CASE HUT logo
Visit website

CASE HUT Reviews 218

•
TrustScore 4 out of 5

3.8

Mobile Phone Accessory Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered screen protector, got confirmation email and they took my money. Haven't received item and they won't respond to any emails asking where it is. Nothing on website indicating they have closed d... See more

Rated 5 out of 5 stars

Bought a screen protector for my wifes new iPhone. Was very reasonable and the reviews all suggested a good product. It was. A handy application video accompanied the purchase email and she now has a... See more

Rated 5 out of 5 stars

I purchased a Terrapin Genuine Leather Wallet Case for Samsung Galaxy S10 - Black for £19.95. After searching online for this well know brand I found this one for a reasonable price. I am very pleased... See more

Rated 5 out of 5 stars

Case Hut were very good, efficient and prompt. I bought two phone cases, both good quality. However it is a disappointment to me that neither made provision for a wrist strap, something I feel in th... See more

Company details

  1. Mobile Phone Accessory Shop

Information provided by various external sources

We’re here to make it easy for you to get your hands on the coolest mobile and tech accessories in the world. With an explosion of new products on the market, we’ve sourced, tested and added 100s of quality products that complement your lifestyle and look great. We like things simple, so we make it easy to find what you’re looking for without confusing techy jargon. Case Hut was founded by Dan Stevens in 2009 with a desire to cut through the vast sea of low quality mobile phone cases on the market. From the outset we aimed to source and provide the most desirable and innovative products for mobile. In 2012 Case Hut teamed up with Activ8, one of the UK’s fastest growing manufacturers and distributors of mobile and tech accessories. Activ8 is run by husband and wife team Stu and Zoe Conroy, who work closely with Dan to ensure we remain true to its original values – to provide customers with the latest and best tech accessories possible.

Contact info

3.8

Great

TrustScore 4 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

ORDER HUT1272018:

ORDER HUT1272018:

I made my order 12.09.2019 and payed via PayPal.
Conditions are "Delivery AirMail 3-7 days".

I have asked CaseHut several times bout the delivery.
Today 24.09.2019 = 12 days after my payment I stillhave got NOTHING!

Therefore I bought another Iphone-case via a decent site = today it arrived to me.

I am happy that I payed via PayPal - I don't think I will receive anything from CaseHut. AWFULL..........!

24 September 2019
Unprompted review
Rated 1 out of 5 stars

Poor

Clear screen but was constantly lifted by my phone case then eventually came off. Had to get a film protector which works better cos it doesn't lift. Only purchase if using phone without case.

2 September 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE

DO NOT BUY FROM HERE. Products ordered are not as delivered, completely different. They are clearly fakes/poor quality, the only instructions were a paragraph about aeroplanes and air accidents.. on a phone screen protector packaging.

29 August 2019
Unprompted review
Rated 1 out of 5 stars

Horrendous company

Ordered my phone case it arrived but it was the wrong in I needed a Samsung j4plus I got the j4.

Tried to call customer service left message no reply after a few days.

Returned the case and emailed them twice it has been two weeks and nothing

Would never recommend this company its appalling and they must be desperate to not refund £8.95

I will be letting family and friends know to avoid this company as you know word of mouth is a good tool

6 July 2019
Unprompted review
Rated 1 out of 5 stars

Poor quality

I bought a cover for the S10. The quality of the product is well below what you'd be willing to put on such a nice phone. The cover didn't really stay down and moved when under slight pressure. I've used a previous brand for the s7 and s8 but thought I try something different - wish i didn't.

4 June 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look