive experience with us. Hopefully, we will be seeing you again soon!

Kind regards,
Zee

Rated 5 out of 5 stars

Excellent service

Fast delivery with excellent, friendly delivery drivers.
Good quality products.

25 July 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi J Anderson,

Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.

Kind regards,

Kirsten

Rated 5 out of 5 stars

Quick delivery, well packaged and good quality bags

Quick delivery and well packaged. Good quality brown bags. The green twisted handle bags are well made and a lovely shade of green. Would recommend.

12 July 2024
Carrier Bag Shop logo

Reply from Carrier Bag Shop

Hi,

Thank you for your kind feedback. We are glad that you loved the bags. Looking forward to seeing how you use them!

Kind regards,

Kirsten

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