While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered screen protector, got confirmation email and they took my money. Haven't received item and they won't respond to any emails asking where it is. Nothing on website indicating they have closed d... See more

Rated 5 out of 5 stars

Bought a screen protector for my wifes new iPhone. Was very reasonable and the reviews all suggested a good product. It was. A handy application video accompanied the purchase email and she now has a... See more

Rated 5 out of 5 stars

I purchased a Terrapin Genuine Leather Wallet Case for Samsung Galaxy S10 - Black for £19.95. After searching online for this well know brand I found this one for a reasonable price. I am very pleased... See more

Rated 5 out of 5 stars

Case Hut were very good, efficient and prompt. I bought two phone cases, both good quality. However it is a disappointment to me that neither made provision for a wrist strap, something I feel in th... See more

Company details

  1. Mobile Phone Accessory Shop

Information provided by various external sources

We’re here to make it easy for you to get your hands on the coolest mobile and tech accessories in the world. With an explosion of new products on the market, we’ve sourced, tested and added 100s of quality products that complement your lifestyle and look great. We like things simple, so we make it easy to find what you’re looking for without confusing techy jargon. Case Hut was founded by Dan Stevens in 2009 with a desire to cut through the vast sea of low quality mobile phone cases on the market. From the outset we aimed to source and provide the most desirable and innovative products for mobile. In 2012 Case Hut teamed up with Activ8, one of the UK’s fastest growing manufacturers and distributors of mobile and tech accessories. Activ8 is run by husband and wife team Stu and Zoe Conroy, who work closely with Dan to ensure we remain true to its original values – to provide customers with the latest and best tech accessories possible.


Contact info

3.8

Great

TrustScore 4 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor quality

Case arrived on time but that was the only positive thing. Very flimsy and cheaply made, not the glossy case showed in the pictures. I have a case that cost £3 on amazon which is much, much better quality. I have sent the case back for a refund. Wish I had read the reviews before purchasing.

14 August 2020
Unprompted review
CASE HUT logo

Reply from CASE HUT

Hi HW,

As there is no order information attached to this review, I am unable to identify which product this was in reference to. If you have sent the case back, our returns department will process it accordingly.

Kind Regards,

The Case Hut Team

Rated 1 out of 5 stars

BEWARE THEY NEVER DO A REFUND IF THEY CANNOT DELIVER THEIR POST ITEM

This is totally 0 review.. i order a leather case for my samsung galaxy a30 last july 18, 2020... but until july 27 i never received my order mobile casing worth 9.95 pounds and they said to me they refund back into my account until now it never be refunded.. i have my bank statement of my account their promise refund never been happen... its a small amount but now i truly believe the Case Hut online shopping Scamming me....BEWARE GUYS I AM A LEGIT TOURIST HERE IN UK I BUY SHOPPING ONLINE MOSTLY BECAUSE OF THIS LOCKDOWN BUT SO ANNOYING.. I AM BECOME THEIR VICTIM....🤬🤬🤬🤬

30 July 2020
Unprompted review
CASE HUT logo

Reply from CASE HUT

Mr Lopez was fully refunded despite the tracking showing as complete.

Rather than report this review, we hope that genuine shoppers can see through these "strong arming" review practices from dishonest purchases.

Kind Regards,

Dan @ Case Hut

Rated 1 out of 5 stars

Item didn't arrive

Item didn't arrive. Company refused to refund. Ignored my first emails and when they did respond were dismissive. Last time I'll order from this website.

20 July 2020
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish. The plastic patterned coating of my phone case peeled off after two days.
Very expensive.
Absolute crap.

13 July 2020
Unprompted review
Rated 2 out of 5 stars

SUCH slow delivery

SUCH slow delivery. Ordered a week before my new phone arrived and still don't have it 2 weeks later.

5 July 2020
Unprompted review
Rated 3 out of 5 stars

Galaxy S10 Lite Screen Protector

Delivery fast. Galaxy S10 Lite screen protector did not fit with my case and in-screen fingerprint sensor did not work with screen protector applied. Protector also did not stick at the edges properly. Refunded me quickly and without having to return item. Overall good service but product was not fit for purpose.

4 July 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed

Disappointed. Lovely leather case. High quality. Unfortunately the inner case which holds the phone interfered with the camera on the Samsung A80 . The front rubber band at the top got in the way of the camera swirling completely. Also the back of the rubber case which hold the phone kept getting caught when the camera went back down. I had to cut a little part of it away so it would not get caught. Have to leave the rubber band at the top slightly loose for the camera to finish its action.

28 June 2020
Unprompted review
Rated 5 out of 5 stars

I purchased a Terrapin Genuine Leather…

I purchased a Terrapin Genuine Leather Wallet Case for Samsung Galaxy S10 - Black for £19.95. After searching online for this well know brand I found this one for a reasonable price. I am very pleased with the quality and the service. Good communication and very quick delivery. Thank you will highly recommend Case hut and use again.

20 June 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic company and excellent case products

A great company. The case that I ordered was exactly what I wanted. Fits the phone perfectly. Customer service has been great. The delivery emails let you know exactly when your product has been shipped. I even received the product sooner than I thought. All in all, a fantastic business.

5 June 2020
Unprompted review
Rated 5 out of 5 stars

Waterproof phone case

Very pleased with the Aquapac for my phone. Prompt delivery considering the crisis. It is a tad pricey for what it is but it is fairly robust and should protect.

6 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look